The Knot Yokohama

The Knot is unique in a good way from any other hotel we’ve stayed at in Japan. The vibe is very chilled, from the music that welcomes you via the ground floor bar area through to the 2nd floor reception area. We found the staff welcoming, friendly and very competent. The coin operated laundry is clean and the washer/dryer machines are very inexpensive; so very convenient to have this facility in the hotel. Note the room and bathroom is small; however, we managed well with 2 suitcases and 3 bags. A pleasant surprise was having full sized coffee mugs (a small thing, but the oft supplied tiny mugs is annoying)! Thank to all at The Knot!

Bad points : 1. The welcome drink was not served and instead we were given a token to collect the drink from the 1st floor. 2. Throughout our stay the staff was very cold and often responded using a few words, no smiling. 3. We were asked to drop the room key at the front desk every time we went out, even if it was for a short time. This was very inconvenient. 4. The hotel claims the rooms are sound proof but we heard yawning, talking and laughing from other rooms. Good points: 1. Rooms were very clean. 2. Lots of Amenities.

Very nice staff!!! When the restaurant downstairs noticed i had a disability they were very Accommodating!!! Anyone who stays in Yokohama for whatever time they are there i 100 present recommend this hotel

Best location, just walking 5 mins to yokohama train station, 3 big malls; Vivre and aeon side by side the knot hotel, donki, ichiran ramen, uniqlo, GU, 2nd street, and many convenience stores.Clean towels replace everyday and trash was picked up everyday too. Just put it outside the room.Just small comment on the head pillows, it's bit thin and uncomfort.

The room looks fantastic, very rustic/retro. The walls are super thin though. I had a room of girls who chatted and laughed till the wee hours of the morning and calls to the front desk were met with utter indifference so nothing was done at all. The carpet also felt like it hasn’t been vacuumed in a while since I tend to react to dust. Wouldn’t recommend!

We went there last week, and there was no air conditioning in the room! They said it wasn’t provided because it’s winter!? Also, we stayed on the 4th floor, and our room was next to the access to the rooftop, which was very noisy at night. There were sudden loud noises. I will never stay there again!

I had mixed experiences with front desk staff. The younger male staff seemed inexperienced and delivered bad service which was frankly rude. Later when I actually came to check in, there was a different range of shift staff on; and this time they were kind and helpful. The rooms are nice but the carpets are scuffed and need a deep clean or renovation. The location was calm. The room was rather small as is standard in these hotels at these locations. No storage space.

The hotel is well located near Yokohama station. Staff were courteous n friendly. Enjoyed 4 nights stay here n would go back again

Staff understands English just for check in. They were NOT helpful for directions and help around Tokyo. :( Room size: 1. 12m2 Double room for two (the exact same double room for 1) is significantly smaller than the twin for two at 1000 yen more per night. 3 of our 4 suitcases did NOT fit under the bed. My wife and I played Tetris with suitcases just to get dressed in the morning. :( Highly recommend twin for two. If my wife and I return to this hotel, it's the twin for two or we are looking for another hotel. The cover to the bed was dusty and room was a little musty. They provide a bottle of air freshener. Location 4: easy access to restaurants and bars. Walking back with luggage to Yokohama station wasn't.

A welcome drink was served at the bar. The room looked good, but the bed was incredibly dusty. Unfortunately, could not sleep well by coughing. Hoping the hotel improves its operations.

A few hundred meters away from Yokohama station along the main road. Clean rooms with beds designed higher than usual to accommodate underneath luggages for storage. Average in size or usual for Japanese hotels.