Dorothy C.
Yelp
This is a beautiful hotel, maybe the loveliest in Solvang. Why one star? I'm in the room right now, and the hotel booked a dinner party in the courtyard right outside our room, with about 60 guests and a lot of noise. I'm forced to go out tonight to avoid this even though I wanted a quiet night in. Honestly, if they would have told me when I booked, I would have booked at another hotel. What a nightmare. This party, about 10 feet from where I'm sitting now, will go on for several hours, I am told. This is a pricey junior suite I'm in. Unbelievable how rude this establishment is to put us in here. I talked to the front desk who said she will "make a note" for the manager who comes in tomorrow, the day we check out. We will see what happens...
If you are considering staying here, ask if they are having a loud party right outside your room during your stay! Super annoying.
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Update: I spoke to the manager, Brian, who was very gracious and professional, and he explained sometimes they do not know what the sales dept does on their end, and comped the last night. He didn't mess around with "how about 30%" like some establishments do, which I never understand, because the guest leaves with a bad taste and won't return, but Brian knew how to handle this!
This hotel is definitely top notch. We ended up eating there every day and night -- the food was so good! Bed was super comfy and the courtyard is a dream. Five stars!