The Home Depot

Looked online for filters and the Home Depot app directed me to this store. The employees at the cash registers were the most welcoming of any Home Depot I have been at. The veteran parking was a bonus. Picked up my filters and was in and out quickly. There is a hot dog stand here which is always a plus.

I came here on the evening of 2/13 to exchange a can of stain for a different color, exact same price and brand, and I can't believe such a hassle came from such a simple transaction. The returns associate scanned my receipt and said it wouldn't come up in the system. So they scan my credit card and that doesn't work, either. The associate then tried to deny me the return and even found it reasonable to suggest that I go to a different home depot to see if they could do it. Are you serious? When I asked if I could just take the new stain and have them figure it out on their own time, the associate condescendingly told me "it doesn't work that way" and proceeded to lecture me about skus and inventory as if that's supposed to be my problem, or a valid excuse as to why they can't grab the same item from the floor and process the transaction when the system is working. At this point I asked for a manager, and the associate replied that he would just tell me the same thing, but ok. Manager took forever and had to be called twice, and as soon as he came up, he just said, "Why not process it as a no receipt return?" Looks like he didn't "tell me the same thing." Associate really stood there acting like I was the one giving them a hard time, as if I was supposed to accept being stuck with the wrong stain for my project despite having a valid receipt, and wasting a trip for nothing. Manager didn't even look at me, let alone apologize for the hassle caused by his clueless employee acting like they knew everything and wasting my time. Horrible experience, I have been here many times and will never go back to any Home Depot after this.

I practically lived in this store when we were finishing the house. As many as 3x a day, it seemed, and the staff got me in and out quickly. Almost never a wait, and they will come up and help get you out quickly at checkout. Looking for someone on the floor can be tough sometimes. If you don't need a major department item, good luck flagging someone.

Jovanni and Jessica were SO helpful and provided excellent customer service when I had inquired about a grill promotion. Went above and beyond to help me out and they were both so friendly. 10/10 experience!

In all my experiences here, the employees are so wonderful. I’ve mostly gone there for paint related things (the employees at the paint desk are exceptional!), but even the returns employees at the returns desk and the manager, Julio, have gone above and beyond to make sure my experience was a good one. There are Home Depot locations closer to my house, but I’ll always go out of my way to make it to this location. Thanks for all your help!

Staff are well knowledgeable and friendly, store usually has whatever I'm looking for and things are fairly well organized and tidy.

I come here often to get all my home needs. I've enjoyed coming here for years and have bought from small things to large and everything in between. The service is good but not always. There is Plenty of parking and the hours are convenient. On my last visit Latasha helped me get the paint I needed, she was fast and friendly. But John at the kitchen cabinets on the other hand was not very helpful or friendly, he said he was a supervisor , maybe since it's early in the morning but I didn't feel welcomed by him. Other than that, other associates did say good morning to be and I appreciate that. On this last visit I was exchanging a battery Home Depot sales, and i went to the return area and talked to Tiaa and she said it couldn't be done because it was over 90 days, and said I should talk to the manufacturer. I did let her know that the manufacturer is the one that told me to be at the store and the store would deal with them directly, she called Dean (Deen) the manager and he also told her they couldn't help. Where the batteries are, it says clearly 40 month free replacement, it does not say anywhere to go to the manufacturer and see if you can get the battery replaced. I do like Home Depot over all other hardware stores but training is essential on these cases. I got stranded because the battery stopped working and the manufacturer did not have questions about the battery itself, simply said go to H D and get it exchanged. But that did not happen. Hope this helps the next person who is thinking of buying or returning a battery.

The hot dog stand they have inside their store swiped and duplicated my card (this was verified by my bank). Called home depot they said that has nothing to do with them- probably right but also they are clearly leasing to a fraudulent business