Acen H
Google
I visited the bar last night around 7 PM and took a seat at the bar. After waiting for about seven minutes without being acknowledged, the patron next to me suggested I wave someone down, which felt unnecessary since other customers were being served promptly. After eight minutes, I finally called out to Jameson for a drink, to which he responded curtly, asking me to wait. This lack of courtesy was evident to the patron beside me, who also noticed the disparity in service. When Jameson finally took my order, I received the wrong beer and had to wait again for a correction. It was disheartening to observe that both the patron next to me and I, being of different ethnic backgrounds, seemed to receive less attention than others. Whenever the patron attempted to flag Jameson down for assistance, he would walk past without acknowledging him. Even when the patron requested a shot for me, Jameson merely gestured for him to wait while continuing to walk away, failing to ask what I wanted. When he returned, he assumed my drink preferences without consulting me, leading to a situation where I had to remove unwanted salt and lime from my drink, despite my known allergy to lime. Frustrated by the service, we eventually turned to an Asian woman who was more attentive, and she took care of us for the remainder of the evening. After a nearly $100 tab, we felt no inclination to tip Jameson generously, as our positive experience was solely due to the woman who assisted us. Jameson’s service needs significant improvement.