Amber B.
Yelp
If you're looking for a quick answer on whether you should visit Sketch--YES, absolutely. Go.
I rarely write reviews (maybe four in my adult life), but this experience was so exceptional, I felt compelled to share. The best way I can sum it up? Imagine someone describing Disney as "magical"--except this was more magical than any Disney visit I've had.
From the moment we arrived--late and sweaty thanks to a chaotic Uber ride during a London heatwave--the staff were warm, accommodating, and gracious. They even called to confirm we were still coming and kindly seated us right beneath the AC to help us cool off.
Then came Darren. Our server, and honestly, the heartbeat of our visit. Kind, thoughtful, and knowledgeable, he guided me (a tea novice) through the entire experience with the perfect balance of detail and charm. He explained the teas--what to start with, what paired best with each course, and which ones were traditionally taken with milk. His service was seamless, attentive but never intrusive. Every little detail was noticed, from topping off our tea to subtly rearranging items my friend had moved around.
The Gallery Room where we dined was stunning--modern and whimsical, yet refined, and set to the backdrop of a live string quartet playing modern hits. It felt like we were living in a dream.
Now, the food.
The sandwiches? Familiar in concept, but wildly better in execution. Flavorful, well-balanced, and beautifully presented. The desserts, Wimbledon-themed and delicious. And the scones... I'm still thinking about those scones back in the States. Consider this your warning: they will ruin all other scones for you forever. (Also: clotted cream first, then jam--if you're asking.)
Before we left, Louise, the Gallery Director, came to check on our experience. We told her how phenomenal Darren was, and she seemed genuinely touched and proud of her team. My friend even accidentally booked a second tea for the wrong day, and Louise personally fixed the reservation without hesitation.
A few days later, my friend returned to Sketch with her daughter (a recent London college grad), and once again, Darren and Louise went out of their way to make the visit special--even adjusting work schedules so Darren could serve them. Her daughter, who's had her fair share of afternoon teas in London, said this was hands-down the best.
This experience left such an impression that I'm already planning to return with my niece someday. If you want a truly enchanting afternoon with impeccable service and a sprinkle of magic, Sketch is it.
*** If you're American, I'd like to share that the tipping culture is quite different in London. Typically, a 20% charge is added to your bill (you can request its removal if necessary). In my experience, the city is mostly cashless. My only regret was not having cash with me to offer Darren. When your check is run at the table, there is no option to add an additional tip.