The Lola - Cocktail Lab & Eatery

Really liked The Lola. The wing flight was solid, nice and crispy. Fries were great and the old fashioned hit the spot. Steak was a little overcooked but still super tender. Easily one of the better spots in Westgate, and I’ll be back to try more of the menu.

Not sure what's up with the bad reviews, this place is awesome! Also is pretty affordable. Super lively, friendly and fun. A DJ during brunch and the food was great with very good portions!

The vibe was great and so was the food. The drinks were good. Our server did not provide the best service and when asked to split the check she placed it all on one tab. We waited over 30 minutes for each drink request and it took a long time to get our order in. But it's a great vibe and with a different server I would return.

Nice location in westgate, indoor and outdoor seating available. Fun seasonal decorations The music was so loud that you could not even talk if you sit inside. Music selections were NOT good at all for Sunday brunch. Whoever is in charge needs to get a clue that sunday brunch is not like weekend nights party atmosphere, need to put on ballads, nice relaxing music. Service was bad, I dont know if they were short staffed, but it appeared so. We had a reservation but had to wait to be seated about 15 min. Then no one came to our table to get our drink orders or give us water for another 15 minutes. So when we finally got a server we ordered drinks and food. Everything was delicious! Drinks are a but pricey but good, food was great. If you are not in a hurry its fine, but if you are on a time constraint you probably need to pick a different restaurant.

I wasn't sure what to expect from this place because there were mixed reviews online, but I am so glad we came here! There was all kinds of seating - benches, chairs, hi-top tables, etc, so it was very comfortable and handicap accessible. The sodas are large and bubbly. The cocktails are super cute and really fun with an assortment of creative drinkware. We started with the fried burrata, which was half-price during happy hour. It only came with two pieces of bread, but it was crisp and delicious and served on a bed of greens with a couple cherry tomatoes and a drizzle of balsamic vinegar. We also got the charcuterie board. It had a generous scoop of hummus and another scoop of pesto, more burrata, some grapes, a couple meats, and more cheese and bread. I was hoping for some jams or olives, but it was still good and also half-price during happy hour. For entrees, we ordered the short ribs and the burnt end tacos. The short ribs were good, but I was hoping for something to break up the heavy meatiness of it. It was topped with these delicate little crispy things (sweet potatoes, maybe?) that were amazing, and the carrots were tender and delicious. The burnt ends tacos came with a very generous portion of guacamole, warm tortillas, refried beans, and a little veggie salad/slaw. The meat was fantastic, but my friend and I were split on the refried beans. I thought they were a great consistency with good flavor, but she thought they tasted like pureed ranch beans. They were out of the dessert we wanted, and the one we ordered instead was missing a lot of what was supposed to be on it. But the server noticed that and immediately took it off the bill. The service was absolutely fantastic here. Top-notch servers and the manager even came to check in on us. The atmosphere was SO cute. It's like a bunch of girls decorating their first apartment together decided to decorate a restaurant lol We adored every second of it. Even the bathroom was cute! There is also outdoor seating and a swing photo-op with neon lights outside. All around a great experience!

went to Lola yesterday for brunch and let me just say it was truly one-of-a-kind! I’ve never experienced a brunch like this in my life. The atmosphere was incredible: a live DJ, the music was popping, and the new venue looked absolutely stunning. Our server, April, made the experience even better. She was amazing bubbly, attentive, and genuinely happy to serve us. Her energy made us enjoy the brunch so much more. At one point, one of the items we ordered didn’t come out as listed, but April quickly sorted everything out and made sure we got our steak. She handled it so well that it didn’t take away from the experience at all. Overall, everything was amazing, clean, and unforgettable. I’ll definitely be back!

⭐️⭐️ 2/5 – Disappointing Experience Despite the Hype I had high hopes for Lola, but unfortunately, my experience today didn’t meet expectations. I arrived a bit early to check the place out—it looked nice, but it was very crowded. My friend had a 12:00 PM reservation and arrived around 12:12 PM. When I let the host know they were running a little behind, I was told it was fine since there’s a 15-minute grace period. However, once my friend arrived, we were told our table still wasn’t ready—despite having a reservation. We ended up waiting about 20–35 minutes to be seated, which was frustrating. Once seated, our waiter introduced himself and mentioned that we were in the "party area" and that he’d take good care of us. Unfortunately, that didn’t happen. He barely checked on us, and one person in our group—the one who made the reservation—received her food much later than the rest of us, with no explanation. On top of that, when we were done with drinks or plates, neither our waiter nor any of the other staff who passed by offered to clear the table or ask if we needed anything else. Empty glasses and used plates just sat there for most of the meal, which really took away from the experience. When it came time to pay, we were all automatically charged a 20% gratuity, even though the service fell short in multiple ways. We also paid separately, which seemed to confuse things further. Overall, while the ambiance and location have potential, the lack of attentiveness, long wait despite a reservation, and mandatory gratuity for poor service made this visit pretty disappointing. Hoping for better management and service in the future.

Had the chicken and waffles everything was seasoned well and food didn’t take long to come out. Staff was upbeat and the atmosphere is a nice vibe will definitely return again.

This breakfast spot is an absolute hidden gem! From the moment you walk in, the vibes are warm, welcoming, and full of good energy--the kind of place that makes you want to sit back, relax, and soak it all in. The food? Next level. Every plate that came out looked like a masterpiece and tasted even better. Perfectly cooked, hearty portions, and flavors that make you want to come back tomorrow just to try the rest of the menu. And I have to shout out Monica--our waitress. She was nothing short of awesome. Friendly, attentive, and genuinely made the whole experience even better with her energy and smile. You can tell she really cares about the guests and takes pride in what she does. Between the amazing food, great vibes, and Monica's stellar service, this place is officially one of my favorite breakfast spots. Highly recommend!

Had a great brunch with my husband this morning at one of our favorite breakfast spots. We had a wonderful server by the name of Martin, who made us feel at home and not a bother to him at all. 10/10, would recommend to all, will be back soon! Would recommend trying the Breakfast Tacos and the Huevos Rancheros, to die for ‍

Great service and atmosphere! Food is really good steak and huevo ranchero. Even when they're busy, they still cater to everyone.

The Lola had a glow up and I'm here for it. I heard so many great things about the Lola and the food was stellar. When you walk into the newly renovated restaurant, it's such a cool vibe. There are post-able photo op areas everywhere but especially the front area with these cool egg chairs. The live DJ also plays some killer tracks while you dine and drink. I got a few different items to try including a burger, the steak frites, and mozzarella squares. Each and every item k for was cooked well, seasoned well and tasty. The cheese pull food the mozzarella sticks was epic as well. I of course has to try a couple of drinks too since I saw you can drink out of a pineapple (who wouldn't want to try that). The drink was tasty and it felt like a tropical escape. I'd recommend stopping by and if you have April as your waitress, she's amazing.

Let me tell you about HANNA JOE.... Out of my MANY years of partying, I'm not sure I've ever had such a PROFESSIONAL and FUN full service bartender, ever. The service I received from her was outstanding. She was friendly, speedy, and I genuinely felt taken care of. If you go to The Lola, HANNA JOE is a MUST!

Lonyae was our server and he was amazing. He was attentive and quick. He works hard and was running all over the place. We came in a party of 7 and while service was bit slow, it was very entertaining. The champagne parade was so fun! They go around with free champagne and random shots to all the guests. All the cocktails were good, a bit sweet for me but everyone loved it. My Bloody Mary was slightly spicy, just how I like it and made to perfection. All the food items we had were generous portions and good. Lola's is a fun place to get together and party. The decor, DJ, champagne parade, champagne gun, sparklers all elevate the dining experience.

Boozy Brunch Vibes await at the new Lola location. Still at Westgate but it's moved over into the old Sugar Factory location. Enjoy brunch boards, fun cocktails and a DJ to keep the party flowing. Service can get backed up as it is a high volume spot. Beautiful aesthetics. Definitely worth checking out.

We made a reservation at Lola for dinner and drinks before the Chris Stapleton concert at Desert Diamond Arena. We've never been to Lola before, but it's close to the arena so we decided to give it a go! We showed up and both the host and hostess looked very frazzled. We got there about 10 minutes early and gave our name for the reservation. We were told we would have to share a long table inside with other people if we wanted to be sat now or we would have to wait a while even though we had a reservation? That was strange but we said fine we could share a communal table. It was extremely hot outside so we just wanted out of the heat and to get inside. We sat down inside and immediately felt stuffy and even more hot than we did outside. We looked around and noticed people fanning themselves with their menus and sweating. Then we noticed big fans on the floor. Their air conditioning was OUT!!! It was packed inside, 110 degrees outside and they have no air conditioning and didn't tell us!!! Completely unacceptable! I asked our server if the air was out and she told us yes it was. She was very sweet and it certainly wasn't her fault. The management and host/hostesses needed to be informing people the air was out and let them decide if they still wanted to dine there. They have tables outside but the misters were on so high the tables were soaked so there was no way you could sit outside under the minsters without getting wet. We got up and left. Such a bummer bc they did have a creative Chris Stapleton themed menu to go along with the concert and they were playing his music, but the heat inside was unbearable and how slimy of the management to not inform people.

The ambiance is really nice, they had a DJ when we came on Saturday who played old school music and there's lots of places to take photos. Unfortunately, that is the most we got out of the experience, because the food was NOT GOOD!! My fiance ordered the chicken and waffles, I ordered the basic breakfast, my best friend ordered the fry-tini and her husband ordered the chicken wings. It took about 20 minutes to get out food and when it did arrive, ALL of the food was cold. It looked good, didn't taste good. All in all, you're paying for an experience, not the food. The service was good! Our waitress was very nice but I still wouldn't recommend this place

I stopped thru for the Marcus Trufant Seahawks Takeover event. The atmosphere was popping, the service was TOP NOTCH starting with the dynamic and personable bartender Kira who's recommendations and drinks were on point.

We went in last night for dinner at 930 PM. They have a Girl Dinner on Friday nights that's advertised on their website. They have 50% off some signature drinks and shareable appetizers. As soon as we got there the hostess let us know they were not serving dinner and it was only drinks. We decided to stay because it was our first time at the new venue. We were told to only sit on the bar area. There were probably just a couple of customers there. When we sat at the bar the bartender asked what we would like to drink, I proceeded to ask her about the 50% off drinks. She stated they were not having that. It's very disappointing that they have something advertised and don't even offer. We were really looking forward to trying the new Lola but left very disappointed after.

El dueño es super codo como todo mexicano. No encienden el aire acondicionado, ni ventiladores como lo hacen en muchos lugares norteamericanos. Necesitan ir a lugares norteamericanos para que aprendan como tener a sus clientes bailando agusto. Ahh cuando fui al baño estaba un ventilador y las muchachas se amontonaban para tomar un poco de aire. La verdad estaba super caliente. Me tuve que ir al poco tiempo. Ahh y se me olvidó mencionar, cobran la entrada y aun así el hambriento le duele pagar por subirle al aire

It was a beautiful day to sit outside and enjoy the day. Th music was loud it was hard to hear each other. I got the mimosa flight that was good. I got the basic which has eggs, potatoes and your choice of protein and then an English muffin or tortilla. When I say no taste there was no taste. No seasoning used in anyway for the potatoes. Very bland. It was hard to enjoy the time due to the music.

I always have a great time here, and have been here numerous times this year. We recently attended the Grinch brunch and had a blast! The servers and staff working were all great and very accommodating. The music was loud that morning and they moved out party outdoors to a quieter table. Eva took great care of us. The Grinch came by and interacted with us and then we got to enjoy all of the beautiful Christmas decor! For food we tried: -The Croffle Flight Board: these were a mix between croissants and waffles. I thought it was delicious and would definitely order again. Very sweet though. -Pull apart Cinnamon-Rolls: this was good too! Sweet but still flavorful. - The breakfast burritos here are always solid and very good sized. I had chorizo and it was awesome. We also tried the grinch-mosa and mistletoe mimosa which were both yummy! This Grinch brunch was such a fun way to celebrate the holidays and I'm so glad I got to experience this at The Lola.

Let's start with my drink, I fot the pineapple delight, delight? More like what a disappointment!!! It was full of ice as it shows in the picture, what a ripoff, I was looking forward to the Lola now at the former sugar factory. They have a very limited menu for food. We wanted short ribs and the steak and it wasn't available until 6pm!! Though it was on their menu and on their website without stating that. We were told to pick something else and we did and they said they were out. Really?? at 4:30pm? why open to the public if you are not ready. I closed my tab and left for food at Bar Louie.

We traveled to AZ for the Charlie Kirk memorial and was looking for a place to have steak and eggs. Came across The Lola, which looked like they had decent food. The place was pretty busy, so we had to be seated at the bar. The bartender with curly hair was initially nice and attentive. When I asked about the steak and eggs, she said they don't have the ribeye at the time. She said they only had sirloin or something. I asked her if she were to go somewhere else for steak and eggs, where would she go. This is where her hole attitude changed. She realized we weren't from the area and responded with, "I don't know. That's a weird question to ask someone who is sweating behind the bar". She walked away right after. My wife and I both felt pretty uncomfortable as she then went over to another server and had her take us over for her. At this point I told her we're going to go somewhere else, and that I would pay for the soda. She said no problem and we left. Since when is it weird to ask someone working in the area about local food?

Presentation was good fruit was a not fresh nor ripe get the corn ribs they were everything

Martin was legit the best server in the world! The football moms got together for a moms with mimosas event at Lola, and he made sure we had the best time ever. Thanks for a good time Martin!!!

We recently attended a listening party at The Lola. I had been to a similar event hosted by The Lola and it was fantastic. This fell short. There were no vendors as advertised, the raffle prizes were a joke compared to the previous event, the "emcee" tried but was low energy. The staff was nice and the service was good the event just didn't meet the standards of previous events hosted by The Lola.

My friend and I came to the Lola for the Love Island finale/ watch party/ Bell-A meet and greet. I will say the vibes are very girly and cutesy. They have a lot of space that is well decorated. It was fun to be in such a warm and inviting environment. The staff was super friendly. The drinks were good, we loved the fries. I will say, we went midday, and it was HOT. No ac, just fans, and they gave us hand held paper fans with the event. It was a busy event, but a bit unorganized. The flyers said 2-2:30pm meet and greet, and we were at the meet and greet after 5pm. There were also different tiers for tickets, entry, vip, and vip meet and greet. They basically only sold vip meet and greet, so it was not that special. We also never received our "love island" water bottles since they ran out. I would just like to see more organization if they want to hold events and sell tickets in the future. Possibly limit the ticket sales based on whatever quantities of items they are including with the package. Aside from the event side of things, everything else was great! Again, can't talk enough about how sweet all the staff were! I'm sure it was an overwhelming experience for them, and they were all so kind.

Yikes, they definitely dropped the ball. Our reservation yesterday was for 12:30 , a waitress didn't take our order until 12:50 (not acceptable) . I was unable to catch the waitress name but we were at the last table outside on the patio by the swing and picture display if this helps management. Our drinks arrived at 1:21 . My friend asked if the flights came on a display the waitress rudely said NO. Our food came out and the waffles and French toast were cold. The waitress responded (well yeah that happens because we are busy) Very disappointed in the service and food best part was the view !

Trendy and fun atmosphere. Drinks and menu change with the theme. Can be loud at times and staff are busy so hard to flag someone down.

I recently visited The Lola and unfortunately it left a lot to be desired. From the moment we sat down, the service felt cold and disengaged. Our waitress seemed visibly annoyed when some people at our table were still deciding on their orders. Instead of offering to come back, she just shot us looks and barely answered any questions we asked. One person wanted to change the eggs in their dish, and when the waitress said it couldn't be modified, she offered the option of removing the eggs and ordering them on the side. But isn't that still modifying the dish? Her lack of helpfulness left a bad taste before we even received our food. When our meals finally arrived, they weren't much better. I ordered the tres leches French toast, which, to my disappointment, lacked any tres leches flavor. It was dry, flavorless, and not at all what I expected from the name. I also ordered a side of potatoes and bacon (never got the bacon). When I pointed this out, they took it off my bill. The potatoes that did make it to the table were bland, with only a salty surprise in the middle of the cup. A few others at the table noted that their dishes were similarly uninspiring, although the chicken in the chicken and waffles did stand out as a positive. The decor, though cute, was not quite what I'd expect for a restaurant of this caliber, and the music, though good, was so loud that it made conversation nearly impossible. It was as if the ambiance was trying to cover up the lackluster food and service. To top things off, our waitress did the bare minimum when it came to checking in on us. She breezed by once to ask how the food was, but didn't stop to engage. We had to ask multiple staff members for boxes and for the check. When the bill finally came, it was split for our group of six, but no one explained that the 20% gratuity was already included in the form of a "restaurant fee." (Btw, they came around with a small machine that barely showed any breakdown of the bill and the writing was super tiny). Some people left extra tips not realizing this, which felt like an oversight that could've been easily avoided with a quick explanation, which I did explain to the others so they could decide if they wanted to leave more tip, if they wanted. Overall, the food didn't impress, the service was frustratingly unhelpful, and the atmosphere was a bit off. I'd recommend looking elsewhere if you're in the area--there are definitely better options that value both customer service and quality food.

Lonyae best service in the restaurant on top of everything we needed the ambiance is amazing was great!!!

We went for my mom's birthday (Saturday) morning. It wasn't really busy, we were a party of 4. The girl that was being trained was super sweet, she was super on it. The main host was "super busy" we could barley find her half the time. I ordered the chicken and waffle, it's 2 chicken breast with 1 waffle (it's a good size waffle) it wasn't much special about it. The chicken needed some seasoning. My niece got the French toast with strawberries the cream cheese wasn't as good. The Strawberry sauce did not exactly hit the spot. Music was playing some good hits, it didn't get busy until later.

Food is mediocre diner quality. Cinnamon pull apart was dry. Edges were burnt dry. We had two bites before placing it to the side. The scramble/mash was good with a lot of hotsauce on it. No complaints with that one. Space itself is beautiful. Large space with chic decor. Great space for influencers. The christmas decor is a good attempt. Enough to call it a christmas pop up. We noted the Grinch Brunch is only over the weekends, we came on a thursday morning. The staff were really sweet when a family came in dressed in grinch theme. They had the grinch come out anyway. Grinch walked around the entire restaurant. Shout out to you!! That experience really was great to be apart of. Would come back just for drinks before or after an event. The RNB playlist hits!! Would be a fun space for a RNB brunch DJ.

Service was amazing... thanks Javon!!! Music was on point, we will be back!! Paloma was refreshing and well mixed.

Foodies beware: undisclosed charges will be added to your bill here. I went to Lola for the Luke Combs concert that was recently in town. On the menu, it clearly states there is a "3.5% restaurant fee" added to your bill. Fine, no problem I'll pay it. When the bill later comes the server showed me the tipping screen, which stated 3%, 5% or 7% (I believe). To me, this seemed odd, but she said the event fee is factored in, so it's lower. I then asked what the event fee was and she said she, "I think it's 17% or 20%. Pretty sure it's 17%." She never told me what it actually was or found out for me...great. I'm a bit upset at this point, but need to head to the concert, so I pay and submit to get the receipt via text...When I get the receipt I now see a 3.5% restaurant fee AND a 20% event fee, which was not disclosed anywhere when I entered the restaurant or told to any of us when we sat down to order. "The public deserves transparency when dining out, and that includes knowing the total cost of meals before ordering," Arizona Attorney General Kris Mayes The menu should have stated (or even the waiter idc) that we were about to be charged an exorbitant amount of 23.5% in event and restaurant fees. Crazy to me that places like this try to get away with stuff like this, likely thinking they can take advantage of people rushing to a concert. Please proceed with caution and I encourage you to ask about all of their fees before dining here. I paid $72 for 2 mediocre salads and 2 beers...screenshots of all of this are attached.

Decent food. I recommend the wings. The benny duo was okay. Service was nice and ambiance felt like a dollar store bachelorette party decor. Prices were reasonable. This is a one time visit or a if nothing else has a short wait kind of restaurant

Good food very tasty, nice atmosphere and friendly service. Minor down fall was when we tried to order some things on the menu was not available. Not sure if it was because we went too early. We went for brunch around 11ish.

Looked for a place ore game to get brunch. Did not realize it would be a different game day menu. I had ordered the nachos without jalapeños and it came with jalapeños and a cold thin cheese sauce. I wouldn't recommend. In its place I ordered a traditional breakfast which was served hot and tasted great! I had ordered a drink special and it wasn't listed as spicy but somehow maybe they used the wrong liquor? It was a mixed drink with champagne and a side of the champagne came with so I had that instead. The venue was quite cold since the front and back windows were open and it was kind of a wind tunnel so I'd probably recommend they close the back at least. The DJ was the absolute highlight of the service! I could've stayed there hanging out listening to him spin all Sunday if I don't have tickets to the game.

Lonyae gave immaculate service. The new Lola has amazing music , ac , good service . Come out here if you want brunch .

Such a cute venue! There is always a theme or special event which is so fun! Brunch was tasty, server was so nice even though he was crazy busy. I definitely recommend it for brunch or late night - no matter the time of day- you must grab a picture at the cute photo ops!

Went here for Mother's Day !!! We expected it to be busy. We did not expect to see the tables around us to be greeted and served while we were still waiting to even see our server . Another waiter came to ask how we were doing and when finding out that we hadn't seen a server said "oh Damn " . She ended up helping us while we then seen every table around us be given their food while we waited over an hour plus . And no we didn't order anything gourmet. We order chicken and waffles. The service was absolutely horrendous!!!

Me and my friends have been going to the Lola for years now. Lonyae has been our server several times and is the best!

The Lola is like that one cousin at the family reunion - it looks great from afar, but once you get up close, it's a hot mess. The floor is sticky, the atmosphere is deafening, and good luck finding a server. But hey, at least the drinks are instagrammable...if you can get a good angle amongst the chaos. If you're into drunks and $18 drinks full of ice this is your spot. Did I mention the drunk girl puking in the bathroom, the empty soap dispenser and broken hand dryer? Bring your hand sanitizer you'll need it. So, if you're feeling adventurous and want to experience the ultimate sensory overload where you don't have to talk or who your with because you can't hear them, The Lola is the place for you! Just don't say I didn't warn you...

I had high hopes for this spot but it fell pretty flat. I have complaints about the ambiance. The patio area is cute. We made a reservation and had our pick of the restaurant. Ok...the not good: There was no coffee or tea because the brewer was not working. This place has an entire section titled ,"Toasts" and we were excited to try them. Our server informed us there was no toast available. That's it. Didn't say that up front. No "I'm sorry." Just like another day. Super disappointing and didn't help after being told there was no coffee. I had high hopes for the Eggs Benedict to impress. It was just ok. The english muffin looked like it had been roll over. The temperature a little off, but it tasted good. I will say the Bloody Mary was good. But unfortunately the overall experience was disappointing. I would encourage management to train the staff a bit better and get your equipment operational.

I went here a few times a few years ago, but it seams to have gone downhill a bit. When we got there, we had to wait a long time for someone to check us in, and there was a sign saying "we are closed" when it said it was open on maps. The waitstaff are a bit rude, the music is so loud you can't talk to friends, and they seemed to have taken the fry board and protein board off the menu? When I asked the waitress she made me feel a bit crazy for asking. It was my favorite thing to get there! Sad it isn't what it was anymore.

We took our granddaughters there for Easter bunny and breakfast the week before Easter and had a wonderful morning. The staff made it special and the meal was delicious.

Was in town for a convention and woke up hungry. They were the only place opening early (10am...) just me so got a spot at the bar and ordered a bloody and bfast burrito. Took a minute but they did just open... Bloody was a little melony. The bfast burrito with steak was exactly what I needed. Large portion, flavor was on. Big bites of steak that were cooked perfectly! Half for now and took half back to the room. The void in the pic is where a chunk of steak was that I plucked out before the pic lol Will eat here again

We love The Lola !! We had the best service by Lonyae he was super fun and friendly !! Great energy and even greater vibes

We had an amazing Birthday Brunch at The Lola !! My favorite part was the Champagne Parade Our server Lonyae was incredible, very attentive and had great recommendations! We will definitely be back soon :) ask for Lonyae !!

Martin was phenomenal! Went to a gathering with moms from our football team. Had about 24 women all together. Our server, Martin, was AMAZING! Very social, had a great personality and made all of us feel comfortable + made it fun! Thank you!

We've been to The Lola for brunch, but did you know they also have an amazing dinner menu? Everything was delicious from appetizers to dessert. The vibe was top-notch, and our server, Javon, was next level. Everyone was so attentive and personable! They also do some awesome celebrations. Here's what I recommend: - Entrees: Alavodka pasta or Carne Asada plate. The kids had their mac and cheese and loved it! - Dessert: Fire Dessert!! It is a whole experience. - Cocktails: Amazing as well!

amazing service it was wonderful gave me and gave me an amazing first experience here amazing food warning buffalo wings are VERRY HOT so be prepared i recommend the wings 100% 10/10 would go again

This is by far the worst restaurant experience I have ever had. I made our reservation through the experience page and prepaid for the Cookie Monster experience since we were celebrating a friend's birthday. When we arrived, there was a full blown event for Cinco De Mayo going on that I was not made aware of before paying for the reservation. The floors and tables were sticky and the restaurant smelled like vomit. The DJ's music was so loud that we couldn't hear what anyone in our group was saying. We wound up giving up on conversation and eating in silence. I ordered the mini chimis and they were more mediocre than Taco Bell so I didn't even finish a full one. The worst part was that the wait staff didn't even know about the prepaid experience until I asked about it at the end of dinner. I was told I could have a refund, but since then, I have not been able to get in touch with anyone from the restaurant. Don't believe any of the hype--this place must have paid influencers to post about it on social media because it's nothing like how it's advertised.

Abril was a great server and the atmosphere for the watch parties are always fun and inviting!

We walked around Westgate to see which restaurant had the best brunch vibes and The Lola was the one. The music played was hip hop/ rap/ r&b/ and Latin. It was my cousins birthday so we paid an extra $35 for a bday song to be played , a shot, and for staff to come out with birthday signs and sparklers. My friend said the chicken and waffles was delicious. I ordered the basic: eggs, bacon, home fries , English muffin ( it was good). The Lola is great for girls brunch, bday celebrations, or to just have a good time.

Do not eat here, trust me when I say nothing unique or authentic about the food, customers are not appreciated here nor is customer service in general.. if I could give zero Stars I would.