Aurielle W.
Yelp
Going against the grain here in this review, and it just may be the standard fare here in Columbus, but as a first timer here, I'm less than impressed... I'll provide the rationale below:
1. The restaurant opened at 5pm, I called at 5:12pm to make a reservation, only to be informed that they do not take reservations and instead they do a call aheads. I was receptive to this option and the receptionist informed me that I didn't need to put my name on the call ahead list since they had just opened and had plenty of seats available. We arrived at 5:21pm, to a booming, completely packed restaurant with a 45 min wait!!! I explained I had just called, showed them my phone with the number I had called and what I had been told. I was told that they filled up quickly and there was just one party in front of us. So we could wait and would be seated shortly.
2. It's now 6:24pm as I'm writing this review and we have yet to be seated. However, another party of four that came in maybe 10 min ago has already been seated due to them knowing one of the servers. How rude and privileged of an experience for these individuals.
3. The call ahead wait list is just a complete fail. About 7-10 other parties came in behind us with the same "I called ahead and put my name on the list" story, only to be told some excuse as to why they'd have to wait over an hour to be seated.
4. Ultimately, we decided to just sit at the bar and get a sandwich and some dip. This review has nothing to do with the quality of the food since the customer experience of our first hour and a half here has been deplorable.
Based on this experience, I wouldn't recommend coming, calling, or even trying your luck with eating here, because at best you will be just as frustrated and hungry as we are.