A A
Google
A disappointing and confusing dining experience at The Hart in Marylebone, with several issues that make it hard to recommend - despite one standout dessert.
The food delivery was poorly timed, with dishes arriving at different points, meaning some plates were left to go cold while others were still being prepared. While not the biggest problem of the evening, it definitely took the edge off the experience and set the wrong tone.
The main issue is the menu itself, which lacks imagination and feels unfinished. Dish descriptions are extremely minimal (often just a couple of words) which gives no real sense of what you’re ordering. The steak was served with no sauce options whatsoever, which felt restrictive and very school-dinner basic in style. When we asked if it was possible to add chips or any potatoes, the waitress responded abruptly that they don’t do sides at all. In fact, there are no sides available on the menu, which is baffling for a pub-style venue.
Service overall felt brusque rather than welcoming, adding to the sense that the venue hasn’t quite decided what it wants to be. Is The Hart an office boozer, a village pub, or a restaurant? Right now, it sits awkwardly between all three and doesn’t fully succeed at any.
The only real highlight, and the reason this review isn’t one star, is the banoffee pie, which was genuinely good and easily the best thing we ate.
In summary, The Hart Marylebone suffers from a poorly thought-out menu, limited options, abrupt service, and inconsistent timing. With clearer direction and more care, it could improve, but as it stands, it falls short of expectations.