The Guild Apartments

I have lived at the guild since April and have loved every second of it. The amenities are unmatched and the concierge staff is amazing especially Jessie James. Every morning I am greeted by his smiling face it truly makes my day. He is so helpful and takes hospitality to the next level. I highly recommend the guild. I never want to leave!

We really enjoyed our time at the Guild. The building was well maintained and always felt safe. We loved the resident activities and the staff was amazing. Jesse James, in particular, always had a positive attitude, was willing to help and accommodate on multiple occasions. He really was the go to guy. Caroline, the property manager, was also amazing. Our yorkie, Mr. Big, also gives them a five star rating.

I lived at the Guild for over a year and absolutely loved my time there. Beautiful building and incredible staff. I had the pleasure of knowing employee Jesse James who goes above and beyond for the residents. Jesse is dedicated, hardworking, and is always available to lend a helping hand- and he does so with a big smile on his face!! He made my time at the Guild that much more spectacular!

Had the pleasure of meeting Jesse at the concierge desk last week when i was visiting with a friend/current tenant. I was blown away at his professionalism and friendliness! He immediately offered a special juice and made me feel like i just walked into a Ritz. Such great service, truly!

I had an excellent experience living at The Guild for two years. The amenities were top-notch, and the concierge service, especially Jessie James, was always helpful and friendly. The complex was consistently clean, and the management did a fantastic job with maintenance, keeping everything in great condition. I would have stayed without hesitation if I hadn't moved to a different state. I highly recommend The Guild!

I am compelled to share my serious concerns about safety and security at The Guild, which ultimately led us to vacate the property. The building's security is inadequate. The courtyard entrances and main door often remain unlocked, allowing anyone from the street easy access. The courtyard gates do not close properly and are not secure at all. The night security guards are ineffective to say the least and often seen on their phones instead of monitoring the building. We’ve had incidents involving homeless individuals in the stairwell, break-ins in the parking garage, and unaccompanied strangers roaming the halls. One “security officer” even takes photos of residents in their bathing suits at the pool which is extremely disturbing. Additionally, college students frequently invite 10+ guests into amenity areas without oversight, creating a chaotic environment. To top it off, there’s only one working elevator for 7 floors of residents, and it’s extremely slow, leading to long waits. Despite paying rent through the lease end, management is trying to charge us an extra month’s rent for providing 45 days’ notice instead of 60. Given our three years as tenants and the safety issues, this is ridiculous. I don’t understand how a large company like Greystar is going to nickel and dime long term residents simply wanting to end their lease (NOT break their lease) due to significant safety concerns listed above over a matter of a 15-day discrepancy. Not to mention, they already leased our unit within days of our notice, so they are just doubling the financial gain on the unit rather than showing compassion. We want to warn future residents: The Guild has serious security concerns that need immediate attention and do not treat long term residents with any empathy or understanding.

I lived at the Guild for almost two years, and Concierge Jesse James was the highlight of living at the Guild and continues to be an amazing ambassador for the building and Charleston hospitality since I’ve moved out!

The Guild was a great living experience all around. The staff is incredible. Jesse James, Tyler, and Sean were all so friendly and helpful. Jesse has amazing recommendations in the area and is always wanting to help in any way he can. We really enjoyed getting to know everyone and what the community offered. A great place to live!

Concierge team and the rooftop are the best in Charleston......but that's about it. Building is definitely showing signs of wear and tear. Poorly insulated - just hope you get quiet neighbors. Leasing/Management team is very frustrating to work with. Parking is an absolute joke. They love to tow residents cars. We've had a slew of car break-in's in the resident section of the garage. One car was even stolen. Crickets from the leasing/management team. Long story shot.....The Guild is VERY overpriced, overrated and poorly managed. This isn't 2021 and there's now plenty of other great, new places to live.

The Guild is an amazing apartment in downtown Charleston. The location is superb for someone new to the area. The views from the 7th floor pool deck are stunningly and beautiful. The location is about a mile to a mile and half from Harris Teeter grocery store, Target and Walgreens. The quality and design of the building is unique. It is extremely well-maintained, clean and very safe. All the staff is very friendly and helpful. Jesse James was great at answering any questions I had about the apartment and the Charleston area in general. I only lived in Charleston for a year, but I would move back to The Guild if the opportunity came up again to live in downtown Charleston.

The Guild staff and manager, Matt Johnson, has always been extremely courteous and helpful anytime we are assisting new tenants. His communication skills and professionalism are as good as it gets. Thank you, Noah Denton We Love Moving LLC

The Guild is an incredible building. It sells itself as "unrivaled apartment living." Which may be true up until the building management repeatedly butchers the handling of the annual hurricane season. Unfortunately hurricanes are a part of life in Charleston. Matthew in 2016, Irma in 2017, Florence in 2018 and now Dorian in 2019. For Florence in 2018, the Guild management shut down the elevators on Tuesday and the gas shortly there after. Tired of cold showers I left on Friday only to come back Saturday evening to find someone attempting to break into the bike storage. That is bound to happen when management deserts the building. For Dorian on Sept 2nd the building manager sent out an 8:20 am Monday email stating that since the storm's "greatest impact anticipated between Monday and Wednesday" the building's elevators and gas will be shut down at 11 am. Huh? What? 2.5 hour notice based on a fictitious weather report? There wasn't a tenant in the building at that time that wasn't glued to the weather forecasts. Management was either completely oblivious to the weather reality or flat out lying. After multiple ignored emails requesting Greystar's weather source, a senior regional manager produced the NOAA's Sunday 11:00 am wind arrival map. A map showing winds arriving in Charleston at 8pm on Tuesday night and made it worse by stating,"Monday's forecast was very similar to this one!" 100% false. Guild/Greystar management will respond with words like safety, protocol, and mandatory evacuation. Was there concern for tenant's safety when they abandoned the building from Tues-Fri? Where was the 24 hour security guard to protect the open building/garage? Open and exposed since the entrance doors from the garage into the building were not properly closing due to the winds coming through the garage? In other words, the building was again left wide open in a neighborhood where someone was shot and killed on the same street 2 blocks away in August. Is protocol using a dated or completely incorrect weather forecast to immediately shut down the building? Is protocol giving tenants 2.5 hours notice of this shutdown? Despite a mandatory evacuation, Mayor Tecklenburg estimated that half of the Charleston population stayed. The downtown Harris Teeter only closed Thursday and has put employees up at hotels if necessary to stay open. Uptown Social was open every night. Most of the small local convenience stores were also open. If 50% of your tenants stay don't your owe them some protection and amenities? When considering a "luxury" apartment managed by Greystar remember two things: 1) That during annual hurricanes your building will be abandoned and your home left unprotected all in the name of safety! 2) Management will always choose return on investment and limiting liability over the tenant's well being. P.S. The Guild/Greystar will delete any negative posts on Facebook and Instagram.

If you are over 30 this is not the place you want to live. A lot of students (complete disregard or respect for adults) live here. Also the management does nothing to enforce the rules. The equipment in the gym does not work most of the time.

We just moved my daughter into the Guild and she loves it. The location is excellent and the facilities are first rate. Her floor is always quiet. The staff is amazing! I can't say enough about how welcoming they have all been. Josh, Tresha, and Kaitlyn have been amazing to work with. Everyone is always friendly and professional. They have all continued to be helpful during the move and after the move. We had to call about an air conditioning issue and it was resolved immediately with such professionalism! Moving can be so stressful but I can honestly say, the staff at the Guild will make it easy and pleasant!