Brianna M.
Google
I was at The Libertine for the Rum Punch event on Dec 12th with three of my friends. The event itself and the hosts of it were amazing, the music was so on point and the DJs did their big one. However, the service we experienced at the establishment/venue itself was incredibly poor and low quality. First of all, the woman at the front window wouldn’t let our friends in 6 minutes past the “GL time”, it’s never that deep, both of my friends that wanted to get in had valid tickets. Second was COAT CHECK 👎🏼👎🏼 when my friend and I went to get our coats, the women behind the table could not find TWO of my friend’s coats. This is unacceptable after paying 5 dollars for coat check all night and then have our belongings be lost when we go to retrieve them. There is no reason that they should not have been able to track down our jackets. There should not be anyone else (including employees) able to be behind the coat check area during the night. After more than 5 minutes of not being able to locate our things, one of my friends ended up going home with the wrong jacket!!! This is an incredibly bad look on the establishment and its staff. Accountability and more carefulness should be given when dealing with others’ belongings. I will not be returning to The Libertine if I know I will need to use coat check services. I will only be back in the summer. Do not recommend other events being hosted in this space.