The Mall at Stonecrest

I still remember when Stonecrest Mall was first built. Everyone was there and it was such a great experience. Today, Stonecrest has changed a bit. A lot of people talk down on Stonecrest, but it's really not as bad as people make it seem. I think a reason why I tolerate it, is because I'm from Augusta and it gives me a similar vibe as Augusta Mall. I've found quite a bit of things for myself while at Stonecrest. My favorite is the food court. Their food court is one of my favorites amongst many malls. Overall, I'd give it a shot if you've never been. There are definitely several cheap, fast fashion stores, but also a lot of your normal stores.

I'm writing this to Ashley Homestore at Stonecrest. I bought power lift recliners in May 2018 for me while recovering from hip replacement surgery and bought one for my wife in May 2020 after she fell and broke her hip. I had gotten the warranty on both. Now I've been trying to get a remote control for the 2020 chair(still 2 years left on warranty) and been getting the runaround for almost 3 months. The repair people sent to my home said the remote needs replacement and it's covered by the warranty. The store said we have to pay for the remote even after showing proof that it's under warranty. Even after about two hours trying to get through to corporate and getting a headache with their AI has done nothing. Now I'm getting prepared for shoulder replacement surgery and will need my recliner is working shape. So I'm giving Ashley 1 star for failure to honor warranty even after the repair guy they sent to my home told them the problem but Ashley is requiring me to pay for the part which I'm not going to do.

This mall seemed like a waste of time. I remember coming here a few times when I was in high school. At that time, I enjoyed it. Not so much anymore. It is a nice size--two levels. It does have a lot of small, non-chain stores. I like that there is a bowling alley and arcade inside. The mall does have an app which informs users of deals. I think that was neat.

I fell in this store almost 3 years ago. An employee placed a box of merchandise on the side of the register that I did not see until after I had fallen during a chaotic scene in the store. A wall shelf or pole had fallen to the floor with a loud bang. As I was running to see where my daughter was in the store. I fell over the box. Instead of the employee helping me up, she picked up a broom and began sweeping the glass that had broken up in my face. Then called called the Mgr. yo come back to the store as she was away. I'd gone back to the mall on a number of occasions to no avail. Once with a Mgr. telling me they were still processing my incident report. 3 years are coming to a head and I haven't been contacted by anyone from this company. The Mgr. that wrote out the incident report and probably never turned it in, said her system was down and she had no way of giving me the report and for me to take a picture of what she had on her phone. It pissed me off that she offered me a couple of t- shirts which I declined because I was hurt to the point where I needed to seek medical attention. I've had hand surgery and am due to have another surgery on my other hand as a result. If I don't receive a response soon, this will be going to court and I will be seeking more than just the cost of my co-pays for my hand surgeries. This makes no sense. To add insult to injury, there was no first aid kit to tend to my injuries. She had to run out and purchase items to stop my bleeding. Your Manager was a DONKEY for that! FILLED WITH LIES!

I like this mall because it has a nice combination of inexpensive shops as well as more expensive boutique selections. It has a little bit of everything as well as Bath and body, perfume, and fun places for the kids to play. It may not be the prettiest mall, but they really have, a nice selection of stores to shop at and very affordably priced.

I went with my 10th grade class to the food court at the Mall at Stonecrest. Me and my friend Avery went to the Chick Fil a at the food court. I got chicken nuggets and fries and a lemonade. It was very good. The cashier was very sweet and helped me understand the nugget count like if they had 8 or 12 or 6. One thing I didn't like though was the long line was kind of annoying in general. Overall though I really liked my food and would definitely come back to the mall in the future.

The malls main halls reek of marijuana. If you have a sensitive head/nose this ain't it. This place offers inexpensive stores and popular brands like Macy's, vs & pink. Overall my experience here has been pretty good!

I like the selection of kids and adult work clothes but HATE the slow long lines. Check the website for coupons. NOTE - JCP matches on-line prices. One of the cashiers at this store said they do not. Since her attitude was horrible I made the purchase and then spoke to a Manager. I'm not sure why worker bees act like they own the store. Perhaps she was just lazy, either way that is not the policy.

This mall is conveniently located within 30 min of my house. I had a return to take back to Macy's and I've had it in the car over 2wks. Just busy! The store was fully stocked with Summer attire (dresses, shorts, t-shirts, sandals). I couldn't walk by the dresses without trying them on :). I didn't like the fit so I moved on to Customer Service to make the return. Carolyn was the only associate at the desk. She greeted me with a smile and returned the item. Took less than 10 min. Shopping during the week day is the best time. It's less crowded and you're able to get assistance quickly.

I came to stonecrest to go to Sephora. The parking was great - parked on the JCPenney side which was fine because Sephora was located inside. I figured all other locations near my house would be closed by the time I got home so I stopped here. This location was just sad. They had almost absolutely nothing in stock. Nothing. I mean management could have done much better with their stock orders. The shelves were so empty as if they had a major sale and they didn't! The rep was so nice so but she was the only one there and had to keep leaving from assisting me to assist others and ring them up. I did get the foundation I needed by it was merely by accident and luck because they were out of the shade I needed and the lighter shade actually matched better. I went to get Lancôme mascara and they were out of the full-size - had the wrong one stocked in its place. As I was checking out I noticed a travel size one so I purchased that. Most likely will not be back!

Went to auntie Annie's for A pretzel. My pretzel was warm and made as I had requested.

This one of my favorite movie theaters in Georgia. Even though the food is high and the drinks and the candy I love going to the movie theater. Killeen movie theater and the bear are clean too the custodians are nice so no bad blood. But I enjoyed the movie and I think I'm going to say it again next weekend. So who's coming with me lol

I am not very big on "Shopping" but I think I can appreciate a mall that meets my expectations. The Stonecrest mall has everything you would need in one place. The stores cater to many different groups. The distance between opposite stores seems close. I think that is a good thing. I just wonder how crowded the mall will be during holiday shopping. The layout of this mall is easy to navigate and is allows you to see the upper and lower levels simultaneously. The food court offers a nice selection of restaurants, is spacious and very clean.

I enjoy going to Stonecrest mall for the variety in shopping and the food. I made a day of this trip; shopping, lunch, and a movie. Having all those things in one place is a win. This mall is always very clean and there always seems to be some kind of sale going on here. I love a good sale. There is so much parking all around and it's also accessible via public transportation. There is a noticeable security presence inside the mall and driving around the parking lots, so you feel an added sense of safety. The food court is by far my favorite stop though. They have a good variety to choose from; Asian, subs, bar-be-que, and pizza are just a few. The prices are affordable too. I feel like there are new stores and kiosks popping up often enough to keep my interest peaked here also. Stonecrest mall is definitely winning in my book.

It was cool, pretty busy on a Saturday. I went to play pool with my friends and I like the process of being assigned to a table and there is a time limit per table and they have a bunch of games as well.

This is probably my favorite mall in the metro ATL area. It has everything from Round 1, movie theater, essential dept stores and more. Parking isn't too bad. Outside the mall has great eating options if the food court doesn't satisfy. This mall has a store for everyone.

I enjoy this Mall. It's never too crowded and always has stores up and running in all spaces. Food Court has plenty different food options. Bathroom areas are always clean.

Have to admit this is one of my favorite malls. Yes, there are some kids around, but I really think the mall is buckling down on this. The seem to have some kind of curfew in place now and that helps. To me the most customer service friendly Forever 21 (see other post) is in the location. What can I say that others havent said. Its a laid back atmosphere without a lot of high pressure sales stores. I like the fact that the Yankee Candle store is still here, and even though they closed the Hallmark store, Yankee is still available for good gifts. Macys is average, and their women's department is one of the worst I've ever experienced style wise. They only carry Apple Bottom and Dereon in their womens urbanwear department. The Macy's men's department however does carry Polo and Lacoste, which seems to be unheard of these days unless you visit Lenox Square. I prefer these traditional brands to the Sean Johns and Rocawear brands. Foodcourt is good also...they have a Cinnabon. Also right off the food court is a full Mac Cosmetics kiosik, in case the one inside Macy's is jammed. This works for when I just need a gloss or something and dont want to have to wait for the one Mac assosciate in Macy's to finally be able to get to me. Havent been to the Khol's yet, but my aunt swears its one of the best when it comes to Khols. Also....forget the Bakers shoes here and hit up Cathy Jean.

Stood in line for 45 minutes. Cashiers kept walking away. It was incredibly hot in the store too. Very miserable situation!

So this place is a little hood but his everything that you need! All my favorite stores were here. Plus round one (the hood version of Dave and buster). Lol. It definitely is not classy but I was in the area and need to make a stop. You will find the typical chain stores like New York and company etc. Lots of varieties. Lots of places to snack etc. I would not go out of my way to pay this place a visit, but it serves its purpose as a comprehensive mall.

A NEW DAY! Each time I have heard of this mall, it has been in a negative context due to conflicts that have occurred primarily with unsupervised minors. Since 2009, a curfew has been implemented and minors are not allowed in the mall without supervision, (parent or legal guardian), after 4pm on Friday and Saturday evenings. Although there was no visible security in this mall, I felt perfectly safe here. On this Sunday afternoon, all is quiet at the mall and it is actually very nice. There was really nothing to dislike about this mall, it has wide open spaces, plenty of bench seating and the floors are absolutely beautiful. We loved the holiday decorations and that North Pole setting was the best we have ever seen. The major anchors in this mall are Sears, Macy's, Dillard's, Kohl's and JC Penney. There are quite a few urban stores and unique shops like a barber, shop, an art gallery and a shop specializing in African art and accessories. We had a very cool and relaxed visit and enjoyed just walking around and taking it all in. One of the cool design features we noticed in this mall is their hidden escalators. The escalators are not located in the main corridor of the mall but off to the side and we really liked this feature because it did not disrupt the design aesthetic. On the upper level, there was a food court with varied choices, such as Cajun, barbeque, salad, wings, sandwiches and Asian options. On the lower level you will find a nice play area for kids and a cool ride-along train that parents and kids seemed to enjoy. All of the stores were clean and organized and the employees were warm and welcoming. Loved it! I would definitely return to this mall in the future and recommend it to families and others who just enjoy strolling the mall or need to get some shopping done.

Customer service skills are very lacking throughout the mall. I've gone into stores countless times preparing to buy something, but instead leaving because customer service was so horrible.

OMG!!! I never seen so many negros shopping in a mall that looks like a non expensive Aventura mall before!!! I was culturally shocked! And there were no issues! U can't even go into a flea market in Miami without someone fighting. I wouldn't really know how a flea market is now its been almost 8yrs since I've been in one. Anyway, decent place to pass up time with decent stores. I love how the guys with "sass" work at the Mac makeup booth! Cool beans!

Great place to get robbed, car jacked or car being broke into. Many friends in the police line of work refuse to go here or allow their family to shop here. When I do go its a in and out quick store visit when I know exactly what I need and where it's at. Have your current license to carry a concealed weapon permit ready to show incase you need to protect your self. Also, keep your iPhone hidden!!!

My rating says it all...I've experienced better. Sadly, I experienced better with the Mall at Stonecrest. I understand that retail stores took a hit with the economic turn but the loss of some key stores in the mall and surrounding complex have me concerned. Though in a largely African American community it must be said we are not a monolith. If I see one more athletic appareal or cheap casual wear shop I am going to scream. Not everyone in our community shops in these stores. There are still some ok national chain stores but I'm seeing more and more random stores pop up. I really hope mall mgmt can lure some more stores to create a more robust option of shopping.included in the mall. If not, I'll have to head up 124 to Snellville.

This isn't one of my favorite malls in the alliance area, but it gets the job done when I want to hang out with friends and family. I really do like the fact that they have open up a round one in the mall, that place is a lot of fun no matter what ages attend. I think this mall is very good for people in the Lithonia stone mountain indicator area. I think this place is good for when you are at home and have nothing else to do and want to have a good time with friends.

Since I live a few exits from this mall, I've been here a number of times. There's more than enough parking. However, it could be an absolute terror going here during any major shopping holiday. On the other hand, what place isn't? Any who, it has major department stores as well as other stores too. The food court is big, but with the exception of one place that slips my mind, I'm not really a fan of the selection. Like most malls, there's an infestation of pre-teens and teens. I can't knock them though, I use to do the same thing. The mall instituted a rule that kids of a certain age can't be at the mall without an adult during certain times during the day. I'm a fan of this rule. As a male, I wish there were more stores that catered to male clothing. They have an Express in the store, but I would like more options. Not to mention Express can be a bit pricey at times. I'd like something like a Banana Republic or an H&M or something. For people with children, they have a train ride for kids. It rides the children around the inside of the mall. A lot of times they also have people from children programs come to the mall too. Since I don't have kids, I couldn't tell you who the hell they are, lol.

VARIETY IS THE SPICE OF LIFE. I like Stonecrest because of the summer concerts and the plethra of stores. The Kohls, Macys and Pennys are great but since I shop at the video store (gamer) I really can appreciate that too. As with any mall on the Marta line there will be teenagers hanging around. But a plus is security.

As far as malls go, pretty darn perfect. Like Lenox, without the hoity-toity people. Of course, the chick-watching is not quite as good as Lenox, but it's much easier to talk to the ladies that are here. Unfortunately, a good chunk of the peeps around here are specifically Ghe-to-the-tto. Like the bane of Don Imus's existence. Or career, rather. Optimus keeps it real.

Although I'm a fan of shopping I've never been a fan of malls. This mall has always had an upscale feel without the snobbery of Lenox or Phipps. All your standard anchor stores are here: Macy's, Dillard's, Kohl's and more. And while your there don't forget the nice restaurants and movie theater in the surrounding area. There's a little bit of everything all in one area.

One of the lowest quality malls you can find! They have a ton of the Instagram outfit stores (very cheap). Really don't have to many good stores other than Victoria Secret, Macys, Dillard's, Best Buy (yes they have that inside the mall), JCPenny, & Sears. The rest of the stores are along the line of Rue21 & Rainbow. The food court sucks. They have maybe 6/7 options of places to eat so the pickings are slim. Plenty of parking and they do have an AMC theater attached to them. Not one of my favorites by far. I literally walked through the entire mall in 15min. I give them 3 stars.

I live down the street from the mall, and I've been in the neighborhood since before Stonecrest was built. I love the convenience too. I like to spend my money where my tax dollars are at work. I chose not to go to Lenox, Perimeter, Etc. I have always been very pleased with the service , the police presence, and the all the store options to choose from. I have ALWAYS been able to find what I need at my mall "Stoncrest". I love it

Nice mall. They have stores that benefit mostly all sizes and shapes. The food court was very clean. My favorite part was that there are lots of wall plugs to charge your phone. I had a few questions for the staff and they were friendly as well.

I like this mall, since I'm a mom they try to cater to all of us in a family. So, Ican get a massage, makeup done, shop for anything that I need want or desire, plus get a show sometimes for me or my kids. My son loves the play area, train ride around the mall & the other amusements they have. Keep up the good work. They have great promotions - so go to their website and sign up!! Thanks, because we could have no mall.

Not worth the drive if you are coming from north atlanta or the buckhead area. The mall is kinda ghetto with hit or miss customer service. Imagine the mall of West end, greenbriar mall, south Dekalb mall, and Cumberland Mall during income tax season combined. That's pretty much sums up this mall smh the outside gives the impression of tasteful clientele and high end stores, ha!!! Yeah right! The food court sucks, the bathrooms could be cleaner, there are a couple stores keeping the mall alive by a heartbeat but even their selections of merchandise are humdrum and better off ordering on line. There's is a security presence but I don't know how really effective they are **shrugs** I would shop town center mall before I come back out here!

This review is about their indoor "Monster Spider Jump". There was benches inside for the families to sit and wait for the children. When we were there they had other children enjoying it while my son excitedly waited to get on. We saw a young girl barely two years old on it and she was jumping with her father nearby. We also saw a set of twins who were about 10 years old and they were jumping high on it. So it is something that a wide range of children can use and enjoy. It finally was my son turn..yeah! She weighed my son to assess how to proceed safely and to make sure she adjusted the ropes properly. She took the time to make sure my son was properly suited up in the gear, gave him some instructions on what to do and gave him an initial push to get him started. She was patient, friendly and very attentive to all the children including my son. It took his dad helping him but he loved every minute of it. Great way to get some exercise in and for the kiddies to get rid of all that pent up energy. My son Tre Boy really enjoyed the "Monster Spider Jump". https://youtu.be/zOg2S8g30DY Photos here: https://www.facebook.com/Mrs.Maiesha/posts/10154294678409874

I've been going to this mall since it first opened. I've been working there since 2005 as well. So I've seen the mall at it's best and worst... **There was a new rule implemented just May 1st. Now on Fridays and Saturdays, all kids under 18 must be accompanied by a parent or legal guardian after 4pm. So this will cut back on kids running through the mal playing freeze tag, and 14 year olds "askin fa yo numba shawty in the red." LOL Ironically, this mall pretty much caters to families with children. Lots of kid friendly stores. There's a play area, a train that goes through the mal (about 5 bucks), and NOW there's a EuroBungy downstairs infront of Sears (my new job). If you want to know anything about this mal just ask me... I'm pretty much an expert :]

Gonna be blunt: I don't like this mall. Not trying to throw in the race card but .. nevermind. Not saying it's a bad thing that it has a lot of urban clothing stores, but since when did a MALL not have variety, for everyone? I am a HUGE Forever21 fan .. diehard. But this is the worst Forever21 I've ever gone to! It was so unorganized, I never get greeted when I step foot in there .. co-workers are found mingling with eachother .. Not paying the customers ANY attention. When are people going to realize customer service can make or break a reputation? I mean for a quick grab it's cool. Like if you rip your leggings, need a white T, or some plastic pumps for the club.. Then stonecrest is the place to go! I'M SORRY I'M JUST BEING HONEST! I am entitled to my opinion and that's the vibe this mall gives me.

I was in high school when stonecrest was built. Used to love it but now it's gone downhill. Could be the next south dekalb mall in a few years. Macy's, Rainbow and a bunch of other fledgling stores that change ever so often. But it is definitely Lithonias jewel. So many teens running around and crime increasing steadily in the area and in the mall itself. But good for your everyday shopping needs. My fave stores in here are Fashion to Figure and Ashley Stewart.

I will say this mall is one of the newer and better malls in the Dekalb County area compared to South Dekalb, North Dekalb and North Lake Mall. This mall is convenient for me since I live literally 1 mile away so I always come here for clothes shopping or if I want to go see a movie I'll check out the Cinema there. They recently built a Round 1 arcade bowling attraction at the mall which is pretty cool for a date night or fun with family and friends. Down to the negatives, it seems like stores and businesses come and go here. You may see a particular store you like or favor and the next thing you know they closed it down and put something else in the place of it. I also wish there were a little more variety in stores.. Too many clothing stores that basically sell the same things in each one and no versatility except for H&M and Rue 21 which are one of my favorites. The people who work the kiosks are mad annoying and aggressive. I can't walk from one end of the mall to the other without people coming in my face asking my to buy or try a product. Nonetheless this is a decent mall that can use some improvement.

Love this mall but however, I rarely visit due to work and I mainly order what I need online from Macy's and not AMAZON. I still support big department stores mainly because it gives our youth jobs. I remember as a young man I used to hit the mall like crazy looking for a job. And I think of those days when I spend my money. This mall is well kept, I do think they need to invest in armed security or open up a police precinct inside this mall. It's only because if the world we live in today. The food court is okay however, the real gems to eat from is outside of the mall. One thing I can say is that if I can't get it from South Dekalb, then I can get it from here. I prefer going here than Lenox or Perimeter mall any day.

This mall is alright, ive been several times because my family lives close to it. Im always the only white person in there which is fine, im not racist by any means, but i will say that not alot of black people shop at American Eagle so there's has really good stock and options, as opposed to mall of ga or lenox where everything is gone. :)

I went to this mall to buy something out of stock in all the other malls. Before going I was sure to look at some yelp reviews to know where I was going. The comments about the large African American community who shop here didn't bother me but they were definitely true. I walked in the mall and the first man I saw looked at me with a funny face like I didn't belong here as if I was an alien. I probably never saw another Asian while I was there. But that has nothing to do with the mall and race is not a reason for ratings! I'm just saying. The mall is alright. Nothing really to excite me. The mall itself seem pretty dead and I rather a mall be some what lively. A lot of it is athletic shoes... but the people at Planet Smoothie were very nice. I don't have many words for this mall because it was a So-so experience. Nothing great... nothing too terrible. Not a mall I would take my time to go to.

Mall is cool but I can't fit anything inside because I'm 6'5" 325 pounds, size 15 shoe. Oh well....

It's nice and spacious in here, and there are lots of friendly employees. A new arcade/bowling alley just opened up across from the movie theater, and let's just say I've developed a minor addiction anyways stop by and you'll have a grand time out here on this shopping ground

I mall walk during lunch a lot of days. Its not that bad except for the guys at the kiosks constantly harrassing you as you walk by. It really makes me not want to come back. Lots of no name stores selling chinese clothes. But its large and clean and is kept up ok. Ive seen worse. Just wish tgey would control the guys at the kiosks and tell them to quit bothering people walking by

Nice mall, seemed more of an outlet mall to me because they don't have any high end stores. But it's cool

Not my favorite mall but I enjoy the stonecrest mall area with the shops and eateries. The stores are great but not the largest, overall I can pick up some quick needs for the moment.

I go here when I'm looking for my club attire. I never walk out empty handed! But Stonecrest is definitely not the closest mall to me, so I only go a few times a year.