"Each floor of this renovated townhouse seems more luxurious, calming, and super-indulgent than the next. The treatment packages are especially amazing if you have an afternoon to spare; if not, The Speed Spa offers 15-minute and 30-minute services like eye facials, firming facials, and massages—all of them fantastic. The spa’s Penthouse is even more luxe: A spa concierge arranges your entire experience, from a door-to-door chauffeur to tickets for a post-treatment show or restaurant reservations."
We were given very warm greetings, We were offered refreshments.
The therapists were very friendly and knowledgeable about the products.
We were given very good advices how to tweek our daily routine.
The massage was absolutely amazing and the facial as well.
Philippa and her colleagues were very good ambassadors for the company.
I highly recommend it and we will definitely go back
Victor B
Google
Booked a couples full body massage for a special birthday celebration and had a wonderful experience.
Reception were very accommodating with a last minute schedule change (due to train delays).
The full body deep tissue massage by Racheal was perfect and relaxing.
Will definitely look to book again.
Jody Magon
Google
I wanted to thank Ella at Covent Garden for helping me, as I was trying to find the right cream for my skin. She was incredibly helpful, she listened and she is so professional. Ella offered absolutely outstanding service. Five stars for you.
Anita Windisman
Google
A lovely day spa in the heart of Mayfair. The hot stone massage was most relaxing, while the facility was clean, and modern.
The facility lacked a comfortable waiting area, and instead directed us to sit on bar type stools in the middle of the retail area.
After the massage, I asked to take a shower but was told that none were available. My sense is that this facility is more set up for facial treatments than body treatments.
Overall though, a very comfortable experience!
Lamia Aljaber
Google
The place was overall warm & adorable, the staff were very friendly & helpful.
I’ve tried their hot stone message, the therapist walked me though every step of the session and I highly appreciate it as a person who loves details.
If you’re looking for relaxing message with a great quality of oil on both smell & moisturising this would be perfect for you.
However if you’re like me looking for something to relief your muscles sores this is definitely not for you. The experience overall was more relaxing than therapeutic.
Satish Chandran
Google
My first impressions of the place were very positive. Beautiful ambience, very friendly and helpful staff. Customer service was excellent. Prices of the treatments are reasonable. I certainly will be going back there. Credit cards accepted including Amex.
Sagal Mohammed
Google
I recently had the pleasure of experiencing a facial with Holly at the House of Elemis in Lancashire, and I can confidently say it was one of the best and most relaxing treatments I’ve ever had. From the moment I arrived, Holly made me feel completely at ease with her warm and welcoming demeanor.
Not only was the facial itself incredibly soothing, but Holly’s expertise shone through as she took the time to thoroughly assess my skin and offer thoughtful, personalized advice. She was sweet, attentive, and genuinely cared about helping me improve my skin.
Shaz F
Google
I recently had a facial at Elemis in Mayfair, and it was an incredible experience. The staff were so friendly, and Holly, who did my facial, was fantastic—knowledgeable and professional. At the start, we discussed my skin, its current condition, and how I could improve it. The facial itself was amazing and so relaxing, with a range of products that felt wonderful on my skin. I highly recommend visiting The House of Elemis!