The Lost Camel Hotel - Ayers Rock Resort

We had a 3-night Stay at the Lost Camel in Ayers Rock resort. The hotel is a basic 3* and the 'resort' and 'town centre' are rather grandiose terms for what's on offer!||Let's start with the hotel positives: a nice small pool; very close to the several eateries and shops that constitute the 'town' (village square is more accurate); and the room is adequate in terms of size, comfortable large bed, fridge (really important in the intense heat), tea / coffee making facilities (including daily milk provided); shower gel, shampoo, conditioner, and body lotion; and excellent air con. Although we had a mid-morning arrival, many of us were given access to our room; after a bit of a wait.||On the negative side: there is no lift, and residents are expected to carry luggage up a challenging flight of stairs if located on 2nd floor (as we were, but got the nice but reluctant receptionist to sort for us)! The accommodation block and room are more akin to a hostel; with basic shower and toilet; very limited storage space (meaning we didn't unpack!); no complimentary water provided (curious, given the constant high temperature), or information about where to get water (or refill); no eating facilities (guests had to go to neighbouring Sails hotel, enduring a hot walk); and inconsistent room cleaning (full bin not emptied, tea & coffee not replenished)! Finally, the 10am 'check-Out' means a lengthy wait around the lobby area (which becomes quickly crowded, as new arrivals stream in too); not helped by small number of staff on duty and dealing with a lot of people (and only 1 receptionist when we were 'checking-out')! ||The village, despite being so small, has a mini-supermarket, coupled with several nice places to eat (with large portions!). But the real highlight of our trip was not the nice (if overrated) sunrise experience at Uluru or seeing the Mata Tjuta National Park; but the fabulous local talks in the resort square, from informative presenters (curiously all male?) and video / movie options (helpfully catering for children and adults). ||NB: 1. 'Free' shuttle from airport to the respective hotels (and back)🤗||2. Breakfast at the Sails in the Desert hotel is buffet style and lovely; and praise for Angeline for all her hard work🤗 and Lillie for tasty omelettes / fried eggs🤗||3. The flies are a constant irritant throughout your trip!||

I’d suggest renaming the hotel ‘LOST Manner’ instead of Camel. Not a single staff member smiled—not at check-in, check-out, or even as a courtesy. For a hotel with no restaurant or café, and rooms that aren't even clean, the $300 per night rate is outrageous! Just try washing the bathroom walls—you’ll uncover the entire history of previous guests. Unbelievable! I reported it to a room service staff member, but nothing was done.

Check in is 3pm , our room wasn’t ready when we arrived , but reception let us know 2-3 hours before that we could put our luggage in the room. |The rooms are tired, in need of decorating. Cleanliness is at the lower end of the scale, the toilet was cleaned in our stay of 3 nights . |The hotel is adequate, there isn’t a restarts hotel, but we had breakfast in our package which was at the Sails in Desert hotel, 5 minutes walk away , this breakfast was very good . |The TV is limited in channels and the receipts poor so the screen keeps freezing. WiFi was very good in our room. The staff were helpful. |There are better hotels in the resort

I stayed 3 nights at the lost camel hotel. The pool was very nice and clean. Breakfast service is amazing. But there is no window in the room, it s unacceptable. I felt like I was in a cave and had a hard time waking up because there were no windows.

We stayed here last night. Good for a one night stay. Nothing fancy but room clean and comfortable. The bed was good and had a good nights sleep. I used the swimming pool in the evening and that was nice a refreshing. Not bad at all for a one night stay.

The rooms were good, and the location was excellent for trips to Uluru. However, the pool area had far too few shaded spots, which is a big downside given that the hotel is in the middle of the desert. There is no restaurant on-site, and not even drinks are available for purchase, which is a major drawback. Additionally, our room was not serviced one day, and we had to ask for it to be done. While there are probably better hotels at Uluru, this one is fine for a short stay. On the positive side, free washing machines and dryers were a great convenience.

This was a pretty good hotel. The stuff inside the room was clean, modern, and made our stay convenient. They had a proper hair dryer, solid water pressure and the toilet and shower are separate so there was no urgent waiting, lol. There is a pool outside with decent temperature that is big enough to swim in, the staff is very kind (if you show up outside of business hours, the folks at Sails in the Desert will take care of you), and the room is well positioned to the town square and supermarket. You won't go hungry.||There are insects, but that's just... Australia. I don't know how much influence they have over their insect population, but think of it as learning about the biodiversity of the Northern Territory, lol.||What I didn't like is, strangely... the door. There are quite a few folks running about from outside the hotel, and our door was lightweight, as in you could probably knock it down if you really wanted to. You could almost see the outside through the gaps when it's closed, which is not a great feeling when strangers are running out and about at night. It made me feel a bit unsafe.||All in all, a good stay for a couple of days! I probably wouldn't want to stay longer, though.

The hotel is basic but the rooms are clean and roomy. The staff is friendly and helpful. Laundry was free so that was a nice perk. The buses don’t stop there so you need to walk a short ways to meet any shuttles. The cinder block hallways are off putting, but the rooms make up for it.