The Lugger

Exceptional place. Staff friendly and helpful nothing was too much trouble. We had the deluxe double with stunning sea views. The room was very clean and comfortable spotless. Lots of finishing touches in the room,, bowl of fruit, range of teas, coffee and hot chocolates, chocolate mints and dog treats. The bathroom had high quality toiletries. Everything was just perfect. The food was totally delicious at breakfast and evening meals. My absolute favourite was the monkfish.

A huge thank you to Mel and all The Lugger Team for a wonderful Christmas break. From the very warm welcome on arrival to the regretful moment of departure, we were looked after extremely well. Our dogs were most impressed by the treats on offer every time they exited reception!!||Our rooms were very comfortable, the sitting rooms cosy and convivial and|we particularly enjoyed the lovely view from the dining room and conservatory. |Our delicious meals were beautifully presented and served by the cheerful dining room team.||Best wishes to you all for a very happy new year.

We had supper here on Nov 15th. We have been to eat here quite a few times as it’s literally 2mins from the cottage. Quite a big change happened over the last year where the management bent over backwards to try and fit us in for food even though we were not hotel residents….and you always get a warm welcome.|This time we were looked after by Christina who recognised us and made us feel special immediately. The food is really quite outstanding and you look straight onto the little harbour from the window tables so there’s nothing to dislike. We both came away thinking that the hotel is a real advantage to Portloe as we can have great service and wonderful food by just walking a few steps and without having to get into a car.|Star of the show is Christina|We will be back!|Jon and Fiona. Portloe

We had an absolutely lovely stay, and the staff couldn’t have been more welcoming – not just to us but to our dog as well, which made the experience even more special. We think they may rotate menus to keep things interesting, but if you get the chance, we highly recommend trying the monkfish starter and the pork chop for mains. Both dishes were outstanding! We can’t praise the staff enough for their kindness and exceptional hospitality.

Absolutely fantastic stay yet again. This was our 4th stay in the last 3 years and the hotel is still one of the friendliest, cleanest and nicest I've stayed at. The staff are on hand to help out with all your needs and the restaurant serves some of the best food I've had. Thank you again for having us and we are looking forward to our next trip down this year 😀

Super hotel in a tucked away part of Cornwall. Super clean, and the staff were immensely friendly and helpful (especially as I got ill with flu during my stay). Dairy free options were available and the breakfast waitress Debbie even ordered a butter alternative for our second morning! Parking is tight but manageable out of season. Dog washing station outside the accommodation block. Room had a fridge which was great. If I was to be very picky, the terrace door in the room rattled in the wind which was annoying at night. Although the staff were aware of dietary requirements, I felt like chef staff and waitresses were on autopilot and few things likely arrived with Gluten containing ingredients, though I admit I didn't question it. It would have been nice to have the staff reiterate / confirm the requirements on serving. It wasn't a problem for me as I'm intolerant, but for those allergic it might be more concerning. Overall a very nice stay, I hope to be back and lurgy free in the future!

We were superbly looked after by a truly hospitable staff, the atmosphere is friendly in this lovely little hotel perched beside the sea and it was tastefully decorated for Christmas with a welcoming log burner. |Sadly the otherwise lovely meals we had enjoyed did not extend to Christmas lunch. Our meal had clearly been left in a warmer for way too long, it was tragic that a beautiful piece of turbot was dry and cold. My husband's turkey was sitting on a few grey sprouts worthy of the average school dinner. To top it all and suggest that the kitchen staff had really given up by 3pm on the day was the Christmas pudding, that was so over microwaved that it was akin to a rubber ball and resisted all attempts to dig into it with a spoon.|The poor lunch seemed to deflate the ambience amongst the guests and the day rather fell flat once the afternoon moved on.|Compensation was forthcoming on our departure but there is only one Christmas lunch a year and sadly this can't be retrieved.

Proper posh is exactly what I'd call the Lugger. My assistance dog was treated like a celebrity! And welcomed everywhere. Beautiful, spacoius room, spotlessly clean. Bag of dog treats and fridge in the room. All the staff were extremely welcoming from arrival to departure. Beautiful location for coastal path walks. Very old building so expect quirky steps and low ceilings. Food was fantastic.

Cute hotel in a small town. Their heart is in the right place but execution is rough around the edges. Housekeeping was notably bad (towels purposely left on ground were re-hung rather than replaced, etc.). The reception and dining room staff were all friendly and helpful, although one staff member in particular was a bit of a klutz and overly excitable... there were frequent clashes and bangs from him rushing around and dropping silverware. The food was great!

We loved our stay at the Lugger! Cute little marina in Portloe and a fun trip down narrow roads to get there! Definitely quiet and secluded. We enjoyed the included breakfasts and also the additional dinners. Great menu, with some changed entres the 2nd night. The staff was extremely helpful and friendly. We also enjoyed hiking around the hotel on the cliffs and paths! The room was comfortable with nice amenities. There was a small tv, but we never even turned it on. Too much to do outside! Complimentary hit chocolate in the evenings was a nice touch, too! We'll be back!