The Inn at Penn, a Hilton Hotel
Hotel · University City ·

The Inn at Penn, a Hilton Hotel

Hotel · University City ·

Chic decor, smart TVs, Wi-Fi, minfridges, coffeemakers, suites

The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by Photo courtesy of The Inn at Penn, A Hilton Hotel
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null
The Inn at Penn, a Hilton Hotel by null

Information

3600 Sansom St, Philadelphia, PA 19104 Get directions

$$$

Information

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3600 Sansom St, Philadelphia, PA 19104 Get directions

+1 215 222 0200
hilton.com
@theinnatpenn
𝕏
@hiltonhotels

$$$

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Last updated

Nov 26, 2025

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@afar
25,132 Postcards · 3,700 Cities

"Set across from the University of Pennsylvania, the Inn at Penn holds its own against the new Center City crop and is one of the most technologically advanced hotels in Hilton’s portfolio. Built in 1999,the hotel was renovated top-to-bottom in 2011, solidifying a stuffy-enough Ivy League air. Above anefficient wood-paneled check-in, adouble-fireplace library lined with classic tomes creates a sophisticated lobby-cum-cocktail lounge. A Frank Lloyd Wright–inspired aesthetic is pervasive with geometric lamps, wood-paneled walls, Craftsman wood furnishings, and the hotel’s riff on the architect’s iconic font on all signage. The Inn is teched out with free, fast Wi-Fi; TeleAdapt MediaHubs connecting phones, tablets, or computers directly to high-def TVs; and iPads accessing hotel services and information in multiple languages. The Inn’s environmental stance is also impressive: fabrics, wall coverings, and bathroom tile are made from recycled materials; energy-efficient lighting, heating, and cooling is state-of-the-art, and WaterSense showerheads ensure no water is wasted. The 245 guestrooms and suites are classy, efficient, and relatively spacious, though it’s worth upgrading to a suite for a separate sitting area. Gold, leather, and wood hues are complimented by pops of red and orange with large work desks. Thanks to the 2001 renovation, the bathrooms arebig, have glass-encased showers, and are stocked with Crabtree & Evelyn amenities."

The Best Hotels in Philadelphia
Photo courtesy of The Inn at Penn, A Hilton Hotel
The Inn at Penn, a Hilton Hotel
@eater
390,870 Postcards · 10,986 Cities

A Market Named Market Is Opening in the Italian Market | Eater Philly

"Taking over the former Pennespace at Hilton’s Inn at Penn, Louie-Louie from Marty and Sydney Grims will be a European-style bistro with seating for about 200 indoor and outdoor." - Rachel Vigoda

https://philly.eater.com/2017/10/18/16496276/philadelphia-restaurants-opening-soon-fall
The Inn at Penn, a Hilton Hotel

Ali R.

Google
I recently stayed at The Inn at Penn and overall had a wonderful experience. The hotel is elegant, comfortable, and ideally located, making it a great choice for both leisure and business travel. The rooms were clean, well-appointed, and provided a restful atmosphere. Amenities were thoughtfully provided, adding to the convenience of the stay. I would give the property a 5-star rating for its quality and overall experience. However, I’m rating it 4 stars because of one aspect, the reception. While most of the staff were courteous and helpful, my interaction with one of the reception ladies was disappointing, as her behavior fell short of the warm hospitality I otherwise experienced. That aside, the hotel truly offers excellent service and comfort. I would gladly recommend it and look forward to staying again.

Jaclyn T.

Google
I have never experienced such exceptional customer service as I did with Angela Joseph. Not only did she help me, she did it with such compassion. I am a patient a Penn and my family is staying here to be close to me. Because of the service I received, my family and I will be loyal to Hilton for every stay we need. Thank you, Angela! I will never forget your kindness.

Doug B.

Google
Nice hotel! Lady at check in was friendly, calm, and efficient Room shower also had a hand shower and nice amenities. Breakfast (buffet) great, though no whole milk offered for cereal Staff friendly, location great for UPenn. I would rebook here in the future.

Rosalynn M

Google
The common areas had good character and there were some nice touches like flavor-infused water in the lobby. The room was spacious and clean however some details detracted from the overall experience: 1) The shower knob was loose and it was really difficult to get the water temperature right. 2) The knob to the entrance door was either too loose or sticky so it was really difficult to open or impossible to open. Even though it was fixed, the fix was temporary as it became loose again on my last night. 3) There wasn't a good place for clean towels. The small hamper they were placed on top of got in the way of the sink. 4) The curtains had a very visible stain. 5) There were rust spots and messy caulking around the shower. These experiences could have been just my room and I didn't spend much time there do it was comfortable enough.

Kayla W.

Google
Absolute rudest front desk staff I have ever encountered. I promise I’m not a Karen and I never leave bad reviews, it’s just not in my nature but the treatment I received at the hotel ruined my entire vibe of my trip and I was very upset. There was multiple people at the front desk that were dismissive and acted like you were bothering them for simply checking in or having a quick question. I was frankly just sad because of it all and I hope they were just having a bad couples days and it’s not how they treat guests all the time.

Jemma A.

Google
The hotel could’ve been better but, it misses the mark in many respects. The room was a decent size but room view was of steam pipes of the hotel. For this hotel class, I was disappointed in the view. We closed the blinds the entire time. I was tempted to move, but since we were staying for one night for a tour of Penn, we decided to stay. The food was good, but the service was not that great.

A C

Google
Review mostly reflects price point. For cost of room it fell very short of expectations. Particularly the small beds and bathroom which is falling apart. My colleague stayed at Marriot downtown and had much better/cleaner room.

Trip.com M.

Google
A very cozy place right in the UPenn campus with spacious rooms. Everything was just fine. Maybe the wake up knock at 9:30 am on the checkout day attempting to ensure that we do not oversleep and indeed leave the room by 11 am was not necessary.
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W W.

Yelp
Good: Generally clean. Right in middle of UPenn. Compared to other hotels, however, it is better. Needs Improvement: 1. Front desk staff lacked friendliness. 2. Front desk and valet parking need to communicate better. 3. Desk lamp on-off switch did not work properly. 4. Bed linen was not laundered well.

Christal E.

Yelp
We recently stayed there two nights. This location is reasonably near 30th street Amtrak station fir us to walk there Beautiful property, lovely clean rooms, and professional staff We ate breakfast there both mornings finding a nice selection of foods and eggs to order. Will stay there again.
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Rebecca S.

Yelp
Great hotel great location if you are visiting Penn. breakfast was especially excellent!
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Linda K.

Yelp
I was assigned to stay at this hotel for a convention I was attending in Philly. The hotel was beautiful and clean with lots of space for informal gatherings with my colleagues. The area around was in the heart of the University of Pennsylvania--duh-The Inn AT Penn. I felt safe walking around in the evenings even by myself and saw very few sketchy types. The staff were very attentive and friendly, always greeting us as we came in and out of the building. The room was spacious and mostly well appointed. My only complaint and my reason for only 4 stars was--no microwave. I don't know what it is about higher end hotels, but they are absolutely allergic to putting a microwave in the room even when there is a refrigerator for guest use! Do well-to-do people not eat leftovers? Is it just me who eats them? Does it show my blue collar/middle class roots or something? Ok, off my soap box. Bed was super comfortable and the shower had good water pressure and was easy to use. Room service came daily which a lot of hotels aren't doing anymore. Yeah for rich folk wanting someone to clean up their messes. Lastly, this hotel is a distance away from all the tourist stuff in Philly. So unless you really, really like walking or biking or enjoy the fun and fumes of public transportation, this is not the place to stay if you plan to do a lot historic sightseeing.
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Arthur K.

Yelp
Very very good Food especially good Drinks good Service good Ambient atmosphere good Great service
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Susan B.

Yelp
Great hotel! We didn't hear a thing once we were in our room! Just the way we like it. They have a nice restaurant in the hotel as well. There was daily room service. The room had plenty of room. The bathroom had good counter space for my daily makeup routine. The manager on duty reached out after a day to check how our stay was going. Truly a first class operation! Would stay again.
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Hit D.

Yelp
I was expecting more out of this property since it is part of Penn University. Staff was not at all friendly plus the rooms had issues like shower leaking and the temperature control not working properly. Hilton needs some work on this property. I was here for a Wharton event and even the meals for the event lacked flavor.

Rhoda M.

Yelp
My room was run down and tired, but the common space is inviting and the staff is welcoming.
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Liz B.

Yelp
Our daughter attends Penn and this is a very convenient hotel. We found the room very comfortable, nice Crabtree and Evelyn toiletries. Connected to the Penn Bookstore. Many reasonable food options locally including a Starbucks (in the bookstore and on Walnut), Dunkin, Panera, Sweetgreen, several pizza and Asian places, the White Dog... Parking on site is easy but a bit expensive at $45 overnight - there's a few places that are cheaper a short walk away. Staff was very friendly. The prices are always very expensive during alumni weekend, parents' weekend and move in.
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Eddie R.

Yelp
Had a last minute change of plan and needed a hotel. Being a Hilton Honors person, of course a gravitate towards Hilton products. This hotel sounded interesting and it didn't disappoint. In a quiet part of town, I think.( I didn't hear anything the entire day). The front desk was very accommodating and friendly. Parking was valet only but I did get my own car and park it when I returned from dinner. The room that I got was huge. Nice amenities. Comfy bed. 70+ rooms per floor. The entire staff was friendly and ready to help. Breakfast was a bit pricy but they give you a discount at check out. So that's good. The hotel was very clean. Social distancing is in effect again, so there's that. Come on people. Vaccinate, stop the hate. I think you will like a stay here. High class hotel that makes you feel good. I recommend.
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Philly Dawg ..

Yelp
Great location for trip to visit Penn Hospital. Room was very clean and odor free. Bed were OK and pillows were comfortable.
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Tina A.

Yelp
My room wasn't up to par, so immediately Michael came up to escort me to a new room. It was extremely nice & comfortable. Ad soon as Rosalie found out I was promised a .icrowave, she sent one right up. The restaurants in the hotel might have been a little pricey but you get what you pay for and the food & waitresses were excellent. The hotel staff from valets to front desk to maids all were very attentive and competent. Can't wait to go again!

Michelle F.

Yelp
Started out great, lovely valet , bellhop and front desk staff. Unfortunately our room on the third foot is above the ballroom and the noise is unbelievable. I called the front desk, they said they'd tell them to turn it down, nothing happened. I spoke to the manager and he reassured me the DJ would turn it down. The floor is vibrating. I called a second time and they said, they told the DJ. Finally I went down to the front desk and they said it'll be over soon. No apologies....
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Cheryl D.

Yelp
I have stayed at several Hilton properties, and I am not impressed at all with this property. We had to call the front desk as soon as we arrived because the sheet had hairs on it and the duvet had a stain... hopefully, it was make - up. Called for clean linens. The next evening called about the upgrade I requested, and they wouldn't honor the upgrade rate I was quoted when reserving the room they gave me a much higher rate. When I complained about the bathroom and showed my pictures, the front desk just looked at me like I was crazy and just said sorry. So I checked out early and told them that this should not be a Hilton property because it definitely isn't up to the Hilton standards, and yes, I spent over $1,000 on a room here. This is definitely not home away from home like what I normally experience traveling with my athlete for his around the US competitions. I don't have mold in my bathrooms or dust around the headboards or dresser areas of my home. I also know that the mattresses need to be bigger than the frame because we all have bruises from hitting our knees on the wood frames. Worse stay ever. Someone's child egged the hotel doors while we were there. Ugh! The doormen were great, and room service was good. The first night, I had to complain about my food, which they brought me fresh fries cooked crispy nit soggy like the first order. Our food came correct for the remainder of our stay. I'

Kathrin S.

Yelp
Extremely unpleasant stay at the inn at Penn. Greeted by an old foul food smell, there were loud noises of partying people all night. On top of that loud banging noises. Not worse the money, there are definitely better hotels around.
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Pearl B.

Yelp
Great location especially for conference. The staff are extremely helpful , polite and nice . Unfortunately upon my arrival there laundry machine was not working so the rooms were not available ,we were rerouted to a complimentary night at the Sheraton a few blocks away this was disappointing. Even more disappointing was that we ( I ) included were not notified ahead of time to make other plans or be advised to head over to the Sheraton that a room awaited for us ( me) . Instead we came to the hotel and after waiting in line according to your arrival , then provided a paper to take to the Sheraton and check in again there . ( waist of time ) . although the manager was nice and sincerely apologize for the change . I hope they were able to plan to have a back up mechanic , cleaning service or sheet purchase for future to avoid this incident. I enjoyed the rest of my stay .
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Becky D.

Yelp
We opted to stay here this past weekend to attend a flyers game. Luckily they offer valet, because I don't know if there was another option. The valet guys were SO nice and very accommodating. The front desk was also nice and able to guide us through the hotel. It's a beautiful hotel with lots of charm and it's well kept. The room was awesome! It was very clean and inviting. Whoever set the temperature to 62 almost killed me but it warmed up in no time. It's in a great location. Overall, highly recommend.
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Peter N.

Yelp
Got a good rate ($160) through Hotels Tonight so I could help my daughter pack up her dorm room, given that the semester was cancelled over Covid-19. Unfortunately, the room smelled like cigarette smoke and the walls were so thin it was as if I was sharing the room with our neighbors. Louie Louie restaurant is solid. Bar is decent but closed pretty early. Living room area is relaxing. Location is the best part -- certainly the most centrally locates place to stay on campus.
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Lauren K.

Yelp
This posh little gem is tucked into UPENN's campus. It's reminiscent of the days of the Rockfellers and Vanderbilt's with a posh library and bar lounge. The rooms are large and comfortable. My bed was perfect. The A/C was a tad noisy but worked well on a sticky and humid September night.
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Simon W.

Yelp
Old School Charm. The service of the staff; front desk, bellhop, restaurant and valet are all very professional. It's been a while since I've had a bellhop help me with loading and unloading or valet even at midnight. The decor of the hotel was well kept and beautiful preserved. The continental breakfast in the morning was plenty and really good for once. The pastries including the croissants and scones were quite tasty. There was an cook to order omelet station with all the fixings, mini glasses of fresh smoothies, different varieties of fresh and packaged yogurt, fresh cut fruit like watermelon and grapefruit. I could go on but you get the picture, there's much variety for your morning routine. Elsewhere at the hotel, the room footprint is a bit smaller but the rooms do seem updated. There are nice amenities in the bathroom and a cozy robe in the closet. There is a mini fridge in the room but it barely fits anymore than bottled water and sodas. There is no parking lot and valet is a bit costly. There is daily metered parking nearby starting at 8am even on weekends.

Grace D.

Yelp
Great location ,rooms are big .Good buffet breakfast .Hotel is in walking distance of many restaurants .
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J J.

Yelp
Again fantastic service! We were greeted right away and the rooms were clean, comfortable. Will defiantly be back when I'm in the area.
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L L.

Yelp
This is an unusual Hilton property with the "academic" feel. I like the atmosphere - with the Walnut street entrance less than 10 mins walk away from Wharton. It is very convenience to every part of U Penn. The staff here were professional and house keeping impeccable. The bed was comfortable and the room was clean. I enjoyed their "study" near the lobby - have a traditional "club" feels. There was a closet full of U Penn artifacts at the lobby of Chestnut Street entrance (see my picture) - it was interesting to me. I studied it closely while waiting for valet to bring my car from the parking lot. The parking was $45 a night and it takes a while for the valet to get the car out. Plan ahead. I would actually recommend using the public transportation or Uber instead of keeping a car here.
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Howard H.

Yelp
The Inn is the best place to stay near Penn. The rooms are nice, not amazing. The breakfast at the University Club Room is very good. The best I've seen in memory at a hotel. The location is on the Penn Campus. It's an easy walk to any location such as the hospital (HUP). It's busy, so reserve ahead.
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Gabe O.

Yelp
One of my favorite Hilton properties in PHL. Located steps away from University of Pennsylvania, with in walking distance to shops and restaurants. The staff was so accommodating and pleasant to assist me and my party. Rooms were spacious and very cozy. Plenty of seating, music playing upon arrival, and a robe and chocolate awaiting for you. The only downfall was valet parking, no option to self park.
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Randy B.

Yelp
I stayed at this hotel this week, and it was a wow. Yes, it's a Hilton and larger than it sounds, but it has a rich, boutiquey feel. It's both classic, and modern. The location is right next to Penn on the side of the Annenberg Center for Performing Arts. Well, it was $379/night. Ouch. The room was luxurious, well-furnished, thoughtful. I don't think they are all like this, but great to know it's available, my room was HEPA filtered...and I slept like a baby in the cushy bed with pillows. The breakfast is a standout, and rivaled some of the finest hotels I've ever been to (Four Seasons-like). The cold and hot buffets had many many unique items with tons of choices. I could've gone crazy if I allowed more time and didn't have a late dinner. It was totally delicious. #WonderfulHiltonHotel

Stephen G.

Yelp
Generally happy with our stay at this well-organized professional hotel. One item I found disappointing. In a walkable neighborhood right by the Penn campus, the valets chose to park a jumbo pickup truck in an illegal spot in front of the hotel. It stayed there the entire time, blocking the curb cut. No way to maneuver a wheelchair or baby carriage across the street safely as a result. It also blocked drivers' view of pedestrians crossing. Unsafe, illegal, and disrespectful. Perhaps just bite the bullet and advise that valet parking is not available for vehicles not of appropriate size.
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Sara M.

Yelp
This is one fine hotel in University City. I would have taken photos for you but I forgot. Please note they have valet parking only which is $47 a night. I did not realize this so I'm a little perturbed but I also know it's not really cheaper anywhere else or as convenient. I'm paying for the convenience. The room is super stylish large and spacious full of nice amenities. Very clean. I don't like how they did the bathroom door which is like a sliding Asian themed door. Its not very private, see my photo, but I'll get over it. Also the bathroom has this little keypad to control the lights, pretty nifty, see my photo of that too. And each room comes with a iPad to look up stuff, to order room service through, to surf the web and go on social media. That is the most technologically advanced thing I've ever seen in hotel room. So cool. I'm here for a few days I'll update if I see anything really nifty.
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Rachel V.

Yelp
This was a wonderful hotel! There was construction during the time of our visit, but the staff did not sacrifice hospitality! There was water and warm apple cider in the "lobby" and always a smiling face. We were hoping feted free breakfast coupons and went there daily. The room itself was beautiful- expansive room, robes to use during our stay, and great room service. Hope to stay there again- it was a fantastic time!
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Nikki S.

Yelp
Hands down the best Hilton property we have visited around the world. The renovations have been executed very well, yet the most important and Intricate details have remained the same. I could have sat and read every book in the Living Room. The staff is incredibly polite, professional and caring. The hotel is within walking distance from a couple of convenience stores and restaurants. Overall great experience! I will be back!

P R.

Yelp
$5000 pending erroneous charge (I understand it's pending)! I call, rude lady gives me to manager, who was ruder. Talked over me. "Nothing we can do, no one in acct in on Sunday , I have to have my cc co call them and WRITE A LETTER"!!!!!! Can't make this up! Called today too, apparently unless you're booking a room no one at all of Hilton can help on President's day. Not to mention the room reeked of smoke and we were told it wasn't ready, 2 seconds later it was, so maybe they decided to put us in the stinky one right next to the elevator. I'm a gold member and Amex platinum and nicely requested an early check in earlier in the week and at 3pm it was still an issue. The hotel itself was dirty and had a lot of garbage on the floors. Only positive, the valet parking gentlemen were friendly and polite (the only ones).
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Neal E.

Yelp
A nice hotel with a bit of old world vibe. I stayed here overnight for one night earlier this week during a customer visit. The rooms are comfy and well appointed. My only gripe is the pillows were not as substantial as I would like - meaning you have to stack a few of them to get any support. The desk in the room had two levels - one of which was about the right height to achieve the right ergonomics for typing away on your laptop. The room even had a High Def flat screen TV - BUT the channels were NOT HD - so the picture did not look as good as it might. One of my favorite parts of the hotel was a "Library," basically a common sitting room with comfy chairs and couches where you can sit quietly and read, or work on your laptop, complete with a fireplace. The concierge/bell staff was helpful when I needed to grab a cab for an emergency trip to get a replacement power adapter for my laptop (mine had just gone on the fritz). I would stay here again!
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Emily C.

Yelp
Wonderful hotel in University City. The room is beautiful with modern amenities and high tech features. It's a frigidly cold Valentines weekend so when we arrived, we were very content to hang out in our lovely,cozy room and get delivery from a fantastic Japanese place close by- Ochatto. We ordered dessert from room service and it was delicious- coconut tiramisu and chocolate fondant cake. The hotel is nicely maintained (however the main hotel foyer could use some air freshener and a good carpet cleaning). There is overnight parking in a deck that's about a three minute walk away. Expect to pay $30/ day or take your chances finding street parking. There are plenty of fine restaurants and bars in the area if you want to go out. But once we got to our room, we sure didn't want to leave. We are having a lazy morning lounging in the room then heading to Penn's Anthropology museum. Fantastic Valentine's Day date! I definitely would give five stars with two improvements, a better smelling lobby and a five-stars worth comfortable bed.
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Jill K.

Yelp
I stay at Hilton properties pretty much exclusively, and this Hilton in particular is really something special. Beautiful rooms, friendly staff, great room service, with a comfy and upscale vibe without being intimidating or stuffy. It's early May right now, which means it's allergy season here on the east coast. I booked a "Pure Air" room which has hypo-allergenic bedding, an air purifier in the room, and some other anti-allergy amenities... and it really does make a difference. I need my allergy meds during the day when I'm out and about, but in the evenings when I'm back at the hotel I'm totally fine. (Full disclosure: the only reason I booked this "Pure Air" room is because it was all they had available. It's possible the other rooms are also sniffle-free.) ProTip: The hotel is right within the University of Pennsylvania. For anyone hoping to sneak out a UPenn discount on a hotel room, don't bother. Apparently everyone tries to do this... so the only way to get a UPenn rate is to have someone at the University pay with University money, almost like an interdepartmental thing. I'm a contractor for UPenn, and I couldn't get a discount. Bummer. It's a spendy hotel, but you definitely get what you pay for.

Dana P.

Yelp
I booked a parking spot at this place since they offered it and I had an important meeting this day and I wanted to be in time. After I arrived the guy told me I have to leave since there is no parking available. I told him I booked it in advance and he didn't care. Worst place ever! Thanks to him I missed my meeting.
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Angie S.

Yelp
What a wonderful place. Perfect location. Wonderful places within walking distance and a great in-house bar with the spot-on gin options for a perfect martini. Customer services was excellent and attentive.
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Kyle H.

Yelp
The Inn at Penn served as a clean, quiet stay in University City. My room did not have the "green" docking function near the door, that turns on/off the electricity, but I really don't need that, as I never waste AC/Heat when I'm not in the room. The room did have an iPad, which was nice. I was able to contract a meeting room here and they only ask that you order a minimum in catering to cover the room. The breakfast and desserts were really good! The concierge was very helpful, and there's a bar in the Library for relaxing or one before you go to bed. The location isn't bad, as there are many good restaurants in UCity, and you're just steps away from the Green and Blue lines to take you into the city. Oh, and the keycards have nice fall scenes of Penn's campus, so I saved mine and made them into fridge magnets as a nice souvenir of my time at Penn.
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Sohini R.

Yelp
With spacious rooms and drinks by the fire, The Inn shines in its Christmas attire. Great location in Philly, Wonderful toiletries, and it would be silly To not mention the rooms have free wire-less. I've stayed at the Inn at Penn twice for work-related travel to the University. This is a spacious Hilton Hotel right in the midst of University City and a lovely walk to Center City. It's one of the nicest domestic Hilton properties I have stayed at!
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Kris L.

Yelp
PROS -Amazing location, tons of restaurants walkable as well as the Penn campus -VERY comfortable beds and pillows -Free wifi -Friendly front desk -Beautiful decor CONS -Despite it's reputation, this hotel had very poor service. Had staff knocking on my door while sleeping with the "Do Not Disturb" sign up -Took 2.5 hours to get a requested bathroom item Overall the comfort and convenience of this hotel was the most important to me so I will give it 4 stars...but if I ever return I will not be requesting any items from housekeeping for fear of being disturbed!
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Alan D.

Yelp
I am a Hilton Diamond member and spend about 100 nights per year at Hilton properties. About half of those stays are in Philadelphia at various Hilton properties both in University City and Center City. Currently staying at this property while in University City area on business. First, the good: The hotel is very nice. Public areas are beautiful and rooms are very nice. Bathrooms are particularly nice, with large walk-in showers. No real complaints about the facilities or maintenance. Staff members are typically very polite and helpful. Next, the not so good: Hotel is not as considerate of my Hilton loyalty as many of the other Hilton properties I stay at. * When arriving yesterday, I asked about an upgrade. Unless a property is fully booked, as a Diamond member I generally get an upgrade. I was told no upgrades were available. Later in the evening I learned from another staff member that they are "very slow" this week and were at 53% occupancy last night. And they could not provide me with an upgraded room? * One of my benefits with "status" at Hilton is that I get a free breakfast. At most Hilton properties, there are no limitations to this. At this property, my "free" breakfast is only a very limited continental breakfast. I have the option of "upgrading" to a full breakfast for $4. Really? I find that an incredibly cheap way to treat a loyal Hilton customer. I encourage this property to recognize loyal Hilton customers!
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Jennifer T.

Yelp
We stayed here while touring Penn and I don't think I have ever stayed at a hotel with better customer service in my life. After checking out, when we were headed to our tour, we left our bags with the valet to hold until we were ready to leave and he gave us water bottles and an umbrella to take with us on our tour. And the location can't be beat. You are right across the street from the campus. I would recommend this hotel to anyone touring Penn. Truly a 5 star experience.
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JT R.

Yelp
Nice hotel with friendly bellman and staff. Rooms were nice and clean as well. My only hiccup is when we got there late morning ( stopped in before our busy day of events) if we wanted our room that was ready prior to 4 PM we need to pay an additional fee which was annoying and I/we never heard of such a thing EVER at any other hotel. It doesn't sound very customer friendly saying...oh yes your room is ready but you cant check you in or you cant go to your room unless you pay an additional fee.....???? Really??
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Anne S.

Yelp
Rooms are nice sized. Pretty lobby and common areas. Had breakfast each morning and was attended to by a young man named Rashan. He was very attentive, friendly and took time to explain the breakfast choices by taking us to the breakfast buffet area. He made our stay there more pleasant and enjoyable. He was very professional.
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Hank C.

Yelp
The most expensive hotel on the campus, this is relatively new. Owned by the Hilton in conjunction with the University of Pennsylvania. They have wireless in every room, can give you a laptop to use, too, and are well-appointed with clean and crisp Ivy-League-like furnishings. Dark wood paneling on the walls and green/brown carpets, etc. Large conference rooms on the main floor (above the bookstore and the stores below), and the rooms are above that. There's a nice waiting room up front, too. A lot of the older alumni definitely stay here when they come. Very much on-campus so most of the people here are for the conferences on-campus or for graduation, etc. Staff is very responsive. They have valet parking in the back.
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George M.

Yelp
When visiting UPenn this is the place to stay. You can walk anywhere, they offer valet parking, the rooms are a comfortable size, updated and clean and the staff is excellent. The only downside is room service is only offered during the hours of the restaurant so night owls like yours truly must stock the fridge before the heading out on the town.

Suma A.

Yelp
This is one of the best hotels I have ever stayed at. I travel a lot for work, and I've decided Hiltons are the way to go! For this trip to Philly I was just bummed out and super stressed about work. But then I got to this awesome place, and well I'm not so cranky anymore. Here are some of my personal takeaways: - excellent customer service - I even got a text asking how my stay was going and if I needed anything - Fancy fancy place - each room has an iPad - you get 2 bathrobes... makes me regret not packing a face mask - larger hallways than the average hotel - a particularly very nice bathroom - Crabtree and Evelyn products! You guessed it - I'm taking them all home. (The hand cream too guys.) - A comfy desk to work on and a comfy bed to sleep on - step outside and you're literally walking distance from food places. Pod (the fancy $$$ sushi place) is just right next door, but there's more affordable options. There's also some stores as well. The only bad part is that you must do valet parking ($43). But it's like that in a lot of cities. Can't wait to go home tomorrow, but this place made it all bearable
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Marc K.

Yelp
Excellent find. Extremely clean. Spacious and extra wide hallways. Clean. We needed a bath mat brought to the room and they came right away (obviously it would've been great if the bath mat wasn't forgotten to begin with but recovery is everything). Room, at least this one, is slightly smaller than average but thoughtfully designed. Good coffee in the room. Gym is small but is clean and with loose weights. No pool. Great counter staff.
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Sam H.

Yelp
Our in town getaways have always been at the Logan however no rooms were available so we opted for the Inn At Penn instead. Our first impression was great! We entered on the Walnut street side to the bar and lounge and we appreciated the great decor and inviting vibe. The folks at the reception desk were really welcoming and got us checked in quickly. The room that we had was nicely appointed with a king bed, nice bathroom, huge TV and all the normal and expected things. We were blown away by the kind gesture of a bottle of sparkling wine and strawberries waiting for us in the room. I mentioned that it was our anniversary getaway prior to check in hopes of getting an upgraded room if one became available, however, because of a wedding and another Penn University event, they were booked up. It was a nice gesture all the same and small touches like that really made our stay all the more better. Needless to say, we will definitely visit the Inn At Penn for our next kid free overnight getaway.
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Mimi C.

Yelp
The location is great for convenient access to the University of Pennyslvania. I stayed here for my 20 year reunion and it was perfect. The room was nice and I had a beautiful view of campus. It is a pricier option than the other choices available nearby -- but worth it.