The Horton Hotel

We are just home from our second stay at the Horton and have already booked another. |-The rooms are gorgeous, with comfortable beds and pillows and luxury appointments. Beautiful natural stone everywhere. |-The staff are wonderful: Brianna the bartender, Cat the "breakfast wizard", and all the front desk and other staff. Personable, always up for good conversation, really committed to excellent service. |-A parking lot in downtown Boone! With a back door leading to it! |-Walking distance to Mast Store, Appalachian Theatre of the High Country, App State campus, logo shops, restaurants and breweries, and much more. |-A rooftop bar with gorgeous views, also excellent just for sitting and sunning anytime. The indoor bar area is beautiful and comfortable as well. ||We have nothing but good things to say. It's a wonderful hotel and we feel welcomed like family there. HIGHLY recommended!

We have stayed at the Horton Hotel several times and have always been happy with the stays. However this visit from 07/25-07/27 was a major let down. The Hotel has lost its appeal. Staff are not as friendly as the used to be and the service is slow if not next to none. It started with a big issue with my reservation I had to call at least 5 different times to get it resolved. Granted I created the issue by going through Booking.com first. however once I figured out the problem the staff at the Hotel were less than helpful. The situation continued on for 3days! I ended up cancelling with Booking.com and making a reservation direct with Hotel Horton. Booking.com would not issue a refund without the Hotels approval. They sent several emails that the Hotel just needed to respond to. This is what took 3 nights and days! Our room was dingy, the heavy brown carpeting seemed dirty. The bed was severely uncomfortable I slept very poorly for both nights. The Hotel is showing its age and their success has clearly not done anything to upgrade or add any kind of amenities. Self parking is now $25.00 a day and still is advertised as Free on line.|The long and short of it we are saddened by the experience we had and the nature of the Hotel and staff. We will not stay there again! You pay a premium from a very dismal stay. It saddens us that this has happened for when it first opened and several stays we have always enjoyed ourselves, but never again for us.

My feelings on the Horton are mixed. The best part is the location. Really tough to get any better. We walked to almost everything we did and parking is easy. The rooftop is nice, but our use was limited due to rain. The bartender was pleasant and drinks were good. Our room was okay. It was a “serenity” room on the lower level. The bed was decent, but the room lacked any comfortable furnishings. The refillable soaps/lotions were watery with worn out labels. The quality of the room didn’t feel worth the price. If your primary concern is location, this is a great spot. If you’re looking for a comfortable room, you may want to look elsewhere. Personally, I will check other accommodations before booking the Horton again, but may come back to the bar or rooftop lounge.

I’ll say that I’ve never stayed in one of there rooms, but I’ve been to the bar as well as the rooftop bar. The rooftop bar is something unique and cool in Boone. Always a good time and the drinks are always made really well. The one draw back is that there is limited shade so in the afternoon/early evening can be very hot in the summer time.

The Horton Hotel has a unique history and the hotel reflects this with its architecture, management and general design and style. We felt very comfortable, staying 4 evenings for a wedding event located nearby. It was fun to be right downtown Boone, not needing our car which was conveniently parked behind the hotel. The rooftop bar is exceptional, with an amazing view and delicious cocktails mixed by friendly bartenders. There are artistic metal fire pits with ample chairs to pull up, making it a memorable evening.

Visited Boone for vacation. Can't beat the location of The Horton Hotel. Plenty of restaurants within walking distance. Dedicated parking for hotel guests (pay for the parking pass; there's no point in stressing out trying to find a parking spot in downtown Boone). I did travel out of Boone for activities, but a lot of things to do within a 15-minute drive of downtown. Everyone I encountered during my stay was personable and friendly. Room was clean. Since I stayed during the weekend, I was really surprised that my room was cleaned every day during my 3-day stay; I was not expecting that since most hotels don't clean a room on the weekends. The Rooftop Bar had beautiful views. Bartenders in the Lounge Bar and Rooftop Bar were great. Will definitely stay here again during my next vacation. Thank you for a great stay.

The entire staff at the Horton is amazing. We had the best time relaxing, and getting away from home. From the maintenance man, Elijah, who got us a new fridge for the room, to the Front Desk Manager, RaeAnn, who made checking in super simple, and to the bar staff, who always delivers on drinks and charisma. Special shoutout to Kendall, the Horton would not be as amazing without her. Best stay in Boone ❤️

This is such a beautiful and unique hotel. I love all the woods accents in the rooms. The lobby is beautiful and it's in the heart of downtown Boone, NC

We are just home from our second stay at the Horton and have already booked another. -The rooms are gorgeous, with comfortable beds and pillows and luxury appointments. Beautiful natural stone everywhere. Note that the website offers photos of each room and you can book the room you prefer. -The staff are wonderful: Brianna the bartender, Kat the "breakfast wizard", and all the front desk and other staff. Personable, always up for good conversation, really committed to excellent service. -Continental breakfast is next-level with treats from Stick Boy bakery. If you're lucky to be there on a day when there are lemon lavender scones - don't miss them. -A parking lot in downtown Boone! With a back door leading to it! -Walking distance to Mast Store, Appalachian Theatre of the High Country, App State campus, school logo shops, restaurants and breweries, and much more. -A rooftop bar with gorgeous views, also excellent just for sitting and sunning anytime. The indoor bar area is beautiful and comfortable as well. We have nothing but good things to say. It's a wonderful hotel and we feel welcomed like family there. HIGHLY recommended!

Had a wonderful 2-day stay at the Horton with my husband. The staff was friendly and welcoming but not over the top with the unnecessary customer service. They let you do your thing! I was not sure what to expect with the complimentary breakfast, maybe a grab-n-go continental set up but I was so pleasantly surprised when you got to select as many items as you want from a large Stickboy bakery menu. My husband and I loaded up! The hotel was super clean which is key for me and the rooftop bar was such a vibe. We will absolutely go back for another celebration!

This review is for a 2 night hotel stay- not the bar. We highly recommend staying! It is a quaint hotel, very homey feeling! The front desk staff is so nice and helpful. Our favorite part was the location. It was so conveniently located. They have a front door with access to king street and a back door to Howard street which was convenient. We were able to come and go easily. The rooms aren't huge but had everything we needed including a mini fridge and the shower was really nice. Of note- it didn't have a huge window in the room, just a small one towards the ceiling. There was a tv with lots of channels and a channel guide. We received some coupons and recommendations to nearby businesses which was a nice touch. Our experience was a bit different because it was very snowy so we couldn't enjoy the rooftop bar. The parking was also tricky- they have a loading zone right in front for checking in, but we circled the block several times and it was taken every time so it was kind of a pain to unload our car. We also had trouble finding the parking lot (even with the address, directions and map) which is behind the hotel, across the street and diagonal from the hotel. We had to circle a few times to find it. But that may have just been because it was dark and snowing. Our favorite part was definitely the breakfast. It is at the downstairs bar. It is complementary when you purchase the parking pass, and you order what you want from a menu. They have lots of options, including fresh fruit, hard-boiled eggs, and lots of pastries and baked goods from stick boy bakery in town. We love stick boy so this was amazing! So high quality and tasty! They also have other things available for purchase like avocado toast. They also have coffee from a local coffee shop available all day. We would go back!!!

Amazing hotel!! The staff is so helpful and kind!! Briana was very attentive. She made our drinks absolutely perfect!! Very scrumptious!! Out of the world service and amazing view from the rooftop bar!!

Terrible experience. The bartender served us drinks THEN took our IDs and ASSUMED they were fake, after that she called the manager who proceeded to make us sit and wait for the POLICE to show up and verify the IDs (which yes were indeed real) And to top it all off we NEVER received an apology from the bartender OR manager. Will not be back again & DO NOT recommend.

We always stop in here when visiting Boone for our annual App State football game. The rooftop bar has great views and the cocktails are well constructed by friendly bartenders. It's a little small so it can get crowded when busy and it only stays open until 10pm because of "quiet hours" associated with the hotel. Get there in time for sunset and you'll have plenty of time to soak up the ambiance! A must visit in Boone NC.

High end boutique hotel in prime downtown Boone location. Rooftop bar is very cool, rooms are chic and fun. Amazing redo of an old storefront right across from Jones House and Mast General Store. Very friendly staff, small town feel with upscale design and decor.

In downtown Boone they both a downstairs bar along with an amazing rooftop bar which is closed in winter but you can still take a drink up and sit by the fire pit on milder nights. Service has been spot on for occasions I've been. More to come...

Beautiful rooftop bar and amazing ambiance. 360 views. Great place to enjoy a cocktail w views of the campus and Mountains.

Swanky, upscale downtown reprieve from the elements, tourists, and crowds. We dropped in for a quiet press of coffee for me and a glass of chardonnay for Lori. Within minutes our drinks arrived and we sipped an hour away that seemed to fly by. Perfect. Need a break from the predictable along King Street? Drop in here and "Give 'em a whirl."

We had a fantastic experience at the Horton's rooftop bar! We popped in around 5:45 and got seated right away, and we were impressed with the variety of seasonal cocktails on the menu. The staff were super friendly, and all the drinks we had tasted fresh and perfectly balanced. Loved the view of downtown Boone as well - would absolutely recommend to anyone looking for a fun pre-dinner drink!

Food: N/A Service: pleasant Ambiance: walk up rooftop lounge Although the menu isn't as extensive as other bars, execution was on point. Their "Not your mamas hot chocolate" was the best cocktail I've had on this trip to Boone. I also got the "High Country Chai" which was also really good. Cozy rooftop with heaters. On my next visit I'll try the downstairs bar and food

Read this ! We went to the lobby bar. Decent crowd , not packed. As we tried to walk in we were informed that the bar was full and we could go on a " wait list" You've got to be kidding ! A wait list - it wasn't packed. Plenty of room open space. Bad business. Do they think we should call and reserve a spot at the bar!!?? Maybe they're trying to discourage bar business ? Anyway , be informed

I've been here a couple times and I am a big fan. The drinks are reasonably priced ($6 draft beers and ~$12 cocktails) and it give a great view of downtown Boone and the surrounding mountains. It can get a little chilly in Boone at night but they have blankets and fire pit/heat lamps available to keep you warm. This place is a must when coming to Boone and wanting good vibes

I'm in love with their rooftop bar - great craft cocktails, beautiful view of the mountains and App State, friendly service. Basically everything you can ask for. In the winter, they even provided warm blankets and had an outdoor fireplace. Their bar on the main floor is a full bar with draft local beers, lots of wine options and a full liquor menu. They also have a rooftop bar but during the winter and during the COVID pandemic, it is currently not open. You can bring a drink from downstairs to the rooftop however. They're serving at limited capacity only letting 25 people in at once. There's plenty of indoor and outdoor seating to socially distance.

We arrived a 8:15 pm to a front desk staff "busy" on the phone. We waited for 20 minutes while the she finished her conversation. Apparently this hotel cannot talk on the phone and check people in at the same time. At 8:35 pm the hostess got off the phone and was barley willing to deal with us. The hostess continued to argue about a parking fee which we had paid but was not showing up in her computer. Mind you we had just been standing and waiting for 20 minutes, even if we hadn't paid the parking any other decent business would have given it to us complimentary just for the shear wait. For me, I was no longer comfortable staying at this establishment. The male host offered to give a me drink as he was making an attempt to rectify the situation, but I declined and we left. The hostess said we could happily leave with no charge. The next day the hotel was still attempting to collect from booking.com and booking.com refused payment based on the parking fee argument. Finally to make matters worse the owner/manager comes onto my google review and attempts to ban us from coming to the hotel because of the 1 star review and made false claims against me and my wife using "abusive" language on their staff. When management goes on the internet to lye and attack customers based on factual experience, its a sad state of affairs. Avoid this hotel like the plague.

Looks like there is a Going Out of Business Sale going on. Never turn away guests. You don't know what might happen

The bartender was extremely rude and after waiting 10 min to order a drink I received it not full. I asked the bartender why it wasn't full and she said it was the proper measurements. The drink was only halfway full and for the prices they should come full. After getting my half full drink I waited 10 minutes to get my card back.

Cute atmosphere and outdoor rooftop is adorable! Drinks at the bar were a fun break from walking King Street.

What I loved about this place: - The views - Service - Cocktails. Whiskey fans will love the blowing rock cocktail - Ambience ( Love sitting by the fireplace ) What I didn't like about this place: - No prior reservation is allowed, you need to get there and put your name down. Wait is 1-1.5 hrs. - Food!! Their snacks are literally fried peanuts and chips. Outside food is allowed only if you're living there. So, can't enjoy a fun sundown because you'd be starved ( if you're like me )

Out and about on a balmy Sunday afternoon getting a little snacky and MLB wants to dine out-of-doors. I figure why not take a leisurely drive to Boone and make a day of it... GPS deleted the luncheon stop and sent us here for a fine day on the roof with pretty cocktails and live music by Max and Mindie and the percussionist. The venue is tiny compared to the roof top at the epicenter but much cozier and generally a more pleasant destination and the view is forested hilltops! NOT Charlotte rooftops. Hopefully you pick a good day because June 23th absolutely was... blankets are available if it does cool off. Beverage menu is satisfactory if not lengthy; a dozen or so each wines and crafty beers. Small plates are available in the main bar but you're limited to buckets of crunchies topside since the elevator guy is inscrutable :-( BTW: the stylized equestrian on the napkins, finial, and elsewhere is not the bold Don Quixote, it is in fact Mr Horton himself decked out in all his riding splendor...

We spotted this rooftop bar from the park across the street and had to check it out. After a short wait, we were seated on the rooftop deck with fantastic views of the surrounding mountains. We did not eat but our group enjoyed several cocktails and beers while taking in the view.

One of the best spots in Boone. Rooftop views of the town and mountains are exceptional. Decorations are on point. Cocktails delicious. Food out of this world. A little pricy, but worth every penny. Short review because there's just not much more I can say -- just go! You will be so very glad you did.

Disclaimer: this was for Kelsi's rooftop yoga class. We did not stay at the hotel. We loved it. 1 1/2 hours of meditation, yoga and stretching. Kelsi was professional and personable. Loved the view of the APP state campus and mountains surrounding us. I would love to come for her hike and yoga class too.

As an update Management reached out and rectified the situation. As such I will add a Star - however be aware that the majority of rooms have no windows to the outside. As stated, the lobby and rooftop are awesome !

I WAS so excited to celebrate at one of the most recommended spots in town. Was very displeased with the customer service of the woman sitting at the hotel desk. We were told there would be a wait (which is not a problem it's a weekend and understand things get busy) upon asking an approximate wait time, the hostess started to say something to our party and the rude, angry, blonde woman behind the hotel check in-desk aggressively cut off the hostess with telling us "we refuse to tell wait times, this is a very busy bar." ... Most customers are completely open to the idea of waiting, even if you don't tell wait times. There's a professional way to handle things. Apparently they don't practice that here. Take the time and actual enjoy your time here...Go to The Local a couple blocks down. Much better atmosphere and welcoming staff.

Love the Horton. Been there twice. Great experience both times. Clean rooms. Very friendly and helpful staff. Good restaurants within walking distance. Great town. Great people. You won't be disappointed.

3 stars which are all because of location. The rooms were just ok. Our first night on the 2nd floor was ok but for our next night they moved us to a room in the basement due to being overbooked. The room was tiny. We were awake until after midnight listening to the kitchen staff above us cleaning up and awakens by 6 am because they were preparing for another day above us. We paid the same amount for both rooms which was certainly not equitable. When we spoke with the front desk staff to express our disappointment, the response was"well, we're glad you enjoyed your first night."I do not recommend this hotel.

Came here to celebrate our anniversary at this boutique hotel and enjoy the rooftop lounge. The staff is pleasant and welcoming. Great selections of drinks and snacks and the view is amazing.

Great service and and drinks! I was greeted the moment I walked in the door. Can't wait to go back!

I always love coming to the Horton when I'm in town! The drinks and service are always incredible, and everyone from the front desk staff to the bartenders are so nice. the bonfire beach is a must try!! The rooftop bar is the best place in town to spend a romantic evening.

If you have to do 1 or 2 nights in Boone and can afford $200/night do this. The pictures I post do not do the rooms justice. They were wonderful. Artsy, inviting and comfortable (one criticism was it was cold outside and the rooms were uncomfortably hot. We ran the A/C). The showers were so great (guy perspective) and the bed firm. Check in was easy. The downstairs bar is very den like and modern. We loved it! Upstairs is the rooftop bar and it's a can't miss. As a guest you you prioritized access. Best views in downtown Boone. Breakfast program is another criticism. They don't have a good organization there, and they ran out of eggs and cinnamon toast. But it's such a cool place, we didn't care. I would absolutely recommend this place for couples/friends vacationing. Thanks for a great weekend

The Horton Hotel made for an amazing trip. After looking at all the chain hotels in Boone and being frustrated with there locations and lack of connection to an amazing city, we found the Horton. Nestled in downtown Boone, it's walkable to several downtown restaurants and breweries. The staff is amazing and can provide you with all your informational needs in their town. Their rooftop bar and deck is absolutely amazing; the views are simply the best.

Quaint hotel in downtown Boone. I travel extensively and know the average cost of hotel rooms depending on their location. Sometimes we splurge when we come across a gem. If most reviews are good, we'll take our chances. We paid $280 including taxes. I was a little hesitant to spend this much because the rates were high especially during the week and arriving late, but I thought it would be a pleasant surprise. I told the clerk we wanted a room with a window. We arrived late, punching in a code at the front door. We got a back room on the first floor. The room was large but it had a musty odor and there were flies. When we opened the blinds, we could see why. Beer kegs were outside and a garbage dumpster close by. Breakfast was continental. Short staffed. Very disappointed.

The drinks were fabulous. The roof top bar wasn't open yet, but they let us take our drinks up there. They even gave me a blanket to use since it was so cold! The view of Boone was awesome from the rooftop.

The Horton is an amazing place to get drinks on King Street. Their rooftop lounge is a perfect, relaxing spot to sit by the fire and gaze down King Street. I have been here several times & the last time it rained so we had to move to the bar inside, which was just as enjoyable as the rooftop. The staff is always friendly and makes our drinks perfectly. Nothing but good things to say about The Horton.

Went to the Horton Hotel 3/18/21 for two nights. Seemed like the best attribute of this hotel was its location. It is in the middle of down town stores, bars and activities.Maybe it was Covid that had a negative affect on this trip. I really wanted to like this place. My wife and I have visited the roof top lounge in the past but it was unavailable for service. We stayed in room 16 and we're under the impression that we would have a view as to our conversation with the reservationist. The only window was an octagon about a foot and a half wide up high. You couldn't see outside,but on the close circuit television was a live camera of the main street. Kind of deceptive. Window leaked during rain and dripped all night. Needs caulking . Rooms were small but clean with walk-in showers. Again this is a boutique hotel so small rooms are to be expected. Staff were working alone frantically the front desk and serving the guests breakfast and coffee. A lot of waiting to get served.Hotel needs two people to work mornings. The bartenders were professionals in the preparation of cocktails. Staff were friendly on all services but seemed outdone. Glad we tried it but will not return visit.

The Horton Hotel and Rooftop Lounge on King Street in Boone is a really cool hotel and rooftop lounge. I really like the style and feel of this hotel as it seems to have everything that you could need in one place. The modern and stylistic decor of this hotel is noticeable and different and really adds to the atmosphere and feel of the location. The service and staff here are really attentive and friendly and do their best to make sure that you have the best visit that you can and go out their way to work hard for you. The rooftop lounge is a very welcome addition here and offers a great place to have some food and a drink and look out over Boone in a relaxing place. Overall this is a great hotel and I look forward to returning in the future.

Creative drinks, friendly service and a cool view from the rooftop! Not too crowded on a non-football weekend in the fall.

We just are returning home from a fantastic weekend in Boone, and the Horton and staff were a huge part of our experience. As my wife and daughters were participating in a yoga class on the rooftop, I was shown Boone through the eyes of a local. The owner of the hotel, Fulton took me on a hike, ( if you get the opportunity to go I recommend sturdy shoes). Along the way we saw different parts of App state, including an up close view of the schools wind turbine. It's obvious to me how much the community means to the owners of this establishment. Tremendous efforts went into building this hotel to appear as if it has been around for ever, a great addition to the local community. The staff is knowledgeable and seem happy to be there. We look forward to returning to Boone, and enjoying the relaxed atmosphere of the area. Thanks Horton

Been here a few times and had great experiences before with the same drinks. Today I ordered a simple "bartenders way old fashioned" and my fiancé ordered a Moscow mule. Took 15 min to get her drink, took 20 to get mine. Our friends took 30 and 40 min to get their drinks and their drinks were wrong. We had dinner reservations and wanted to stop in for a quick drink. My old fashioned was wrong, the mule had 90% ice, the martini was a gin martini and was supposed to be vodka and the other old fashioned was wrong. Hate to say it but this was awful.

They have a roof top bar but with the current virus situation they weren't serving there. We were told, we can purchase a drink at the bar downstairs and take it up to the roof. This is exactly what we did. Nice view and plenty of setting. They do have music on the roof sometimes and we could tell it would be nice. There bar menu was definitely limited but the drinks were good.

i could honestly cry. i came here looking for drinks and ended up receiving love. delaney is incredible. she went out of her way to walk me through every cocktail and the process they go through to create scrumptious beverages. i felt like every conversation was a warm hug. will come back. for suresies.

Awful service and vibe. For such a laid back and classy town this was not what we were expecting. Bummed.

Drinks are expensive the hotels expensive it's a nice environment it's very pretty but...........We took our dog there mind you she is a 4 pound Yorky in a stroller and we had to drink our $15 drinks in the lobby mind you there's a water bowl outside makes them appear to be dog friendly when they're not!!!! Also if you think that you can take your dog to the rooftop bar you can't it's a health code violation but yet ur sitting outside......... we will not return!

We were so excited to stay at The Horton during our recent trip to Boone we got lucky to snag a night off the waitlist. Make sure you continue to check as some people do cancel. My partner and I acknowledge that we look young for our age in my old college town but being in my 30s I wouldn't have thought we would've been looked at as second rate guests while staying. Maybe it was the vibe from everyone staying the weekend we were there but we felt like we didn't belong. I will say the rooftop amenities and included parking were the hits but I wouldn't recommend staying on the lower floor. The sound machine in our room was broken and we could hear every single step and voices of the staff as they set up for breakfast and to open for the day. I'm a light sleeper so getting good shut eye in the morning was impossible. I'll give it another try on a higher floor but wasn't exactly what we'd built up in our minds. Rooftop and bar area are phenomenal though.

Sooo.... the staff thinks their hotel is the Ritz, when in reality it is just another bar in Boone with a decent rooftop that overlooks spacious neighboring rooftops. Honestly, the staff is condescending, rude and total try-hards. Downright disrespectful. If you love having a stick up your ass and snickering, this is the spot for you!! Don't worry Horton Hotel I am spreading the word. If you are a new customer, enjoy your overpriced half ass made drink that you can't get a buzz on. I'd love to have my money back

Well, they set the standard high for this trip. We were lucky enough to get a last minute reservation and so very happy we did. This boutique hotel is wonderful. Wonderful rooftop bar, and one of the best old fashioned I have ever had. Comfortable stylish rooms. The breakfast was simply perfect.

Visited today at 12pm and the hostess was on her cell phone the entire time and that delayed her seating us. I hope the owner is happy to pay her to be on Tik-Tok all day. The drinks were over priced. The view was decent but didn't make up for the other issues with service.