Elizabeth T.
Yelp
Stayed for 5-nights in mid-August, this is a pretty good deal. In-comparison to other hotels in the area, and Berlin in-general, it is on the more expensive side. However, for a "Managers Suite" I spent between $198-$206/ night, breakfast included and it lasts until 12pm, 538 sq ft and a balcony. In San Francisco, NYC, or Los Angeles, this would be $450-$500/night. Lovely bar on the 2nd floor, and 2-Michelin Star restaurant, Facil on the 5th (unfortunately, didn't have the chance to go this time). Gym is 24-hours, there's a free laundromat - it's great.
The hotel is good looking, clean, and friendly. Great quality organic vegan bath products. Only complaint, wish they gave some freebies in the room like bottled water or snacks. Also, there was an issue with the spa/massage service.
I reserved a sports massage at 90 Euro for 90 minutes (see photo, upper left). Upon arriving, the spa tells me it will only be 50 minutes, I speak-up and say that it's advertised as 90 min., they tell me that it's only 50. I figure that the price will be reduced, particularly because this seemed to be more of a sensual massage than a sports massage (I'm being as nice as possible here). Called the front desk afterward, to make sure that I wouldn't be charged in-full, which turned into a blame game between me, the front desk, and the spa. Including them asking me to take a photo (see below) which I did but didn't send, and the hotel finally saying "on our side it says 90 Euro for 50 minutes, but we'll give you the discount" as if I was trying to rip them off. Well, see the damn attached photo. My guess is, this is a ploy to increase the customer base and that most people don't challenge them on it.
In conclusion, the location is definitely on the mainstream side of town, so if you're looking to dive into the art scene and really embrace what Berlin has to offer for the first time, maybe adventure to a different neighborhood.
Overall, recommend. Maybe skip the spa?