Matt C.
Yelp
So FIRST of all, this place isn't closed. I can't check in on Yelp, but I'm literally writing this from the Abbott room that I booked because there was NOTHING under $500 in AC when I just needed somewhere close to sleep for the night.
The Good:
- The staff here are super nice. Wendy, the Inn keeper, and Sarah, one of the servers, were so nice to us and accommodated our few simple requests.
- The rooms, while tiny, are 1) charming in an old, historical way, 2) clean and well maintained, 3) exactly as they are advertised. We never intended to use this as anything more than a place to spend the night after a night out in AC, so we weren't expecting anything more than what we got. They also had a tv, wifi, and both central and window unit air conditioning. (We also found, too late, that the room had a blow dryer, and iron as well.)
- Despite being an old, creaky building, and the rooms being so close together, I was pleasantly surprised that we didn't hear noise coming from the other guests.
- Muffins, juice, coffee, etc were available for gratis at all times.
Everything else:
- Good lord. The place was a disaster when we walked in; boxes, papers, supplies, books, receipts, flotsam, jetsam, etc. The old dining room was being used as spillover storage for all manner of shit. Unprofessional to say the ABSOLUTE least. Working employees were scarce, as they were outside near the dock, tending to the dining patrons.
- And that was after we were able to actually GET in; every door was locked, and the closed sign was out front. They were CLEARLY open, as the river dining area was jumping, and servers were running back and forth from the house. We finally found an open door, and a working employee, who then called the inn keeper. But, it's discouraging to see a place you're supposed to stay at, be locked up, with closed signs all over the place.
- I just praised the rooms, now I'm going to also rip them fairly as well. They ARE old, and TIIIIIIIINY. There is barely room to move in the room. They have a funny smell, and the AC situation was less than ideal. Despite there being both central and window units, the room got uncomfortably hot to sleep in. Either that, or the beds have mylar survival blankets or something. I woke up multiple times throughout the night, just too hot to stay asleep.
The Inn at Sugar Hill wasn't my first, second, third or 12th choice, but it wasn't a bad experience. The accommodations are staggeringly old and small, but they have been updated with a few modern amenities to make things comfortable enough.
I certainly wouldn't seek out the Inn at Sugar Hill for another stay, but this kind of establishment just isn't MY cup of tea. An older couple, or history buff, or low maintenance person might really appreciate the old world charm.