Rosalyn D.
Yelp
I came to Boise on a whim. I was going to take a road trip, but everywhere near me was going to rain all weekend, so I hopped on a plane and came up here. I booked the Grove Hotel from reviews.
The hotel is a 4-star hotel on Capitol Ave, and it's close to everything. There were complimentary beach cruiser bikes you could take out on the Greenbelt, and this is how I spent the whole first day with a friend. What a gorgeous city!
It's also close to a lot of great restaurants. There are some local favorites I tried out, like Fork, where I strongly recommend the asparagus fries :-)
The Restaurant, Trillium, is better than most that you find attached to a hotel. The spa was wonderful, I had one of the best massages I've ever had from Christopher. (I've had a lot of massage!) the staff was extraordinarily friendly, and very helpful. Responsive. The gym is extensive. A full gym, not a fitness room.
The room was clean and spacious, the bed very comfortable. There were a lot of easily accessible places to plug-in in the room, which I really appreciate.
I can't give this hotel five stars for two reasons. The main one is that I took a dip in the hot tub. After I got in, I realized there was a layer of grime around the edges, which apparently had been there long enough that people had scratched their names into the grime. It was truly disgusting. I reported it to the front desk, I hope they took care of it because I couldn't bear to go back and look. The second was a minor thing, but very annoying. I love that this hotel, like many, has given up that ecological nightmare, tiny shampoo and conditioner bottles. Bravo! Unfortunately, the dispensers that they do have don't work well at all. The first time I got in the shower, I pushed on them and pushed on them, and nothing came out. I assumed they were empty. When I called down to the front desk, they did immediately respond by bringing me refills for all three containers, and that was when I realized that they had already been full. They just don't work well at all. Even when I figured out how to make them work, it didn't always happen. I couldn't always get product out of the dispenser. No one wants to be in a shower and unable to get soap or shampoo out of a dispenser. I'm sure it would be expensive to replace them all, but I think the hotel should consider it.
Despite the two problems I faced, I really loved this hotel. It's got a great bar, good food, friendly staff. It's also attached to the Idaho Central Arena, so I went to a hockey game for the first time in 30 years. Fun! I will be back.