Vette H.
Yelp
I really wanted to like this place. The menu read well and my guy and I were so excited to try out the food. We picked up our food, so I didn't really get to check out the seating arrangements. It looked like an open seating place. There were a few people inside and it was clean.
My beef sandwich was a soggy mess and my guy's sandwich had no flavor, not to mention the order was done within five minutes of us ordering for pickup. So, we know that food was sitting a while and it definitely looked it and tasted as such. Actually, even the employee on the phone was surprised when she told me it was ready. She knew we had just put our order in online less than five minutes from the call. I even made a comment about it being done that quick, doubting it was the right order. But, she assured me it was ours.
So you know that I'm a fan of poutine and search out the best poutine fries in LA, so for sure I wanted this meal. The poutine was a flat yellow rubbery thing mixed in with the sauce, meat and fries. I was not happy. I did call to complain and the supervisor knew the order was not up to par. He refunded my money and told us to come back when he was cooking and it would be as we expected. We will go back to check it out again. Maybe earlier in the day and also when the supervisor is there. I let him know my guy was a chef and kept telling me, "I don't think they executed that the way the chef intended." For me, that means the menu is great, the food combinations are well thought out, but the execution was wrong that night.
So, I'm not telling you not to go and check it out. I'm just saying that for this night, the food was not fresh or cooked well. I'm sure on any other night or day, it is an amazing experience, one I'd like to try out since I'd love to have another place to buy my poutine fries.