Aaron H.
Yelp
The place was loaded with fantastic amenities, and the service was top-notch, no doubt about it.
We were looking forward to crashing on the comfy bed after a day of fun, but boy, did we get a surprise! The bed was dreamy, and the bedding was all clean and cozy, but then...bam! The music from the rooftop bar decided to join our party on the second floor. Oh, it wasn't just a subtle background tune; it was like having a rock concert right outside our window.
We thought, "Hey, the rooftop bar must be closing soon, right? So, the music will stop too!" But, oh no, it had other plans. Midnight passed, and the music was still going strong, as if the party was never going to end. By 2 am, we were starting to think they had their own DJ on duty for the night...
At 4 am, in a desperate attempt to save what was left of our sanity, we dialed the front desk. Turns out, the music was blasting from the restaurant INSIDE the hotel. And guess what? The poor staff was locked out of the program, unable to tame the music monster within.
Finally, at the crack of dawn (4:30 am to be precise), the music took a chill pill, and we managed to squeeze in a couple of hours of shut-eye. Phew! We were like sleep-deprived warriors on a mission.
Kudos to the management, though. They tried to make amends by giving us a 20% discount on our stay. It was a nice gesture, but honestly, I would've traded it for a pair of industrial earplugs.
Now, I have to give props to the staff--the real MVPs here. They were incredibly friendly and went above and beyond to make our stay memorable. From booking to recommendations, they had our backs and made us feel like royalty (albeit exhausted royalty).
I'll definitely stay with them again, I just hope next time they have addressed the lack of insulation issue.