Ben M.
Yelp
Well yes, first review here. Encouraged to review because the experience I had was so shocking that it's like therapy. Mostly, it's about one person there, didn't get his name but I can't imagine the owner or manager wants him to be the representative for the business. First, we ordered at 535p. At 7p, my two friends starting receiving their food. Fine, it's that time of year. We get it. I started waiting and looking (the person who ordered
In front of me got their food 20
Minutes before me!). I asked and then looked in the back. Not a good idea. When my food came out finally the guy who brought my food said "thanks for watching us cook, it's one of two restaurants in the valley" as if it were a privilege to eat there and then I walked out and the door didn't shut all the way and he "thanks I got the door too" said in a rude way. After that rude treatment I asked him what his problem was, and he acted like he did nothing, basically pussed out. Got to my place and turns out I'm missing an order - had to go back to get it and then there was zero empathy. After over an hour and a half and they still didn't get it right!. Been here multiple times, get the need for the wait, but treated like this? Also, tipped well, zero appreciation. Why would I come back? So pissed that I decided to sit down on my vacation to write this review. For the manager, the guy who was the jerk was about 5'7" beard dark hair. That said, the food was good and the drinks were great per usual.
Addition to my review: owner got back to me, hopefully going to address it. Changed to 3 stars from 1.