The Mandrake

This hotel had real potential. Beautiful arty vibe. Lovely surroundings and helpful polite staff who really were a credit to the hotel. However was ridiculously small and not particularly clean. The mini bar hadn’t been restocked from the previous guests stay. One old battered decaf Nespresso pod and a whole lot of extremely dusty items available to purchase that looked like they had been hanging around for a good few months. My partner and I regularly come into town and always choose a 5* hotel. We love hotel stays and spend a lot of money on the experience. Always happy to pay whatever the cost, if it’s of value. However, this simply wasn’t the experience we were hoping for on for such a special occasion a big Birthday. We had booked again for another birthday in May with a spa treatments but have decided to look at our other options. This didn’t live up to our five star expectations and I’ve stayed in nicer cleaner rooms here before. Unfortunately for the £468 cost, I will look at other options. Sorry.

First visited Waeska Bar at The Mandrake for drinks and loved the atmosphere and mocktails, so I had to come back to try Yopo. The three course lunch was fantastic, especially the Lindisfarne oysters, the adobo lamb shoulder and the tres leches dessert. Beautiful artistic setting and incredible value for the quality. Special thanks to Viktor and Lyosha for the warm and welcoming service. I will definitely be back.

With renovation work in our house we had to find a one night stay in London. We chose The Mandrake and it was perfect. Incredibly helpful staff, great atmosphere chilled during the day and lively in the evening. The big surprise was the quality of the food in the restaurant. I have been to the bar a few times, which is always lively, but not eaten in the restaurant. With so many alternatives nearby to chose from the decision to eat in was not an easy one to make. But it was perfect. Given the focus on design aesthetic and music you could imagine the food would take second priority but it was excellent. Eclectic South American menu and fantastic staff. Recommend it

I recently attended the Reiki + Sound Healing event at Mandrake led by Maria Lodetoft and Levin. I have been coming regularly to Maria's events for a while now, as they are always so nourishing and make a real tranquil oasis in the hustle and bustle of everyday life. It is worth a trip in to London just to come to see her at The Mandrake as I am not local. From the minute you arrive, the atmosphere is calm, peaceful and welcoming. The setting is wonderful at the Mandrake and I am always really able to relax and unwind easily. Both Maria and Levin were beautiful hosts and really hold a nurturing and nourishing space for their guests. The reiki and sound healing is a perfect combination, having been to many reiki and sound healings separately before, this is a wonderful opportunity to experience both so please keep this event available for the future!! I always leave feeling calmer, more grounded and lighter for the day ahead. I have booked to come again in a couple of weeks time and i would advise everyone to come and experience their gifts. Maria and Levin are wonderful healers and intuitively know exactly what their guests need. Thank you both again and see you at the next event.

My experience at The Mandrake Hotel for sound healing and Reiki with Maria and Levi was completely transformative. From the moment I walked into the space, the atmosphere felt deeply grounding and intentional. Maria Lodeloft is an amazing sound healer — her sessions at the Mandrake are truly exceptional, blending powerful sound frequencies with a gentle, intuitive presence that makes you feel safe to fully let go. The energy she brings into the space is beautiful, calming, and profoundly healing. Levi’s Reiki complemented the experience perfectly, creating a sense of balance and deep inner reset. I left feeling lighter, clearer, and more connected to myself than I have in a long time. If you are looking for a unique healing experience in London that goes beyond the ordinary, I wholeheartedly recommend experiencing Maria’s work at The Mandrake.

I recently had a Reiki and sound healing session with Maria and Levi, and it was deeply grounding and restorative. From the beginning, I felt a strong sense of calm and safety, allowing both my body and mind to fully relax. The combination of Reiki and sound healing was intuitive, gentle, and incredibly effective. I’ve also been attending their full moon sound healing sessions for almost a year, and each one has been consistently meaningful. These sessions have helped me release stress, reset emotionally, and maintain a sense of balance over time. The full moon sessions, in particular, feel like a powerful yet gentle reset. Maria and Levi are truly gifted healers who create a warm, safe, and intentional space. The location is excellent and very easy to access, which makes attending sessions even more enjoyable and stress-free. I always leave feeling lighter, clearer, and more aligned. I highly recommend these sessions to anyone seeking a truly meaningful wellness experience.

I chose to celebrate my birthday at this hotel, and from the very first step inside, I felt something truly unique. The staff were incredibly friendly and warm, and the whole atmosphere was cozy and beautifully designed. I enjoyed a soul-healing treatment, which was a wonderful and relaxing experience. The restaurant food was delicious as well. I highly recommend this place. I will definitely come back!

I attended Maria and Levin’s Reiki & Sound Healing session today and it was absolutely wonderful. Atmospheric and deeply relaxing; I felt as though my body had completely melted into the floor. It was really special to be individually held with 1:1 reiki healing on top of the beautiful soundscape. The London grind is relentless; it’s so important to have healers like Maria and Levin providing an oasis of calm in the heart of the city. 100% recommend.

BOTTOM LINE (Hotel Review): Ultimately, deceptive charges and poor customer service in dealing with same means I cannot recommend this place. At some point over the pandemic, many hotels in the London area began implementing a *DISCRETIONARY* 5% service charge, ostensibly, to supplement worker's wages, but conveniently, sidesteps strict UK laws about disclosing hotels rates. Unfortunately, I found this out too late, so this review will hopefully bring attention to this shifty practice to other Yelpers. This *DISCRETIONARY* charge is usually sprung on (unsuspecting) guests at checkout, and although they are supposed to overtly inform you that this charge is VOLUNTARY, OPTIONAL, and DISCRETIONARY (i.e., burying it in the Terms of Service is insufficient), the Mandrake did not do this. Rather, they strongly implied that it was mandatory, and when I contacted them only hours later complaining about their misleading/deceiving handling of this, they avoided addressing my concern and simply insisted they had done no wrong. Ultimately, I cannot a recommend an establishment that is unable or unwilling to take responsibility about their misleading and deceptive practices, and prioritize their bottom line over customer service. There's tons of other options in London I'd rather give my business to in the future.

Great spot to grab some drinks and small nibbles. Such a cute spot and the food and drinks were delicious. The service was kind of slow but we weren't in a rush or anything.

Breathtakingly beautiful and beyond gorgeous with a sexy...little bit dark moody vibe. The rooms are very luxe with sumptuous details, incredible art and all the amenities you could wish for. The terrace balcony is also spectacular and serene....I could sit outside for hours just taking it all in. Definitely one of my top 5 favorite boutique hotels world wide!

Overall the hotel was fairly classy. My partner and I had troubles checking in, they made us switch rooms on our last night which was a little inconvenient and I think some of the rooms are a little different. The wallpaper in our terrace room was a little uncomfortable for our taste, it had pictures of naked people. Our only real complaint was that the dining area in the lobby seemed to turn into a night club after dusk, which made it a little difficult to sleep peacefully. Other than that service like room service and laundry was on top of things. The whole esthetic overall was pleasing and the staff was very helpful. Very convenient location for traveling the city.

Excellent interiors & tasting menu! Great for foodies & people watching their weight b/c the dishes are tapas style small portions and packed with flavor. Fulfilling. And although the hotel is rather large, there are quiet corners; little private pockets within the building v. well-decorated from the execution of architectural designer Tala Fustok. Go here for lunch! Not a single dull room.

London's premier boutique hotel is as veritably mysterious and stirring as the mandrake root itself. We were lured, by chance, into the dark corridor of the Newman St dweller by its siren-esque operatic music, though I had heard murmurs of the 2017 debut of the Mandrake the year before. Popular with artists, actors, and ecclectic-loving Westend-ers, the Mandrake is like a beautiful nightmare. The interior is inspired with quilts of alternating heavy and light-weight textures and gothic colours, heavily leaning on purples and deep reds. Everything is dimly lit, intensifying the art on every corner, from ancient masks to hallucagenic oil paintings of haunting visages. The star of the Waeska long bar is the horned alpaca donning peacock regalia, commissioned as part of the owner's personal collection. The bar's inner core features a sky-high courtyard of vegetation, palm trees and foliage summoning visions of the Hanging Gardens of Babylon. Cabbalistic and abstruse, the canvases of winged creatures, many mirrors, and the spindly, reaching branches of the potted plans conjures up the occult. Surrealism is pervasive in every turn. With one step I felt trapped in a dark Goya panting, the next a melting into a Dali, but all the while i couldn't shake the creeping shop of horrors flavour. I wouldn't want to be there alone at night with the devilish shadows. The cocktails are bewitching creations, each named after a botanical, a spice, or a wood - 'Nutmeg' 'Pine' and 'Sage' with delicate chamomile, mandrake essence, shiitake, and guarana as stand out ingredients. Worth a visit from a spiritual, cultural, and mystical point.

I've stayed in some of the finest and chic'est hotels in the world but this places sits atop amongst very few in company. Cool elegant daper and refined with a friendly staff and sexy vibe throughout the bar hotel and in all through my room. Fing love this hotel

i had the most wonderful experience staying at the mandrake! it was quite a long stay and the staff was absolutely lovely. the room was perfect, and the restaurant was delicious. plus it's in a great area with lots to do around :) highly recommend!

Beautiful atmosphere .... feels like an wanna be Tulum ( Mexico). Food was terrible ... microscopic portions, rubbery fish and odd flavors and plating ( are potato chips a topping) Sat in the private room (the "penthouse" they call it) service was lousy ( took forever for each course/drink) and it was absolutely freezing... ( had to grab my coat from the coat check just so I could enjoy my meal without shivering). Overall this place is way too try hard ...would not come again... ohh but the cocktails are delicious! Come for a drink and vibe just don't stay for diner !!