Maiss R.
Yelp
The only person who deserves a good rating is the Kitchen Manager Daniel, he was always very helpful & super friendly.
All the other staff members, Christie & Shelby, super arrogant & so hard to work with.
I couldn't use the kitchen space I rented because a client was still using it, so I asked for a refund, & after many emails back & forth, they deactivated my account.
So after making me pay a hefty fee when applying, they just decide to literally steal my money. You trust a business by making payments before receiving the service, they screw up the service, & instead of dealing with it like professionals, they "ban" you. It's actually laughable.
Their "event" space, which they call the studio, cannot be separated from kitchen 5. So if you are hosting an event, you have other clients with you in the same room, cooking & prepping with all the noise & scents that come with it.
Bottom line, The Hood Kitchen stole my money, when I didn't want to accept that, they deactivated my account.
Maybe they'll use the money & attend a class to help them improve their customer service. But probably not, because according to them, they have been in business for 7 years. Like that's what makes a business customer friendly.
Arrogant, very greedy & unprofessional. If you can, stay away, if not, be careful to avoid being scammed by The Hood Kitchen.