The Inn at Death Valley

Pamper yourself to a historical hotel in the heart of Death Valley. Close to most of the iconic places. We had a deluxe room and it was super comfortable (beds were very plush and super high off the ground) with a mini fridge and beautiful tiled bathroom. Only downside is the water pressure was low in the shower and they ran out of robes. Definitely go for a swim in the spring fed pool - it was warm but not super warm - and the sauna was great afterwards to dry off quickly. Food at the restaurant was very good. They have a lounge menu if you wanted to order more sharables and smaller portion meals - recommend doing that on the patio with a beautiful view. Finding the pool and the star gazing terrace took a little while to find. Definitely check out the star gazing terrace!! Expensive place but worth it for its historical significance and location. But definitely check out the Ranch at Furnace Creek. Make a reservation for dinner at the Last Kind Words Saloon, get ice cream across the street and check out the gift shop and the Borax Museum. They have a ton of cool equipment outside the museum that was used back in the day.

This was our first stay at The Inn at Death Valley and we were pleasantly surprised at our beautiful the facility is. Of special note is the amazing pool, which was a welcome relief after spending the day in the heat and dust. The staff was friendly and helpful, and the grounds are extremely well manicured and maintained. Would definitely recommend!

A spectacular hotel in such a surreal landscape. The stone building and interior decor are superb. Our room had a large and very comfortable bed and gorgeous art deco interior. Staff were very helpful and the dining room made for a special night out. Delicious food and wine. A little pricey, but worth treating yourself. Poolside is charming with cabanas and sun lounges available as well as a small Cafe.

Our family of 5 stayed in one of the duplex casitas. The kids LOVED the golf cart part and we appreciated that there was good wi-fi and TV service to keep them happy. My husband was a little under the weather so we spent more time in the room than anticipated, so I'm glad the casitas were comfortable. We are on premise for breakfast, which is what you would expect though I'll say the eggs benedict were pretty solid. We did not eat there for dinner since both a dress code and keeping 3 littles well-behaved sounded not fun. The staff was helpful and attentive. It was a great base camp for lots of places in the park. We highly recommend this place for families. It's close to the Ranch too so you can get the best of both worlds. My oldest has already asked to go back.

I feel that a lot of negative reviews, regarding this property, are from travelers who have not stayed at national Park hotels. The price, for this hotel, as similar to almost all national Park properties. The Inn is nicer, but 50% more expensive!! ||We loved our stay. The room, was basic, but there was hot water, in room, coffee, a balcony, and comfortable beds.||The restaurant selection is really good. We loved the atmosphere of the last chance saloon, and my burger was delicious. We had lunch outdoors at the Wild Rose Tavern, with fabulous food and service.||One of the best meals, that I have ever had, any national park, was at the inn restaurant - would recommend a reservation here.||The pool was great. The water was nice and warm. No hot tub is a bummer (The Inn has one). I like the ice cream shop, and they have live music some nights! The little gift store was well stocked.||As long as you are not expecting a top-notch Marriott room, you will not leave this place disappointed.

Love this resort- gorgeous views. The rooms can be great, depending on location (2nd floor deluxe rooms the best). The rooms are super clean, modern bathrooms with plenty of hot water. My only complaint are the mattresses. Some rooms are in desperate need of new mattresses, some are 'ok'. Otherwise you cannot go wrong here. The dining room has excellent food, especially for a National Park, the best we've ever had. Friendly staff and perfect location for exploring around Death Valley.

This an historic hotel with charming details, expansive property and some hidden gem features like an incredible pool which is heated so amazing to swim at night in the winter. The restaurant is nice and the bartender is great. I wish we had time to use the tennis courts--they looked great. Walk the grounds--it's pretty.

Well appointed, comfortable rooms with fabulous views. Exceptional service at the front desk and in the lounge and dining room. We especially appreciated the friendly and kind waitstaff. Central location making it easy to access most sights.

Spent two nights at this classic national park inn. A beautiful facility, almost 100 years old. Our room was huge with access to a porch with a great view of Death Valley. The staff is so friendly and accommodating. We had two meals in the bar, ordered off the restaurant menu. Delicious meals, great drinks and a fantastic server. Yes it's $$$$ but it's Death Valley, it's California. The pool is great also, fed off a warm spring so the water is perfect

They have a captive audience, and I think that's why they've allowed the rooms to get rundown and dingy. However, the grounds of the property are gorgeous, and it does truly look like a desert oasis. If you go to the top floor of the main building, there's a patio for night sky viewing - definitely check it out. The meals in the dining room were very good but a bit pricey for what you get. However, there really aren't many other options within a 70 mile radius.

Let me say this carefully and without exaggeration: I don't recall being treated this poorly at a Best Western, let alone a place with this price tag. Let's start from the premise that you're "not good enough." This is Death Valley, you might be a tad dusty when you check-in. I'm assuming this is why I got the second class treatment when I checked in. They should have told me I was supposed to bring my brokerage statement and W-2 when I checked in to not get talked down to at check-in. I quietly and embarrassedly explained I'm hard of hearing. Sorry vets if your service related hearing loss requires a tad more volume at the checkin! First, you're apparently not allowed to wear a clean T-shirt and khakis to their "fine dining." So I, a paid guest, had to not stay in the property I have a room in but had to take a golf cart back to my car to drive to a restaurant down the road, one of *their* properties I might add, but one of the one's I'm apparently "good enough" to go to. So my money is good enough, but not me. Imagine my surprise when I check the restaurant when I get back from my dinner down the street to see people seated for "fine dining" in hooded sweatshirts! I had a hooded sweatshirt myself, but was told that didn't fly. I've never been turned away from an establishment in my entire life for attire, especially at a vacation destination. Later I suffer the indignity of trying to have a drink at the bar later that night. The bar has no seating so I ask a server if I can take one of the small tables in the bar and have a drink there. She said she'd be right back. Half an hour later I go up to the bar to order myself because she never returns to me, but again, the bartender has some sort of attitude. He's only too happy to serve the folks at the bar and chat with them but is downright short with me. I'm assuming it's because I'm under 50(?). I'm supposed to "look wealthy" or something? I cannot understand the ego on this place, but wow, do they have it. I'm astonished at this treatment.

UPDATE: Added a star back. I contacted Xanterra through the Oasis at Death Valley website's contact link, and a manager got back to me promptly (I had previously contacted them only by phone who required me to contact them through Hotels.com). He apologized and gave me a full refund promptly. Definitely much better, no excuse-making or buck-passing. So if you were in the same boat, I encourage you to use the "contact us" link on their website. -- The location is great, the grounds are nice, the rooms are probably comfortable. This was supposed to be our splurge night, with a reservation at the fanciest restaurant they have. But Xanterra, the concessionaire who runs this place, is a disaster. Soviet style top down management, nobody knows anything and nobody can help you when things go wrong. We arrived just after dark, and the place was pitch black. Nobody was outside to greet us, and there's no signage to show you what to do, just the blank wall of the building. Hint: go up the ramp that says "passenger vehicles only" which gets you to the front door. Which still had no people, lighting or signage. Because there was a blackout. Apparently this happens several times per year, but it means that there's no light, heat, no hot water, no food in the restaurant and they sent most of their employees home. They gave us the option to check in, or cancel, no promises on compensation. They believed there would be compensation, but even in day 3 of the outage, they still hadn't heard from management. We got a few free glow sticks and a fairly hostile reception once we found the single harried employee. It was basically "take it or leave it, your restaurant reservation is cancelled and we can go buy $20 burgers at the other hotel (with an hour long wait). The next morning, the somewhat friendlier guy at the desk told me there would be compensation, but he wasn't authorized to tell me what it would be, I'd have to go through Hotels.com since I booked through them. I've since tried to go through hotels.com, and they have informed me that the hotel told them there would be no compensation of any kind. There was no management onsite, and the management had not been in contact for 3 days of the outage, and the policies did not allow the employees to do anything to help. So in short, for $350 we got to camp indoors, and there's no compensation or even an apology. This apparently happens frequently, and they were unprepared and uncommunicative. There aren't a lot of alternatives in the park -- Furnace Creek is really where you want to stay -- but don't expect five star service when things go wrong, which they apparently do frequently. And maybe bring a camping lantern and some towelettes to clean yourself up if you don't like cold showers -- we were very happy we had our camping gear with us. Glow sticks just don't cut it. I would be deeply ashamed if I was the manager of this hotel. I'd be deeply ashamed if I was the boss of the manager of this hotel and he or she still works there.

Living in luxury while gazing out at the moon! Several hours most days allow you to wander about and appreciate the meticulous landscaping, their world class pool and other amenities. The only drawbacks to staying here without a car is you are held captive as the place is isolated, which is also part of its charm. Menu at their restaurant is limited and prices on the high side as you might expect. I easily overlooked some minor things that could have been improved because I enjoyed a very restful stay at this true Oasis in one of the most severe climates in the country

Death Valley is one of our favorite places to vacation in the winter, great climate, plenty of hiking and always gorgeous views. I would give our room and services a solid 3. The room 127 was clean with a large bathroom, walk in closet and plenty of room to get around. There is a very nice patio right outside the back door. Only real complaint is the heater/air conditioning was loud. We slept with the windows open so only really heard it when the heat was running if we were cold. See my reviews on the restaurants in another post.

This hotel is expensive and poorly run. Our room was not cleaned one day because they said we left my husband's orthopedic pillow on the bed. The second night the cleaning staff showed up at 5:30 pm to clean our room. The food especially the dinners were terrible and everything from a cocktail to dining took forever because they were so understaffed. I was so annoyed I wrote a letter to the regional manager, Rick During and he hasn't bothered to reply. That was over a month ago.

Staying at the Furnace Creek Inn in Death Valley has been on our list of places to stay for a very long time. We used to live in the area and this was our go-to spot for a magnificent Sunday Brunch from Fall through Spring. The Inn was closed during the summer. I love the old National Park Inns and this one is a true architectural treasure. Built in 1927 the Spanish Mission styled inn, stretches along the edge of a low hill with vistas of Death Valley and the Panamint Range to the West. The building wraps around a lush garden of palms and flowing water. The Inn was completely remodeled in 2018 and renamed The Inn at Death Valley. The renovation is beautiful and captures the original 1927 look. It feels a bit like stepping back into the golden age of Hollywood where it was the exclusive desert escape for such Hollywood elites as Marlon Brando, Clark Gable, and Carole Lombard. The hotel staff were all friendly and really made every effort to make us feel welcome and comfortable throughout our stay. The property is very clean and all staff are following Covid protocols. Our room was very nice. Because it is an historic hotel, rooms are small by modern standards but it was very comfortable and an effort has been made to provide outlets for electronic devices. There is good free wi-fi throughout the property. Loved every moment of our stay. I highly recommend it even if just for a visit to wander around this magnificent property.

Two stars. One for location and beauty of common areas. Two for the staff. Rooms smell. Restaurant food nothing to get excited about.

We absolutely enjoyed our stay here. Clean and very quiet rooms. Having dinner in their lobby and getting drinks to have at the sky viewing deck was amazing. some have noted it's pricey and that is true but the convenience of staying in the park and getting to relax on the property right after hiking is great. my honest opinion is that if you come here with the expectation of a super fancy experience then you will be dissatisfied. but if you're happy with a clean room, great vibe, beautiful grounds, awesome staff, and a love for nature then you will absolutely have a blast.

We had high expectations from the Inn at Death Valley and were excited to spend the night despite the high cost. We had dinner reservations at the Inn restaurant as well. Despite making reservations ahead of time, we were requested to wait over 15 minutes as "there are only 2 servers on duty". When we were finally seated the service was extremely slow, some of the food arrived cold, and dinner lasted well over two hours just due to the slow service. After checking into the room, it turned out that the AC wasn't working well and room temperature was over 80 degrees (!) we asked for maintenance to try and fix the problem - the front desk promised to send a technician, but they never arrived. As a result we were hardly able to sleep at night. In the morning we wanted to have breakfast at the restaurant, but was told again that there will be a long wait since they "didn't have enough waiters". At this point we decided we had enough and left the place. Very disappointing, would recommend to avoid and look for better value elsewhere

The Inn at Death Valley is truly an oasis to be seen. We stayed for three nights which allowed us to enjoy the spectacular views from our terrace, the relaxing pool, and the friendly staff. I highly recommend a visit to the Inn!

Honestly, one of the sort experiences with hotels ever. The hotel has a blatant disregard for the safety and well-being of its guests. When I was poised to visit over the weekend, the roads were closed. Google re-routed me through a sand dune in the desert, which was one of the more scary experiences of my life. I called the hotel to ask for directions and they told me repeatedly during our "I should go the long way," which for anyone who has traveled to a new city would know means nothing. Finally they said they would reimburse me due to the road conditions, but now refuse to reimburse me. Save yourself the money and trouble, keep you and your family safe. Just go to another hotel you can drive up to.

Much nicer in appearance than The Ranch (the sister hotel) but it is ~1.5x pricier. Didn't stay here but stopped by to look at the dining menu.

The rating might change but just dealing with someone on the phone has been unimpressive. We are planning to stay there this weekend for Mother's Day...to celebrate me. And this woman has made me want to take my business elsewhere. Customer service, so far, poor. Hoping once we arrive it will be better.

We enjoyed our trip to Death Valley very much. The Inn is old and interesting, but could use an update. Our room was clean and comfortable. One suggestion - don't be so chintzy with the bed covers. I know it's the style now to fold the sheets and blanket back halfway down the bed, but this also means it's only halfway up my body when in bed. I had to basically remake the whole bed to get some covers. Also, invest in some fitted bottom sheets. The food was acceptable, but not worth the price. About $400 for 2 dinners, 1 breakfast and 2 cocktails for 2 people. The menu looks impressive, but the flavors were just not there.

The only place you really want to stay at when you visit Death Valley. The rooms range from small standard bedrooms with small bathrooms to casitas that come with golf carts. The pool is very warm all year round, and the garden is nice to walk through. The front desk was extremely nice and very knowledgeable of the area. The only downside was the dinner we had. The help sort of past us by as we looked young and served the older patrons first even though we were seated first. I'd go back but would want to wait until after Covid to experience the real deal.

The heat was on in my room and I couldn't adjust the thermostat on the unit. They sent a maintenance guy, no I have no heat or air conditioning in my room. It was either have the heat perpetually on, or just kill it. Then I connected my Amazon FireTV, but the hotel chain purposefully disabled the HDTV connections. I'm so disappointed. This place is expensive and just not worth it. The dinner menu at the restaurant has only four items, steak, chicken, salmon, pasta. Not bad, but not great. If you have four things it better be great. Also the curtain rod in my room is broken. Really? $700 and you can't even have a working curtain rod? Don't come

I would have given this hotel 5 stars for the beautiful location and lovely "casita." But WARNING, they tack on a $56 "resort fee" when no resort services are provided. [Despite what the concierge claimed, a pool and complimentary coffee does not a resort make.] I didn't mind spending $500+/night. But I'll be darned if I will recommend or return to a place that nickels-and-dimes its customers with bogus fees. What's next, a toilet-flushing fee?

Cleanliness - 5/5 Service - 4/5 Ambiance - 5/5 Overall - A bit pricey for the stay but worth it for the comfort, ambiance, and location. The extended review... This place is located in Furnace Creek which is pretty central to all of the best sights in Death Valley. The food was pretty good at the restaurant on site. We loved the grounds and the pool area although we had a very limited time. The room itself was a little cramped but SUPER comfortable which was nice for a great sleep after a long day of hiking. It is a bit pricey but we did so to make sure we had a chance to get the sunrise without having to drive a long time. There was a slight hick up with the check in process since the computers were down which meant we had to drive a mile away to the sister hotel to check in which was a bit frustrating after unloading our baggage only to have to get back in the car.

Sadly, we checked in on December 23rd when a power failure happened. While we understand that this situation is out of their control we felt they were not adequately prepared even though we were told from many people that it happens quite frequently. And, supplying tiny green sticks to light the way is ridiculous. In my own house I have two battery powered lanterns and they are a hotel in a very dark place. We managed to stay one night but then left. We had two rooms and a suite and were scheduled for 3 nights. We had reservations for the dining room for two nights. While we understand that the generator can only power those items that are specifically connected to it in some way its hard to believe that some type of food could not have been put out for guests. It's 5PM and most people were probably expecting to dine. Surly, a little cheese and crackers or fruit could have been provided as a courtesy. When asked I was told, "oh yes, we can give you a sandwich with chips, fruit and water. Oh, and that will be $20 each." Seriously? And the sandwich was pathetic. Our holiday was ruined and they did nothing to help improve it.

I had been a Park Ranger at Death Valley early in my career, and had breakfast at the Inn's restaurant once, so saw a little of the property. Now retired, I wanted to show the park to my wife, and thought the Inn would be ideal for the experience. We weren't disappointed in the least! Appreciating old (better built) architecture, the updating the Inn did four years ago still preserved the unique Mission Revival details, while providing modern comforts. The restaurant had well-prepared meals that didn't skimp a bit. Pricey, yes, but you're in a hotel in the desert, hours from the nearest mid-sized town. The property was awesome to explore, the pool very warm, and the staff extremely helpful, polite, and friendly. This was a fantastic experience for both of us, a place we reveled in when returning from exploring the park. Well worth the expense for a unique visit.

How to review... Maybe the better question is, how many roaches are too many? This review is for a June visit to The Inn at Death Valley, staying at the casitas. Pros: The Inn at Death Valley has beautiful grounds that are meticulously maintained by hard-working staff. The bell staff was very friendly and helpful. The place is centrally located. We didn't have maid service but spoke to a maid who provided me with extra towels and soap and was very polite and helpful. The Inn seems to have wonderful staff. We enjoyed having the golf cart. Now, the cons... Cons: Spiders, Roaches, Ants, and many unidentified creepy crawlies! We were initially impressed with our Casita. We dismissed the one or two cobwebs thinking it was off season. Then, it got dark and the roaches arrived. Bugs everywhere. No pest control whatsoever. It was disgusting. Laundry service was advertised as available. There is none, not at the Oasis nor the Ranch. We ended up washing clothes by hand. No restaurant at the Oasis in June! This little detail was not promoted when we booked in the winter. That meal we were looking forward to was a bust. Probably for the best, considering the bugs. Must check in at The Ranch in off-season. After driving 10 hours, that was an unpleasant surprise. That beautiful pool? Went for a look (after packing our swimsuits). The bottom of the pool was covered with leaves, debris, and you'll never guess... dead roaches! Would not recommend this place and will not return. What a horrible letdown!

Went here for Thanksgiving with my son. Made online reservations expecting the fabled buffet. Seating times lead me to believe it would be a buffet, instead it was a plated meal with a choice of turkey, ham or salmon. It was $120 per person!!! For that we could have had a steak and lobster meal and any number of restaurants in Las Vegas. Our waiter was very good but insisted on telling us about his approaching retirement which he had not saved for. I suspect he was hinting for a much larger tip than I was planning to leave. He didn't get it. The lobby where we waited was shabby, the carpet needed a good vacuuming and the leg of the coffee table was broken. I'll never go there again. Finally, the price was never mentioned in the online reservation form.

I booked a two beds and a pull-out Casita for 4 adults, 11 months in advance. We arrived at the hotel, after a 5 hour drive, on Thanksgiving. At check-in we were told the Casita we booked (2 beds and a pull-out) was not available because there was a problem with another room, so the gave our room to a family that didn't have all adults. They gave us two rooms; a Casita with 1 bed and apull-out and second hotel room with 1 bed. The second room was a distance from the 1st room. If someone had called anytime during the 11 months before we showed up, we would have cancelled the reservation. This was bait and switch. What were we to do at 5 PM on Thanksgiving 5 hours from home? It ruined the one-time a year vacation where my family is under the same roof.

My partner and I arrived yesterday for a much-anticipated trip. On our drive to Death Valley, we received an email from Xanterra at 2:21pm which stated: "Dear Valued Guest, There was a water main break and all water was temporarily shut off for The Oasis at Death Valley and the entire Furnace Creek area. While water has been turned back on, we are currently under a mandatory boil water notice for drinking water through at least March 17. We are informing you as you have an upcoming reservation at The Oasis at Death Valley that will be affected. All food and beverage services will remain open within their normal hours of operations." Upon arrival, we were informed that the email was a lie. In fact, NONE of the rooms at the Inn resort had no running water and, in fact, no restaurants at the Inn were open. The woman at the front desk said they were "considering" discounts, did not apologize and told us we were welcome to go elsewhere. As if we weren't in the MIDDLE OF DEATH VALLEY and hadn't just traveled a great distance to stay at the resort. The sun was setting, and when we asked for the nearest bathroom, we were directed to two outhouses in the parking lot with NO LIGHTS in them with a shrug. No one offered to help with our bags, and the only two employees in sight could not have cared less. When we went back to reception later to see if there was an update on the situation, the woman at the desk, Christi, was extremely rude, never apologized or took any responsibility, and told us if we wanted a shower we could pay $14 for a guest pass to a nearby facility (a drive away) and come back later (i.e., take more time out of our vacation) to request reimbursement. When we expressed our frustration, a male employee standing nearby got extremely aggressive, called us "little girls" and openly mocked us. When I told him that calling grown men who were displeased that their rooms had no shower or functioning toilet "little girls" was sexist and homophobic, he told us he wanted to "take us outside" and got inches from us in an extremely threatening manner. It is beyond upsetting to see redneck trash like this representing our national parks, and to see the Xanterra staff make zero efforts to make their guests comfortable when they arrive, after being lied to in writing, to find that their rooms have no running water and that the only dining option at the resort is non-operational. This place is a dump and their employees are worthless. Avoid at all costs. There are many places in California that have running water and where you won't have your vacation ruined by the loser bigots like Xanterra employs.

My husband and I visited this place during our vacation to Death Valley and had a glass of wine in the bar. We were camping, so were not hotel guests. However - when we got back to our campsite a couple hours later, I realized that I misplaced my purse and likely left it at the restaurant. I called the front desk, and they said they could not check to see if they had found my purse, and that I would have to go online to log my missing item instead (mind you, there is poor cell phone service, so getting a web page to load basically anywhere in Death Valley is not possible). Frustrated, I went back to the hotel in the morning to try and track down my missing item. The front desk receptionist said that all lost and found items were sent over to their sister hotel, and that I needed to fill out a form on their corporate website to describe my item and start a ticket. I asked if she could contact the other hotel to inquire, and she said that she could not search for it because her computer didn't have the database software. And also, there is only 1 person on duty that is in charge of lost and found and "in the morning he's probably wandering around the grounds so won't answer the phone". She did attempt to call but he didn't answer, and gave me the number to try and suggested I go down to the other property in the afternoon to inquire about my missing item (by this time I am quite nervous because I don't know if they found my item or if I need to start canceling all of my credit cards). A couple hours later I go to inquire about my missing item at the other property and they immediately knew my purse and said they found it. So I said, great! Can I have it back please? And they asked me to wait and said "it might be quite awhile as the manager is in a meeting".... So I sat and waited in the lobby for over an hour before checking in again. This time, they said, yes, we have your credit cards here, you need to sign a form for each card so we can release it to you. And now I was very uncomfortable because they apparently went through my purse and removed all of the credit cards and cash and separated them from my purse! So, I signed all the forms and got my cards back but then had to wait longer for my actual purse. When the manager finally showed up, I had to sign more forms to get my purse back, but was informed that all of my CASH has been taken out of my purse, and that I would not be getting it back!! When I asked why they would A. remove my possessions without my consents and B. would not return some of my property, the manager got very confrontational and condescending. I was extremely upset with how I was treated and how my personal effects were gone through without my consent. Now, it is over a week later and I am STILL waiting for my reimbursement which they assured me would come by a check written by the hotel. I have checked in with the hotel and they have no way to track if the check has been sent! I am furious.

Corporate owned. Worse place I've ever worked. The incompetent people in charge are so disconnected from the employees. Never have been so disappointed in a place. It looks nice but just don't look to close. The attention to detail is non existent. Bed bugs, stinks, and the overall feeling I got from this place was a terrible feeling in my gut.

This is a review of The Inn at The Oasis in Death Valley. There is a sister property called The Ranch at the Oasis. Some folks have mixed these two properties up or combined reviews under one or the other. Our review will be specific to The Inn. This property is beautiful. Although over 100 years old, it has recently undergone a renovation. The pool area is amazing. The tall gentleman at the front desk was very helpful when we arrived before check-in by storing our bags and mailing our postcards. We were in room 105 and it was lovely. Our recommendation is that the hotel should provide a power strip on one of the bed tables or in the closet for electronic devices like phones and hearing aids. Housekeeping is not provided during our stay but the bathroom had four sets of towels and we keep our room as neat and clean as we do at home. Do take advantage of the terrace on the 4th floor at night and early morning to observe The Night Sky. Because this is a federal property, signs are posted requiring masks indoors and all the guests we observed were compliant. This should not be a surprise or inconvenience for anyone. The Dining Room at The Inn staff are helpful and attentive. There might be some waiting during peak time. We found no problem having breakfast at 7am, lunch at 1pm and dinner at 7pm. We would specifically like to compliment Jason (dinner), Taylor (breakfast) Daniel (lunch and breakfast) and Gary (dinner). We were able to sit outside for lunch and dinner. Prices are high, but that is to be expected given the remoteness of Death Valley (2 hours form Las Vegas). There are less expensive options at The Ranch. The meals at The Inn were delicious and easily shared. We had omelets and flapjacks for breakfast, the garden burger and chicken Caesar wrap for lunch and Caesar salad (dressing on side) and Airline Chicken Breast and Chipotle Basil Pesto Pasta with wine for dinner. We also ran over to the Ice Cream Parlor located at The Ranch both days for afternoon snack. We highly recommend staying here should your travels take you to Death Valley.

Stayed March 2021. The hotel grounds are beautiful, the casitas are very comfortable and clean and it's convenient and fun to have the golf carts to drive around the property. The property is also situated in a central part of the park where you have quick access to a lot of places you'll want to visit. The pool is beautiful with large outdoor fireplaces and lots of comfy places to sit and lounge. Here are my cons keeping in mind that some of this may have to do with the pandemic... There seems to be a lot of waste from the restaurants using both plastic and paper. This seems ironic considering we are surrounded by this beautiful landscape that we want to preserve. The amount of plastic used for condiments is ridiculous. I've posted a photo in this review of the amount of trash we accumulated in just 5 days from how they do take out. It's over the top. As far as the food, the restaurant has delicious food but it was always ice cold by the time we got it from the kitchen (from the moment it left the kitchen to the moment we opened it on the patio). The food is served in large paper boxes which are treated with a coating - so probably not recyclable. Then placed in a plastic bag - one of which I saw fly past me when I was at Dante's View enjoying the sunset (to be fair, it could have been from any eatery in the area, but they are all doing the same thing). The menus are all printed on paper so you have to go to the lobby to get access to what is on the menu or request one sent to your casita. I'm still confused why they don't have the menus anywhere on their website, which would reduce contact with guests and help customers (and I'm sure, staff) with ordering. A slightly more accurate description of the food on the menus might be nice as well because I ordered the "flapjacks" one morning but they were actually crepes. I'm from California - I've never seen a flapjack on a menu that didn't come out to the table looking like a pancake. Just call it a crepe so we know what to expect. Also, don't order the flapjacks - there's no flavor. The safest and best tasting breakfast there was the three choice omelette. It's fairly large and was consistently good. As far as dining - I definitely don't recommend eating at the overlook at the restaurant patio. First, they don't have any portable heat stands anywhere and it can be cold and very windy at any time of day (at least during the winter). This means that you'll be freezing, plus when you open your food containers the food will instantly be cold. Also, good luck keeping all the plastic and paper on your table with the winds. Another tip - they double the paper cups instead of using recyclable sleeves - so definitely hold on to them and rinse them out to reuse since the mugs in the casitas are TINY. Lastly, the wait staff seemed to be very nice but in a major hurry. Not sure if they are just short staffed or ours was having a bad day - but we had to directly ask for everything that you'd normally get with a meal or order (napkins, cutlery, salt and pepper, creamer, sugar, stirrers). They were just were rushing to and from tables grabbing stuff and started to snatch up my takeaway food right off the table without even asking first. The best advice I can give for dining at the hotel, is to just order the food from your room, go pick it up and eat at your room or casita so you can warm up your food on the microwave (it will be cold) and make sure you predict and then directly ask for all of the things you may need to enjoy your meal. The casitas are lovely but there was construction while we were there, so after a late night of star gazing, I was woken up at 7am with construction noise directly outside my window where they were mixing cement, laying bricks and having loud convos. No joke. Directly outside the bedroom window. I also found it kind of strange that they won't let you drive down to the casita to unpack your vehicle, then drive back up to park it. There is ample space to temporarily park a vehicle for unloading from a dirt path that doesn't block the road. Instead, they have you unpack everything into a double golf cart (which is fine I guess but seems extra) or take multiple golf car trips to get everything. If you're staying for a week or longer (which we did) you'll probably have food, hiking gear, luggage, camera equipment...not so fun to have to go back and forth a bunch of times after a long drive, you could just pull up - unpack your car, then drive back to park it and grab a golf cart to come back down. Next, make sure you keep an eye on your golf car number as you get in. Ours was taken by someone else and the staff says it happens all the time. So, before you get in your cart - make sure it matches your casita number so you don't strand another guest. Cell phone, WiFi signal and even landline phones didn't always work because of lack of signal.

The public spaces are stunning. Staff is nice for the most part. Easy to navigate. Comfortable.

We love to stay at historic lodges, especially in our National Parks. This was our first time staying at The Inn At Death Valley and we are in love. First, it's gorgeous! A spectacular 5 star resort in the middle of Death Valley. We stayed in a Casita, which was charming, and it comes with a golf cart to drive around the resort. The pool is wonderful and very spa-like. We had an exceptional dinner in the dining room and our waiter was excellent. Everyone at the Inn is knowledgeable and friendly. It is expensive, however, you should know that going in. It's an experience worth the expense. I strongly suggest reserving a Casita as that made our stay even more enjoyable. We will definitely be coming back.

IF YOU ARE GOING TO MAKE RESERVATIONS AT THE INN, PLEASE READ! Hello, Traveler! If you have done any research you have discovered The Oasis is quite pricey: the Ranch is very expensive and the Inn is insanely expensive. If you have decided on the Inn, I HIGHLY RECOMMEND you spend another $100 a night (or so) and stay in a casita. Yes $100 more sounds like a lot, but when you are already spending over $500/night, it's not that big of a difference considering the difference in accommodations. I peeked in several rooms at the Inn and they looked like run-of-the-mill hotel rooms. The casitas have a bedroom, an entire separate living area, and a lovely patio with a table and comfortable chairs, surrounded by gorgeous landscaping. There is absolutely no comparison to the hotel rooms. There is a lot of drawer storage, a spacious bathroom, and a wet bar area with a small fridge, microwave, and sink. Bonus: you are provided with a golf cart to tool around the grounds or at the very least take you to your car in the parking lot. It's fun! I'm not going to go into lots of other details about the Inn, but if you are able, brings lots of food. The restaurants are very expensive and quite frankly not very good. We brought yogurt, wrapped sandwiches, fruit, snacks, etc. I was so glad we did! Few things they could improve on: the coffee maker makes crummy, weak coffee, so a nicer machine would be nice (but the front desk always cheerfully gave us more coffee pods since I used 2 per cup). It would be helpful to have tissue boxes in the room, and the bathroom could use more hooks and/or towel bars for drying towels. ***One last thing: if you absolutely must stay at the main Inn (not a casita), do NOT under any circumstances reserve a "hillside room." The windows open to a giant hill of ugly gray gravel. Please trust me on this. I hope this advice has been helpful! We had a wonderful stay in this amazing national park and I hope you do too.

My friend and I stopped here for breakfast and afterwards, we walked the beautiful grounds. We want to stay here one night. I checked the price in Oct, min is $409 plus tax a night! this place is really expensive. The location is awesome and the place is without a doubt 5 star beautiful and that is what you are primarily paying for. The hotel itself is historic, clean and classy. They've added (even more expensive) cute casitas. The Gold rush conference room, the garden and the pool are very elegant. There is plenty of benches and quiet areas to relax. There is also a tennis court. The breakfast was very good, the service was ok. I like how it is also very centrally located in Death Valley. The wifi is very weak. Overall, the place is definitely special and worth a visit. I just wish it was priced more affordable for everyone to enjoy.

UPDATED REVIEW - After writing the review below (one star), the resort reached out to us and refunded additional amounts for our stay; therefore, I am adjusting our review (three star) accordingly, given their proactive follow-up. While our stay had significant issues, I believe the resort is in a great location and their facilities are very nice otherwise. It was also very positive that they reached out after the fact to rectify this issue. I would stay here again. ORIGINAL REVIEW - We chose to stay at this resort because it was a "four-diamond" resort with luxury accommodations. It is very expensive, and thus we had very high expectations. Unfortunately, there was an issue with their plumbing that caused the water to be off (within the entire resort) during our two-night stay... in the middle of a desert. Thus, no showers, no toilets, no drinking water, no on-site restaurant... nothing. We basically had two very expensive rooms for our family of six with beds to sleep in... but no running water. We were offered bottled water to drink and were told that porta-potties would be available later in the day. Porta-potties never arrived, so we were given extra bottled water to manually rinse our own "poo" down the toilets. For meals, we needed to drive to the next town roughly 30 minutes away. When we left the resort, they offered 25% off of one of our nights for the "inconvenience." After some haggling, we received 50% off of one night, but paid in full for the other night. We understand that accidents happen, but the amount of money that we paid for this luxury experience was ridiculous. The cheapest motels at least have running water. Hopefully other guests never have to experience this!

Vegan Friendly! Amazing destination and experience. The team at the Inn: Tamara, Luis, Buchanan, Zach, Gary, and the whole squad were all extremely accommodating and true professionals. Our stay was very special from start to finish. What a wonderful place. It must have been difficult for the Oasis Inn team to adjust to the guests waking around not wearing masks during COVID-19 the day after POTUS tested positive. We wore masks the entire time unless jumping in the pool. Many high risk individuals seemed to care the least. We received long looks for wearing masks as if it wasn't CDC guidance and as if they weren't to protect others. Restaurant patio seating and take-out was great for physical distancing. We chose to not dine indoors. Suggestions to vegan guests would be go for the menu options first and then respectfully ask for a Chef's choice, sans meat/dairy/eggs. Suggestions to The Inn and Xanterra would be to add 'Vegan = VG' to the menu in addition to the vegetarian = v you have already. Vegan options are high margin for you and are refreshing on the Death Valley heat! Salad rolls, falafel hummus wrap, and a vegan soba entree are all within the menu ingredients and achievable! Breakfast options: Fresh Fruit (so nice in the desert although very expensive) Avocado toast English muffin w/ side of avocado for homemade avotoast Breakfast potatoes Lunch: black bean burger (they are still working on perfecting the density of the burger, but blessed to have that option) Mixed salad with balsamic Dinner: Tuna (hold the tuna), soba, and edamame starter. Capresee sals sub mozzarella w/ avo spinach salad w/o cheese Vegan paella Chef Vegan freestyle #1 (sauté asparagus with spinach over farro) Chef Vegan freestyle #2 (veggie pasta) Dessert in the Desert: Vegan carrot cake (sooooo good) PS, at the pool, a group of 3 women from the casitas or what we called the 'duplex casitos' brought in a cooler of food and booze in to the pool area which they ate in the shallow end of the pool. Gross. Salami and cheese with their glass bottle of wine. A business is struggling to open this week after laying off ~85% of the staff and what a slap in the face to the Pool Cafe and signs on the gates that say no outside food or drink. These women also loudly complained about other personal issues all afternoon in the pool which was broadcasted to all since sound carries over water and stone. They spoke in the tone of looking down their noses at people all day and how one personally believed that their daughter should get into UCSB, however much the admissions department firmly disagreed... Very inconsiderate of others and a walking double standard. Similar performance at dinner outside of the restaurant area on a patio. zero shame.

The price was astoundingly high. The amenities were few and basically non-existent due to no one being at their station. I don't know if it is a worker shortage or job security (because what else are you going to do; where else are you going to go?). Could not get ahold of servers or workers. Left messages and received no response. Poor service and amenities for very high prices. Edit: To be clear: The servers and workers were working very hard. However it seems to be a management/staffing issue as they were never available.

The hotel uses reservations at off site bookers. Hard to avoid. they charged me but did not pay the hotel. Hotel should not be using these. They charged me over $660 for booking fees for just two days. They did not pay the hotel so they is a danger of double paying. Don't use this hotel.

Had a great time exploring Death Valley and being in the heart of it all! Food was absolutely delicious and couldn't believe everything that was available. Best time to visit is late January, weather was amazing and all the trails were nearly empty. Perfect for picture taking.

This is an expensive place! But it offers great service, air conditioning and nice views. We had a lovely porch with Mountain View. Bright pink flowers everywhere and a colorful Mexican casita theme. It's a little tired on the interior hallways and the tortuous multi-level layout could be a challenge for anyone who has mobility issues. Still a great place to stay.

They offer valet parking or self parking. I don't think valet parking is worth it unless you are or are with elderly/disabled folks and/or have a ton of luggage. The parking lot is not a far walk from the hotel - just up a small uphill driveway. There's also an elevator. The building itself is old, but classy, with a Spanish style to it. Reception was courteous and informative; however our room was not ready just yet at 4pm (check in time). Several folks seemed to have the same issue, so we all just retired onto the small terrace to enjoy a drink and the beautiful almost panoramic view of the valley and the snowy Panamint mountains. The bartender was nice; however the terrace furniture could be updated. Heat lamps would also be a nice touch. It became too cold, so we moved back indoors to finish our drinks and watch the sunset. Our room was not located in the main building, but on the "terrace level" for lack of a better word. It's a horseshoe shaped group of rooms that have their own terrace overlooking the pool area with another great view of the valley and mountains. The floor tiles on the terrace are loose. They should also provide heat lamps and fire pits there. The room itself is a good size, with higher ceilings. There is a fireplace, but no wood, so we didn't bother with it. The bed and pillows were comfortable. There are night lights built into the headboard. The bathroom was pretty nice with an old-fashioned tile floor. The shower toiletries were in refillable bottles on the shower wall. The hairdryer was old and should be replaced. One hand towel had a stain on it, and the bathrobes looked a little dingy. FYI - the two bottles of water are complimentary. Overall a decent stay. The grounds are pretty, if not a little over the top, such as creating an oasis in the middle of the desert. However, I still don't think the value is there. It was $500+ for a king room, with the almost $30 resort fee. This includes free parking and wifi. No free breakfast. There is coffee and tea offered in the bar area off of the lobby.

It is 5 star prices and a beautiful 5 star setting but staying here is a distinctly 2 or 3 star experience. Tiny things: -- slowly draining bathroom sink -- damaged reading lamp leaning at strange angle -- no corkscrew or bottle opener in room and they reportedly charge a corkage fee for opening -- only two EV spots with slow (6 kw) charging ports, so coming here with an EV can be a stressful experience -- no housekeeping during Covid doesn't mean that they can't bring us new towels each day or give us an external garbage can so they remove food waste -- ordered covid-safe meal to eat in room, but they gave it to me without cutlery or napkins -- chicken was overcooked but the jambalaya was nice -- two tennis courts but only one with a net -- In the $600 per night price range (casita), they could offer a smart TV so you can watch Netflix or Amazon Prime, but instead you get an old-fashioned cable TV. This is what happens when the National Park Service contracts concessions in a park to a single provider. Without competition, quality suffers and prices rise.

We have been coming to the Inn for years. Since Xanterra took it over the prices have skyrocketed and the service and amenities have declined! We were there for three nights and the staffing of the hotel was at a minimum. There is no room service, although the guest services welcome sheet says there is; the pages are simply missing from the amenities book in the rooms. When we called the front desk they said it is unavailable. We stayed in two adjoining casitas' and paid over $1,000 per night. We tried to order a dirty martini at the bar, but they had no olives. We asked for a pina colada and they couldn't accommodate us with one either. We ordered a vodka tonic and it tasted like mud so we sent it back. Only to glean later that the bar dispenser was broken and the box of tonic was empty so we were probably served mud. No water or coffee is served in the lobby at any time. The restaurant is only open for a few hours for breakfast lunch and dinner, if you are hungry at off times then you have to drive to the Ranch. The food was SUB-PAR, $71 for a steak that looked like a $6 piece of London broil and tasted like one too! The pool bar/cafe was not open during our stay. There are no gift shops or snack shops at the Inn. Only at the Ranch a half-mile away. The grounds are beautiful. Bring your own food and booze!

We splurged on a casita, which was a mixed bag. The good: the suite was roomy enough, the bed and pillows were comfortable, the bathroom was roomy, the sofa and chairs were mostly comfortable, the outside table and chairs were good and the decor was nice. The bad: the golf carts you need to get to and from your car and the hotel are a hassle, the dual swing open doors in the closet block the bedroom door (and vice versa), the a/c system is difficult to adjust so it doesn't blow ice cold air on you and the extra a/c unit stuck in the living room window and sealed with aluminum duct tape is an eyesore and combines to make three separate a/c control systems. The overhead fans have one speed in the living room (high) unless you are 8 feet tall to reach the pull-cord, and controlled by a three way switch so you may have to push the switch down to turn it on. There are multiple light and fan switches with no labels, rhyme or reason. The golf carts are the worst, since you must travel across a poorly maintained rutted and dusty path to go anywhere (parking/lobby/restaurant/maybe pool). To leave your unit, you must back down a narrow, curved path. In the dark it is a real challenge. Where to park the cart once you get to the parking lot is a mystery, so they are randomly parked all over. The amazing thing is that the casitas were just built after the flood 5 years ago and they could have designed it properly . The golf cart thing can be fixed by grading the main path and adding compacted crushed granite (and then maintaining it!) and widening and/or flattening the curved and hilly final path to the units. If I were their insurance company I would raise their rates!

This was our second time staying at the Oasis. We came in for the half marathon. I would say, the accommodations are very comfortable and nice. There's lots to see just walking around the property. The pool is amazing. Comfortable beds and rooms. Overall, I would say that though it's a good place to stay, there were some things lacking that you'd expect when you pay so much to stay. We were there for a two night stay and there was a lack of prompt room cleaning services with no toiletries and coffee and tea being replaced. Our room was definitely small for the price. Tip: there is shuttle service that takes you from the Ranch to the Oasis

Let me start by saying I have NEVER given a bad review. Ever. And especially during COVID times, it's not something I WANT to do, but when you are treated as badly as we were at the Inn, it's a must. If I could give zero stars, I would. Two of my girlfriends and I decided to do a three-day backpacking trip in Death Valley. We booked a night at the Inn as a reward to ourselves to relax after our trip. When we arrived, we were dirty and rugged, obviously, because we just got done backpacking. The SECOND we stepped out of the car near valet, the valet service attendant ran over to us and told us we must be in the wrong place, that we must have a reservation at The Ranch, their cheaper, more run-down sister hotel down the street. We assured him that our reservation was for the Inn. He didn't believe us. He was BLATANTLY MEAN and rude to us. He looked at us with absolute disgust. We dismissed him and went upstairs to reception to check in. Once upstairs at reception, the slightly kinder yet also rude reception staff told us the valet attendant could take our bags to our room. We went down to our car and grabbed a bell cart and started putting our bags on the cart. The valet attendant appeared and loudly and rudely told us we needed to put the cart back when we were done. We informed him that reception told us that valet would take our bags to our room. We honestly would have done it ourselves but the parking lot is down several staircases from the hotel rooms and we could barely move from all our strenuous hiking the previous three days. The asshole then begrudgingly took our backpacks to our room, only to dump them outside the door instead of taking them in. We decided he must have something going on in his life, and he was taking it out on us, so we decided to give the Inn the benefit of the doubt. We had bought beer at the general store after the hike. We called reception to see if we could get a bottle opener brought up because there wasn't one in the room. They told us we could call the restaurant and that we would have to pay a corking fee. We felt that was also rude and terrible service. Yet, we STILL tried to brush it off. We had made dinner reservations for 5:00 for the restaurant at the Inn. We decided to go down early for happy hour at the lounge, where we were greeted by an extremely friendly and awesome bartender who was absolutely wonderful. The drinks and appetizers were good. Service was excellent at the lounge. We then went to dinner. The service was great. The waitress was lovely and kind. The food, however, was DISGUSTING. My friend and I ordered the mahi mahi and our other friend ordered the filet mignon and we could barely eat any. It was so gross. We ordered carrot cake hoping it would redeem the dinner but was even worse. And it cost us $300. Do yourself a favor and stay at the ranch. WAY better service and food. (We stayed at the ranch our night before the backpacking trip).

The rooms were nice but the Covid people who work there take it a little too far with not wanting you to enter the bar area without a mask when nobody is there in the space. It just shocks me how people are afraid of their own shadow

I stayed in a casita which is 700+ a night BUT..... I adjusted the cost in my mind as it is a national park after all. The casita was great! The reason I am giving it 1 star is the dinning was atrocious. The inn claims to be a multi star resort with multi star fine dining. The dining is equivalent to let's say dorm food. I don't know what is going on in this kitchen. There is a small fixed dinner menu which has seemed to be in place for a while. Why is the Israelis couscous mushy and unseasoned? Why does chicken seem 2 day's old! Why is the Caesar salad lettuce wilted? Don't get me started on the salmon which has got to be the easiest go to item for large crowds. Why can't they make a decent pesto pasta meal which I can whip up on 30 minutes at home for a large crowd. I just don't get it. Minimally, why can't they make a decent wedding buffet dinner nightly but present individually? We spent over $100 on just food at dinner which at home would cost 10 bucks. We went 1/19/22. We are still talking about how bad it was after a few days. Maybe they are short in the kitchen but still a reasonable college student can make better. So...yes, splurge on the casita! There is a small frig and micro wave in the room. Bring a cooler with wine, charcuterie board, and pre-made meals you can microwave. Or even better, bring a small toaster oven which would be perfect. There is small private patio with table and seating for 6. Outlet outside too.

We are a group of friends, repeat customers to the Inn at the Oasis (formerly known as the Inn at Furnace Creek), and all three of us have decided we'll not return in the future. We booked 4 nights. We found the gardens beautiful as always, the pool inviting, and our room in good condition---with one critical exception: The toilet did not adequately flush. During our 4-night stay, we called twice to have maintenance staff attempt to make it work effectively. Both men said it was not an uncommon problem which they attempted to remedy by allowing more water in the tank. The toilet was low-flow (per state mandate) and the pipes were not clogged, but we were reduced to throwing down more water with a water kettle that we brought with us, putting the TP in a waste basket, and trekking to the lobby (a 5-min. walk away) to use the more reliable toilets there. Upon check out, we (again) alerted the front desk to the problem. We were told, "That's news to me." When I said that for $700/night we should at least have effective plumbing, and deserved some form of compensation for not getting it, he said, "I can't help you with that." Once home in San Francisco, I phoned one of the day managers at the Inn, who told me that they "are aware of the problem" and that it's brought up at their meetings. She added that we were at the Inn during peak season, which strained the 1920's era plumbing. I now regret not responding, "If you are using inadequate 1920's era plumbing, you shouldn't be charging 2022 prices." I also contacted the parent company, Xanterra, and got no response to the comments I had posted on their website. This treatment by the front desk at the Inn (formerly the Inn at Furnace Creek) its local management, and Xanterra is far below what should be the standards of a high-end accommodation, whether in a national park or not.