The Lexi Las Vegas

Nice architecture, but they were not transparent, prepared, nor professional. The area around it is sketchy, too, with bars on the windows and homeless everywhere. We had the Penthouse. Issues: 1. The elevator was shut down by the fire Marshall for being unsafe. 2. Floors were dirty and not cleaned. We ended wiping them down ourselves. 3. 3 of 3 TVs didn't work 4. Door knobs on the guest room were falling apart. 5. Crumbs were on the cost Couch. 6. The manchild working the front desk didn't want to help or didn't know how to. 7. The club and bar were closed down due to staff quitting. 8. The security guy looked ....?! 9. Duck tape was on the walls and painted over, trying to hide holes. 10. The spa was closed as well. 11. They had a wall in the parking lot that appeared to have a car run through it. So in all, none of the amenities were available, and the staff does not have hospitality experience nor the drive to want to help. It's in a sketchy area, and they don't take care of the grounds very well. We tried booking another place, once they informed us the manager only shows up periodically and they can't assist with partial refund or even with getting us waters. We are gonna reach out to a manager via email and to resolve this, but if not, we'll just have the credit card company handle it.

Small hotel, decor was fun, but I'm pretty sure we were the only people in the hotel for the entire weekend. You can have a water bottle for a hefty price and the coffee pot was broken. The beds weren't terrible but the room was a little on the dirty side. Location isn't bad, between the strip and freemont. I probably wouldn't stay here again.

We had a lovely stay at the Lexi (December 2024). It's located in an industrial area of town, but when you pull into the tree-covered parking lot, it's like an oasis that feels completely removed from the busy, money-hungry Vegas vibe. It's pretty centrally located between downtown and the strip, with easy access to the freeway. We actually never saw any unhoused individuals wandering around-- a nice difference from many of the downtown hotels we've stayed at. The entry and lobby have a grand, art deco-era aesthetic, which appears to have been recently restored with a modern boutique twist. There is a nightclub/bar in the lobby, and based on the reviews I was expecting it to be loud and disruptive, but I never heard any excessively loud music any of the times we walked in and out. Raymond checked us in, and he was warm, friendly, and welcoming. We assumed the pool would be closed because it is December, but he informed us that it was open. Our room was clean when we checked in, and during our stay we did see a maintenance employee working on a nearby room, so it appears that they are still working on upgrades and maintenance. The room was nicely renovated, although there was significant water damage visible on the bathroom ceiling and wall, and the bathroom dehumidifier didn't work, so by the second afternoon of our stay we had to open the window to get the musty, mildewy smell to dissipate. The bed in our room was very firm, and the a/c didn't really work well, which did make for some uncomfortable nights. The in-room fridge was clean and very much appreciated (we've stayed several places in Vegas that don't have refrigerators as a standard room feature). The nightstands had both standard plugs and USB ports, another very welcome feature. There was a hair dryer and a clothes steamer in our room, and the elevator worked every time we used it. The fitness center looked fantastic, but we were too busy this trip to use it. Overall, our experience was positive, and we actually booked a second stay before leaving. Yes, it is an older hotel so the rooms, while renovated, still show their age (like the water damage and spotty a/c unit), but it was actually cleaner and nicer than several other boutique/renovated hotels we've stayed at downtown.

A horrid experience. This is not a real hotel, and it has no decent amenities. First of all, it’s super confusing. The “420 friendly rooms” are only a portion of the rooms, one of the floors isn’t 420 friendly. This information is misleading and not posted anywhere when you book a room. They’re called “elevator rooms”— how on earth is any customer supposed to know what that means? It’s bad. Second, they had nothing. Can we check out an hour later than usual? No. Can we have extra pillows, there aren’t enough in our room? No. Can we use any amenities like the pool or restaurant? No. Can we have coffee that isn’t decaf, we don’t drink decaf? No. Can we have a screen on our window to not let bugs into the room? No. Since all this place is is a bed, are the beds at least comfortable? No. I couldn’t sleep a wink. Every single request of this place was a no. It was soooo disappointing. It’s in a horrible location and it has zero redeeming qualities. I’d avoid this place like the plague.

This was by far the most horrific hotel experience I have ever had. The customer service was absolutely atrocious, and the conditions were beyond unacceptable. The elevated rooms, which were advertised as luxurious with in-room air purifiers for cannabis use, were a complete scam. Instead, they turned out to be nothing more than dirty, outdated smoking rooms that reeked of cigarette odor, leaving my clothes, hair, and body smelling disgusting.||The so-called air purifier looked like it was from the 1980s and didn’t even work. To make matters worse, we were greeted with a dirty towel on the floor and no hot water in the shower after a long day of travel. The app for ordering room service didn’t function, and the menu items looked unappetizing online with ridiculously high prices.||When I went to the front desk to complain, they refused to refund my stay or offer any meaningful compensation. Instead, they moved me to another “smoking room,” which was just as disgusting—complete with a dirty bandage on the floor, a dirty ashtray, and a broken heater that fell to the ground when I tried to adjust it. At 1 AM, the front desk offered to send a technician, but I was too exhausted to deal with it by that point.||The lack of care, cleanliness, and basic functionality at this hotel is staggering. The staff showed no remorse, offered no compensation, and provided an experience that was utterly intolerable. Avoid this place at all costs—do NOT stay here under any circumstances. It’s a complete nightmare.

Every one was very friendly. Check in was extremely lengthy. Several others in line for 30-40 minutes.Roome clean and comfortable. One charging station-nightstand not working and not replaced or fixed while we were there.Only decaf coffee in the room!!

Rooms reminded me of NYC SOHO. Simple and clean. Food is delicious. The GM is amazing. Love this hidden gem..it’s a boutique hotel without the noise.. Highly recommended.

In my 17 years as a travel advisor, I have never experienced a stay as truly awful as our stay at The Lexi. It included everything from unsafe practices, with hotel staff entering our room WHILE WE WERE SLEEPING without our consent, to broken sinks, showers and air conditioning, to excessive noise both nights making it impossible to sleep, even with earplugs. Amenities were non-existent, and multiple attempts to rectify the situation were ignored. Avoid at all costs.

I should probably give them 3 stars or less, but most of the staff was very friendly. I spent around 4 thousand here for the week in rooms and suites. The reason I chose this hotel was because it was marijuana friendly. Well to start, the first room I reserved that was supposed to be weed friendly, was not. Oh well, no big deal. I had a suite for most of the week which was weed friendly. We moved to the Penthouse suite a couple days later and we smoked a couple joints inside with no issues. Then we went out with some friends and came back a few hours later and smoked again, but this time security came up and told us we couldn't smoke in that room. Which was not true because I confirmed this detail several times. So, I followed him down to the front desk and explained the situation and it seemed like the person that had an issue was a manager of some sort. Not other guests complaining in the lobby, but a brunette white woman with a pony tail(I also saw her managing the bar attached to the lobby) I explained that despite their new rule of no marijuana smoking, I had made this reservation before the rule went into effect and I was told it would be honored several times. I even offered to keep the door propped as to not bake out the room just to appease them and not cause trouble. Then the next night, we have the door propped and are smoking again, and here comes the security guy again because brunette pony tail complained again. And yet again, there were no guests in the lobby. For the amount of money I spent there this week, the staff should have been kissing my ass instead of treating me like I was doing something wrong. The security guys and check in clerks were all great. Other issues, a big roach walked under the door to the penthouse. We killed it and told the front desk, but they didn't do anything about it and told us it happens. Also, the only time we got our room cleaned was when we specifically requested it. This hotel definitely didn't seem busy enough to be scaring off customers with poor customer service.

My team & I were extremely disappointed with the way we were treated by the General Manager, Danielle aka Danny, which fell far short of the standards we expected from your establishment. On October 30th, 2024, my team and I were invited to do body paint at the Nevada Cannabis Awards Music Festival which was taking place inside the Lexi Hotel. When I began to paint my model, Danny, tapped me on my shoulder and tried to speak to me but I could not hear her because of the live music that was playing. Because of this, I ask my model if she heard what Danny said to her & she said Danny wanted her to put pasties on. While painting, I asked another model to retrieve the pasties from my bag. Once she was able to locate the pasties, she gave them to the model I was painting. My model was attempting to put the pasties on when Danny came back only a minute later, appearing extremely irate & upset, yelling at us & threatening to have us all arrested for public indecency. She continued to verbally harass my model so I stepped in between my model & Danny to de-escalate the situation. However, despite my own attempts to address the situation directly with Danny, I believe that my concerns were disregarded & that my team & I were not treated with the respect we deserved as guests. We were beyond embarrassed because of her inability to handle the situation with professionalism. I urge you to review the conduct & customer service approach of Danielle to prevent future occurrences for other guests. Thank you.

Came here for the first time tonight, and had an absolute blast! There was a special event going on, The Syndicate (which happens every other Friday night), and there were vendors and DJs and food... and awesome goth energy! Eric was the server for my food & drinks, and he was the sweetest ever. Will definitely be returning in the future!

We chose to attend the Bougie Brunch and Burlesque show that was happening last month. The live band plays swanky yacht rock and the performers are fabulous! And they definitely go full bougie with the food! They have caviar bites, seafood boil, lobster rolls...and it was all delicious! They also offer a full bar and specialty cocktails. The brunch is AYCE and I highly recommend bringing some funds to tip the dancers.

I was very curious about the Lexi as I was always a bug fan of the Artisan. Sadly enough it is still exactly like the artisan minus the amazing decor. What a shame all this weird spooky entertaining stuff is gone for a hospital feel lobby. Luckily the pool still has parties and is the exact same. They also still rent the whole hotel for one price like the artisan did for 10k (at fist $7500) per night. No idea how much it is now. This hotel is Cannabis friendly however only on the fourth floor!!! Adults only so no kids in this hotel!

Positives. No bugs. Staff, especially Jesus, were amazing. The ladies at the bar were amazing also. Negatives. Pool was closed by the health district. Floors are uneven, tripping hazard. You're far from everything so you need a car or Uber everywhere. It's not safe at night to walk off property, not that anything is close by. Walls and roof are paper thin. I heard the person upstairs walking around at all hours and farting. The doors are metal so they are loud when they close. The Wi-Fi seldom works so bring cash, they won't charge the room and no internet means no cards machines. Our a/c worked but our friends with the freeway and fire station view did not. People paid for an alcohol package but they would close the bars early. I probably could have lived with all of that, but not having an operational pool really sucked. And it's self induced if it's not mechanical and it's the health department shutting it down.

Lovely quiet hotel adults only! Be aware 4th floor smoking which surprised me only requested a view! I can't stand smoke so only in hallway! Be aware when booking on Expedia they give you rooms with view but don't mention the rest! The shower is great just no place to put my shampoo! This really needs a little rack! The staff is friendly and courteous!

Okay, so, I booked this hotel on a whim a few days prior to my trip because the reviews seemed good for it on a couple sites. Afterwards, I did more digging and found a ton of bad reviews about it being unsafe, smelling bad, no hot water, pool being shut down, etc etc. it made me so nervous I attempted to get my hotel changed via Priceline which was a no go. So I'm here to give an updated review across a couple platforms because websites like Priceline haven't had an updated review since December 2023! The good: Yes this hotel is off the strip and a little tucked away in a semi industrial area. However, I did not feel unsafe parking my car in their parking lot, each time I parked at night they had a security guard walking around also. I liked the plenty of parking! The security guards were actually the most friendly staff members I spoke to there! This is not some little shack motel, there are two levels of rooms (plus the ground level) so it does give the "hotel vibe". It was actually pretty darn quiet the whole time I was there. Not many people lounging or walking around. The decor was cute, and you could tell they updated things to be elegant and hip. Response to other reviews: the internet worked just fine with me, and the tv allows for YouTube, Netflix or general direct tv channels. Also, there was no bad smell, lots of people said it smelled terrible and I had no unpleasant smells on the "third floor". I am not a smoker, nor do I like the smell so I definitely would have been turned off if there was a smell. And lastly, the pool worked all weekend, I even called ahead due to multiple reviews saying it was shut down earlier in the month. It was cute outside around the pool area. The bad: As you can see in the photos, the room was not cleaned wonderfully and it seemed like a rush remodel. Also, multiple people mentioned the walls were super thin. I didn't have problems with the walls being thin but damn people slamming doors in hallway was loud and the person above me walked like an elephant which was SO LOUD. I don't know why they walked around so much. It was terrible. The coffee being served downstairs was so watery, I just tossed it in favor of asking for another keurig coffee pod to just make a cup in the room. My biggest dislike, and the reason I'm giving three stars instead of four stars is because of the hot water. Multiple people mentioned no hot water, and damn it they were right. Of the five showers I took/attempted, four of the five was freezing water. Not luke warm which may have been welcomed after 100 degree weather. I'm talking COLD water even with the handle turned all the way to hot. Only the first morning was the shower water even remotely "warm". This was such a disappointment as I literally only was under the water the one morning the water was manageable, all other showers were me washing off to the side and putting body parts into water to rinse quickly.

The Lexi is absolutely my f'n favorite. For the people that are into attention to detail, iconic, maybe even old Vegas. The Burlesque show on Sunday evenings/nights is great! The performers are gorgeous. The service is top notch.

Booked a suite a year in advance. Days before our weekend getaway, they canceled our reservation. Left us scrambling to find accommodations for four.

Decent boutique hotel. The fourth floor is an "anything goes" floor. All the rooms are numbered 420 with a distinction being the room letter. For example 420A verses 420G. The rooms are quaint and have a few amenities (fridge, steamer for clothing, shampoo, lotion, body wash). Utilized valet parking while visiting. The pool is quaint and has a few cabanas with shade. The pool has a bar outside and there is also an indoor bar in the lobby area.

My partner and I stayed here for the When We Were Young Festival. I will say I didn't do enough research on this hotel. It's 21 and up, has a club. We stayed on the 2nd floor, and could still hear the bass very late at night 3/4 am. The hotel phone didn't have any information on how to contact the front desk so I called using my cellphone. The oddest part is this hotel does not have any blankets, comforters, quilts, nothing like that. Just sheets. 3 sets of sheets on our bed. I asked hotel staff and they said the hotel does not supply any blankets, but they're "working on it" as numerous guests have requested blankets. We could also hear people walking around upstairs. The toilet leaked water in our bathroom, there was water damage on the ceiling, and no shower door, just a partial door. The bed was comfortable but I just thought it was really really odd that a hotel doesn't have any kind of blankets. Staff were friendly and helpful though I probably wouldn't stay here again, and pay more for a casino hotel. The decor was odd too, felt outdated in certain spots and trying to be trendy but looking outdated.

So it not what most people think. I think that's just fine. I read that no blankets were on the bed, we had them. We also had a blow dryer and keurig coffee maker in our room which people say aren't there. Pool was open and they had a great party at night. We didn't stay long as we had other plans. The staff, including housekeeping, we're all awesome. Only downside, the neighborhood isn't the greatest.

What a place! The toilet ran all night the light flickered the elevator door Jammed, the stench of the place and the age of the place and rooms felt like a horror movie. Skip it! We needed a room for the night (last minute on our part) and the rate was reasonable-now I know why

TL;DR - AVOID AT ALL COSTS. If I could give this place zero stars I would. Absolutely nothing is above board or up to par at this hotel. The pool has been inoperable the ENTIRE DURATION OF STAY - shut down by pool inspection (note: the pool is arguably the only attraction this hotel has); The general area WiFi not always functioning ~ end result had to go to atm to have a drink - although the waitress could've been lying; The elevator is super slow - almost got stuck in it twice; They decided to change the numbers of the doors so that they can con the fourth floor as the 420 smoking floor and rather than updating the elevator dials they added tape over the dials and magic markered to update the floor numbers ~ tacky. As far as rooms go ~ bath towels discolored; no place to lay toiletries; decor not great; There was no hot water for hours upon arrival ~ learned the boiler went out; in my room the hot/cold water valves were on the opposite side of the dials on shower ~ wasn't informed until I called the front desk. Speaking of restaurant ~ there's only one. It took 1.5 hours to get scrambled eggs one morning ~ got the impression they ran out of food; waitress avoided our table -- by the way there is 26% service charge for every food/beverage transaction for completely sub par service. Hotel staff completely indifferent to guest grievances. Whoever the new owners are they've done the bare minimum by way of upkeep and it's very evident upon arrival and through out the duration of our stay. Never again.

Where do I begin? Pros: The lady at the front desk was nice an let me check in early. I was tired that day, so I really appreciated it. This will be the only positive thing about the review. Cons: We rented the entire hotel for what we were expecting to be an LS friendly weekend. We were told the nudity would be allowed and that the hotel was 420 friendly, so people who wanted to smoke cannabis by the pool would be able to. Upon arrival, we found out that not only had management decided to not allow the nudity or the smoking by the pool, but that they also tacked on a ton of other restrictive rules. They also hired extra security guards (and even threatened their jobs) to ensure enforcement of said rules. The room that we had set up for certain experiences was heavily monitored, and the activities restricted to only impact play. Security would literally walk into the room, stand and stare, and then leave. And this happened EVERY FEW MINUTES and was extremely unnerving The rooms looked cheap. The AC barely cooled the room. There was no phone. Some rooms did not have remote controls. The TV's had zero cable. There was no shelf/rack for soap/body wash in the shower. There was also no counter space in the bathroom. In fact, I would say that the rooms had a sort of hostel vibe to them. There was no ice machine on any floors. The only way to get ise was to ask the front desk. The security would not let us use our own cups for water, despite providing free water for us to drink. We also were not allowed to have our own liquor by the pool during our pool parties OR bring our drinks from the pool bar to the dining room bar despite the drinks having been made by the bar staff. In fact, they didn't want us walking around with drinks that we didn't buy from the bar at all (even after the bar closed for the evening). It was very weird. There is much more that I could say, but this review is long enough. DO NOT BOOK HERE.

Wow! I used to go to the Artisan for events all the time. I definitely miss the art on the walls. Not enough tits. However! They make a damn good cocktail. I recommend the Ode to the artisan! Really cool smoking drink served on fire!

Had a blast! I absolutely loved this place. I can't wait to visit again. The entire feel is quaint old world. As an additional perk, it's located in the cut.

If I could give this hotel 0 stars then I would. For starters we arrived & thought we were going to take a a nice hot shower. Wrong ! The hot water didn't work. They didn't give us an upgrade, another room or anything. It was only 3 ppl staying there to begin with so it was plenty of room. That Hotel was a hot mess. Wouldn't recommend.

Whack brand new hotel advertises luxury but its a dump. Whack brand new hotel advertises luxury but its a dump.

I stayed at the Lexi for 5 nights and overall my experience was great . I liked the location of the hotel , we were only a 5-10 min drive from most places and we weren't too far from the strip . I liked that the location of the hotel was off the strip and not very crowed. The bartender inside the hotel was amazing she was super nice and made great drinks ! (She had red hair I can't remember her name ) . Also the staff was very friendly and nice , except for the lady at the front desk, she seemed like she hated her job always had a disturbing look on her face . When we had asked her a question regarding the pool she was very rude and didn't provide any information. I found another staff member he was an older gentleman, who went above and beyond to assist me, so overall the costumer service was great . The food from the restaurant was AMAZING . Real meat and fresh ingredients we ate lunch at the hotel everyday because it was that good! I would definitely recommend this hotel if your a smoker and enjoy being tucked off from the chaos on the strip. Also the security at the hotel was friendly and very helpful !

Great staff, nice hotel and close enough to the strip. I will be returning in the near future.

By far the worst hotel experience I've ever had. The staff were downright rude and terrible at customer service. First of all when you enter the building there's barely any parking, and if you don't want to use the valet they tell you rudely that you can park on the street where "it might be robbed". Next the elevator felt dangerous to even be in. Let me describe it for you. First it was hotter than hell in there but the dark red lightning literally made you feel like you were out in a horror movie. The wooden walls weren't too bad but the scratches on them made them feel pretty eeThe cheap decorations from the 1800's didn't help either. When we do get to the room it had a pungent smell like paint or a warehouse. They didn't have phones in the room, the decor was cheap and looked like they barely put it together the night before. But it gets better. They claim to be 4/20 friendly but then false accused us of smoking weed in the room because we smelled like weed. We expressed when we first checked in that we thought it was cool that they were 4/20 friendly which is only applicable to the 4th floor information they used us against us to falsely accuse us of smoking so they could charge us a 200 deposit for "smoking" on the non-smoking floor like we didn't understand that you could only smoke on the 4th. We clearly understand you can only smoke on the 4th. After checking in we left our bags in our room and spent 5 minutes in there but had to leave because of the rancid smell. After coming back down to get food, we went to the front desk to see what the update was. They then said that the janitor went up and did not smell the rancid smell but smelled weed. They said they'd only warn us once before charging us 200. So after hearing there room smelled rancid, the janitor lies about our room smelling like weed probably so they could justify charging us 200. So not only will this place falsely accuse you so they can charge you extra but then they'll give you the worst attitude while having security there so they can try and intimate you from standing up for being falsely accused. Honestly worst hotel experience I've ever had and would give them 0 stars if I could.

What a great afternoon to kick off 4th of July celebration. Jazz Brunch at the new Lexi Hotel. John and Sy. Owners are very hospitable and charming. The show with Rita Lim was great and food was delicious and beautiful presentation! Give it a try. Enjoy

I stayed at Lexi for 5 days and 4 nights( 7/12-7-16) everything was really smooth. The room is clean, the pool was really nice and clean. The staff was really nice and helpful especially front desk. Housekeeping staff was really nice and has a good service. The General Manager was really nice, he always says Hi and he always smile . Thank you for the wonderful experience Lexi.

Bummer that I have to do this. I was sent an email asking for feedback which I provided a week ago (9/3/23). Unfortunately, the lack of response reflects the poor experience we had overall. This is the feedback I shared with the hotel in response to their request: --------- We stayed there Thu, 8/24 thru Sun 8/27. Unfortunately there were quite a few issues which I'll get to below. As far as the good parts of our stay: - We love the pool area - The remodeled rooms look great - The staff (for the most part) was very helpful. We ran into quite a few issues, however. - There was nothing happening in the lounge. We bought disco clothes for Disco Night that was advertised on their site the Thu we arrived but the lounge wasn't even open. - We tried to book a daybed online ahead of time and couldn't and the staff didn't know the daybeds were out being painted. We didn't find that out until we got there. - When we were trying to book the daybed through the staff before we arrived - which took a couple of days and a couple of phone calls all by itself - we were told the price had gone up from $200 to $300! Thank goodness we didn't book a non-existent daybed with no activity at the pool. - The first room had a blinking light in the entrance. We were moved to room 225 and there was a really strong smell of pot. When we went out later that day, the staff was able to put an ozone machine in the room to clear it out. It's surprising that smell wasn't caught when the room was cleaned to have prevented that experience to begin with. - We felt like we were the only people in the hotel. There was nothing happening at the pool which was unfortunate because it's such a great pool. - The bar at the pool wasn't open the majority of time we were there. - On Saturday night, we asked the desk for a late checkout at 2PM on Sunday for a $35 fee and they told us they would take care of it. When I went back to the room after 11:00 on Sunday, the card key didn't work. I had to go down to the front desk to get new keys. - At noon, while we were trying to take a nap, someone knocked on the door multiple times even after we said we're good. He said "You were supposed to check-out at 11:00." That shouldn't have happened. Neither should we have been locked out of our room after 11:00. - My girlfriend had been to that hotel several times before and was excited to go back again. It was nothing like the experiences she had previously, unfortunately. When she went, there were a lot of people to interact with, a lot of activity at the pool, night parties, etc. It feels like the hotel is going through a big transition right now. If that's the case, there should have been some sort of perks or discounts provided. It wouldn't have needed to be anything big. Just a "Hey, we know things aren't quite where they're going to be so we want to do a couple of nice things for you to make your stay as enjoyable as possible." Please let me know if you have any questions about our feedback. My girlfriend's thought process is to wait a couple of years until The Lexis has matured. Hopefully it won't take that much time to get the hotel humming along again. ------------ I received no response to my feedback, unfortunately. We are left with the impression that management simply isn't concerned about providing a positive experience to their guests. Maybe they're simply housesitting until they find a buyer and will take whatever reservations they can get in the meantime. If you decide to book there, keep your expectations very low. Ask whether the lounge is open when you're there, whether the pool bar will be open buy food and drink while you're there, etc. Best of luck.

Sunday brunch is fantastic, Rita brings celebrity guest who do impromptu performances

Just a great vibe! The staff is so friendly and the Sunday Jazz Brunch is Amazing!!! Definitely coming back

I was planning to attend a convention and this hotel, its administration or the owner), canceled the event without reason. they kept everyone's money!! That is not fair and unprofessional. we work hard to pay our fees! They are trying to blame the promoter but she has shown us proof that she he had no intention to cancel and email correspondence with the manager where they forced a cancellation and kept the money we paid!

They lied about a lot if things. Service was ok. Would I go back here ? That would be a negative

Beyond upset & disappointed with The Lexi Hotel had a reservation planned for 07/09/2023 that i booked 06/16/2023 for a vacation trip with my boo, we heard this hotel being made our last trip in vegas and was excited to check it when we came but sadly we are no longer able to cause they CANCELLED MY RESERVATION due to somebody renting the hotel out. Never saw any type of warning about them doing anything like this. I even called the hotel prior to this reservation to confirm they had rooms, what type of room i needed, & that they got my booking for it as well. Everything was good to go then today i got a call saying my room was cancelled due to that. Called back to discuss with them and they couldn't even offer me a room for any other day or offer any type of accommodation due to the inconvenience they caused me and possibly other people as well. Kept saying they never charged me & would waive resort fees for next stay which is cool but still doesn't make up for the inconvenience of this and the weekend i had planned to come. I have never heard this happening before or had it happen to me very unprofessional & disappointing. Recommending the Cosmo with a terrace as a better hotel for anybody who only staying her to be able to smoke comfortably and experience a newer hotel.

I was supposed to attent a cougars Convention at this hotel but it was canceled by the hotel management and will not return our money! They are bad for business!! I will not waste my time booking here ever again!!!

The new Montage Lounge inside the hotel was great. The manager came to check on us make sure we had what we needed. The entire vibe was a chill inviting space. Definitely plan on coming back!!!

awesome day owner host of pool area and lounge bar was amazing definitely coming back soon!!