The Guild Apartments

Jesse James was the first warm welcome we received when we moved into The Guild—and he set the bar incredibly high from day one! His outstanding customer service made living there such a great experience. He greeted not only us but all of our friends and visitors with the same friendly energy, and the entire concierge team, including Miranda and Caroline and Ryan, were hands-down one of the best parts of living at The Guild. We only moved to get more space for our two dogs, but we truly miss it. If you’re looking for an apartment in Charleston, The Guild is absolutely the place to be!

I lived here for 4 years, and I felt right at home! Every time I saw Jessie James, he made me feel at home with his attention to detail and genuine kindness. He always went the extra mile to make sure me and my dog were always happy :) Caroline was also easy to communicate with and I enjoyed making friendships with the Guild staff while I lived there. Highly recommend!

The guild was a wonderful place to call home the past 2 years. I would highly recommend this apartment complex for downtown Charleston. The amenities, rooftop pool deck, social gatherings and friendly staff make the experience. Jesse James is the gold standard of hospitality and makes you feel like you have a friend, he will always brighten your day. He goes above and beyond for all of the resident's.

So, once upon a time The Guild may have been a nice a place to live. I ended up living here for years unfortunately. This place has devolved into a Rich Kid College Party. If you like being up at all hours of the night and when you make a complaint security they just tell you to call the police(Because they cant actually do anything). The funny thing is the Manager told me during move in that they take noise complaints very seriously and I can tell you first hand she won't do a thing!! The manager is more interested in playing dress up than doing any actual real work, not to mention she shows up only 2x a week. The people at the front desk are there for show(Playing Dress Up) and are totally incompetent. They also have a higher turnover rate than the food industry. Every month you get introduced to a new 20 something college grad who doesn't know what she's doing and will end up leaving in a month or two and then you have to do it all over again. If your a young professional or an adult I wouldn't recommend this place. The guild also leaks every 8me it rains. My apartment has had leaks from the ceiling the hallways and garage are soaked every time it rains. Last but not least, they will raise the price a minimum of $400 every year your there and there is NO NEGOTIATING. Charleston is an amazing pace and luckily now we have many more apartment options available to us that weren't when I moved in here.

Lived at the Guild for about a year. I can’t say enough good things about the place. World class residential building in Charleston. Jesse James, Caroline, Miranda, and Ryan are the best in the business, and really make the place feel like you’re coming home. They’re always super positive, helpful with about anything you need, and thoughtful. Will miss the team and the apartment a ton!

Lived at The Guild for 10 months and loved it! The concierge is fantastic. Jesse always greeted me with a smile and made me feel at home. Miranda & Caroline were attentive and the best leasing professionals in Charleston!

I really enjoyed living at the Guild for the last 5 years and was sad to have to say goodbye. The staff was great and the concierge, Jesse James, was awesome. Jesse takes the time to get to know everyone on a personal level and makes them feel like family! He will be one of the things we miss the most about the Guild.

When I went on my tour of the guild Jesse James was who I lucked out and got to do my tour with and he fully sold me.He brings the energy every day and plans all the social events they do which are top tier! I’m just leaving the guild after three years but had nothing but a great experience living there! Would recommend! Jesse James is the best part of the guild 🫶🏽🫶🏽

Concierge team and the rooftop are the best in Charleston......but that's about it. Building is definitely showing signs of wear and tear. Poorly insulated - just hope you get quiet neighbors. Leasing/Management team is very frustrating to work with. Parking is an absolute joke. They love to tow residents cars. We've had a slew of car break-in's in the resident section of the garage. One car was even stolen. Crickets from the leasing/management team. Long story shot.....The Guild is VERY overpriced, overrated and poorly managed. This isn't 2021 and there's now plenty of other great, new places to live.

The Guild is an amazing apartment in downtown Charleston. The location is superb for someone new to the area. The views from the 7th floor pool deck are stunningly and beautiful. The location is about a mile to a mile and half from Harris Teeter grocery store, Target and Walgreens. The quality and design of the building is unique. It is extremely well-maintained, clean and very safe. All the staff is very friendly and helpful. Jesse James was great at answering any questions I had about the apartment and the Charleston area in general. I only lived in Charleston for a year, but I would move back to The Guild if the opportunity came up again to live in downtown Charleston.

The Guild staff and manager, Matt Johnson, has always been extremely courteous and helpful anytime we are assisting new tenants. His communication skills and professionalism are as good as it gets. Thank you, Noah Denton We Love Moving LLC

The Guild is an incredible building. It sells itself as "unrivaled apartment living." Which may be true up until the building management repeatedly butchers the handling of the annual hurricane season. Unfortunately hurricanes are a part of life in Charleston. Matthew in 2016, Irma in 2017, Florence in 2018 and now Dorian in 2019. For Florence in 2018, the Guild management shut down the elevators on Tuesday and the gas shortly there after. Tired of cold showers I left on Friday only to come back Saturday evening to find someone attempting to break into the bike storage. That is bound to happen when management deserts the building. For Dorian on Sept 2nd the building manager sent out an 8:20 am Monday email stating that since the storm's "greatest impact anticipated between Monday and Wednesday" the building's elevators and gas will be shut down at 11 am. Huh? What? 2.5 hour notice based on a fictitious weather report? There wasn't a tenant in the building at that time that wasn't glued to the weather forecasts. Management was either completely oblivious to the weather reality or flat out lying. After multiple ignored emails requesting Greystar's weather source, a senior regional manager produced the NOAA's Sunday 11:00 am wind arrival map. A map showing winds arriving in Charleston at 8pm on Tuesday night and made it worse by stating,"Monday's forecast was very similar to this one!" 100% false. Guild/Greystar management will respond with words like safety, protocol, and mandatory evacuation. Was there concern for tenant's safety when they abandoned the building from Tues-Fri? Where was the 24 hour security guard to protect the open building/garage? Open and exposed since the entrance doors from the garage into the building were not properly closing due to the winds coming through the garage? In other words, the building was again left wide open in a neighborhood where someone was shot and killed on the same street 2 blocks away in August. Is protocol using a dated or completely incorrect weather forecast to immediately shut down the building? Is protocol giving tenants 2.5 hours notice of this shutdown? Despite a mandatory evacuation, Mayor Tecklenburg estimated that half of the Charleston population stayed. The downtown Harris Teeter only closed Thursday and has put employees up at hotels if necessary to stay open. Uptown Social was open every night. Most of the small local convenience stores were also open. If 50% of your tenants stay don't your owe them some protection and amenities? When considering a "luxury" apartment managed by Greystar remember two things: 1) That during annual hurricanes your building will be abandoned and your home left unprotected all in the name of safety! 2) Management will always choose return on investment and limiting liability over the tenant's well being. P.S. The Guild/Greystar will delete any negative posts on Facebook and Instagram.

If you are over 30 this is not the place you want to live. A lot of students (complete disregard or respect for adults) live here. Also the management does nothing to enforce the rules. The equipment in the gym does not work most of the time.

We just moved my daughter into the Guild and she loves it. The location is excellent and the facilities are first rate. Her floor is always quiet. The staff is amazing! I can't say enough about how welcoming they have all been. Josh, Tresha, and Kaitlyn have been amazing to work with. Everyone is always friendly and professional. They have all continued to be helpful during the move and after the move. We had to call about an air conditioning issue and it was resolved immediately with such professionalism! Moving can be so stressful but I can honestly say, the staff at the Guild will make it easy and pleasant!