Karis L.
Yelp
Cute location but a horrible experience to say the least! I was going to meet pals here for din din after work before heading out to a Concert, however I was running behind in which, I'm glad that I was because they were not happy campers.
The waitress was nice as she knew that we had somewhere to be at a certain time(which was plenty of time to get our meal since there was 2hrs to waste. ( as arrival was at 5pm)
Reservations were made over the phone as "open door" stated that all tables were filled.
I honestly think that the waitress forgot to put the order in because as time was ticking, no food arrived and when mentioned that we were in a hurry it was then, that the waitress scrambled to get the order to the table but by then, we had to get, " to go" boxes since our concert was starting in approximately 30min. I didn't even get a chance to properly sit and eat because of the delay in getting meals. Each time my party asked about the order, the waitress constantly mentioned she would run back to grab it but kept passing by with nothing in hand.
When speaking to the manager, it was like speaking to a wall as he had absolutely no sympathy at all.
Yes, we would go again in hopes for a better experience, I mean, 2hrs to wait for meals is unheard of for any restaurant.
Talk about rushing to get to the concert...sheesh!!!
There is parking in the restaurant lot, as well as, on the street. The lot parking is free.
Since my party lives in another State and I'm local, I told them that I'd go back and see if my experience is better so that, when the crew returns soon that we can all go again.
I really do give second chances! I do think that management should've created a better experience to return though, because this experience was horrific... over an hour wait for food to just nod your head is not good management
The food taste good from the bite snuck, as being boxed up, in to go bags.
I'm honestly praying for a better experience to represent AZ so that they continue to visit me