The Marketplace at Steamtown

Well kept mall with a variety of stores and food places. Parking is across the street in a parking garage or there is street parking for a fee. We stopped to find dresses and accessories and Boscovs did not disappoint. After a quick snack from Auntie Anne's, we visited an cool variety store. Eric had quite the collection of rocks, minerals and gems all mixed into an antique/vintage store selling everything from coins, sports memorabilia, and vintage toys. He was very knowledgeable about his collection and eager to share with us interesting facts. We did not leave without getting some cool rocks for the kids.

It’s a clean facility, but I only visit for medical appointments, oddly enough. But, there are many vacant storefronts and it’s quite sparse in terms of foot traffic when I do have appointments with various Geisinger physicians located there. (I still find it bizarre going to the mall for medical appointments, but at least the space is being utilized). But, it is always clean, I feel safe and my nurse never has issues finding parking. I appreciate not having to feel uncomfortable as security seems to do a good job at keeping it a safe environment. I’ve visited with my young daughter and, she enjoyed it. But, there just needs to be more to visit. I hope your tenancy increases back to how it was when I first moved to the area. I’m sure you feel the same. Everything is wheelchair accessible, which is very much appreciated.

Always so much to look at and so much to see. The mall at Steamtown is an amazing place it's a very big part of our culture and our history. The start of the steam engine and transferring eventually over to oil combustion. There's a lot of history here and a lot of really really cool stuff at the marketplace. Just don't stand on the outside bridge when the train passes by you'll get covered in soot Heeheee

I ventured to this location to use the gym at Crunch fitness. I enjoyed the layout of the mall and the business of the building. Nice and clean and well maintained.

I loved how close this place e was to my hotel. We walked here, and it took us no time to get there. I really liked how easy it was to get there. Inside, you will find the sign used in "The Office" and also an aquarium within the mall. I enjoyed my visit here. It was very nice to go in and see all the animals. It is a bit expensive to go to the aquarium. It is worth it .

Like most other malls it's dying out. It sucks because this place used to be great! But now more and more stores are closing. I really hope they make a comeback. If they do I'll update my post sense I go there often.

My fiancé and I recently went here and had a marvelous day. We went out on the bridge and saw trains. We walked down to the historic site and felt like we were on a literal jumbo sized train set. When we walked back up to the mall, we were in the food court and got to fantasize about the pizza. Anyway, he got his nails done that day and loved them. We got Starbucks downstairs and enjoyed every moment (literally up until that last sip feeling). Then, we walked to Boscov's and we exited through the escalator to go back to the car in the garage. It was literally the best day ever. We walked all around the mall and saw stores that are "coming soon" and also stopped at other retailers (all of whom were super cool).

We visited here on our tour of all things The Office so that we could take a photo by the Welcome to Scranton sign (which is located on the top floor). I wish we could have explored some of the unique-looking stores in this mall, but one of our party wasn't feeling well. We parked at Boscov's--walking through that store was like stepping into 1995. It reminded me of department stores in my hometown and visiting ye olde Clinique counter when there was a "bonus" happening and they'd give you those bags of "freebies." The mall itself also is reminiscent of a mall of 10-15 years ago, before Amazon. I wonder what this place is like during the holidays. That being said, there are a lot of empty spaces and it does seem like it's on the decline--I hope I'm wrong!

The Steamtown Mall! 4 stars for my Office-loving heart. Not a ton of selection, prices are reasonable.

The only reason this is getting two stars is for the aquarium and Boscov's department store. To call this place a marketplace is laughable. Empty storefronts litter this shopping center. The few "stores" within the marketplace weren't even open at 11 AM during the week! The remaining storefronts are places of business, such as colleges, dentistry, gym, and medical. The aquarium is definitely worth a visit and Boscov's is a quality department store. But these two establishments can't hide the fact that this is the Odd Lot of malls/"marketplace"

I love the Steamtown Mall I have been going there for many many years I love the people that work there I also love the antique shop that they have in Boscov's and also even Starbucks really nice Mall nice to look at things and have a nice shopping experience if I could give it more than a five I certainly would

Walking in this mall reminds me of retail shops getting eaten up by online shopping. There's plenty of parking and any store can validate your parking ti ket to get it free just buy even as low as a $1 in any of the stores. It's a place for the folks to buy their things but for a tourist it's not worth visiting.

The Marketplace at Steamtown is basically dead from a retail/shopping perspective. When you first arrive, parking is either in the parking garage below the mall or the parking decks on either side of the anchors. They now charge to park and it's not cheap, but there is some sort of validation system if you go into the mall that I do not totally understand, as it's unclear if you need to purchase something. Upon entering, it's very clear the whole mall is in deep trouble tenant wise with a tremendous number of vacancies. The lower-level primarily houses a social security office, Electric City Aquarium which seems to attract a significant amount of foot traffic, and other space being re-purposed. Delta Medix occupies a former anchor's whole floor. Boscov's has entrances on both the lower and upper levels. The upper-level is worse off in many ways as a large portion is being re-developed into medical offices for Geisinger. Scranton Pubic Market, which was supposed to be the Marketplace's new centerpiece, has failed and is almost totally empty. The crossover bridge to the Steamtown National Historic Site appears to be permanently closed. Luzerne County Community College occupies part of a former anchor. This floor also contains Crunch Fitness. Steamtown used to be the good mall, a mall that you visited once a year if outside of the area. I visit once every few years to see how it's doing and it gets sadder and more disappointing each visit. Realistically, I can't tell you a good reason to come here unless you need one of the few services the mall offers. Viewmont actually offers shopping options, and shockingly, is easier to access with better parking. That's really saying something. I continue to wonder if The City of Scranton or The University of Scranton could have better utilized this space if they would have won the mall at auction.

There's a handful of good things about this mall, and almost none of them is shopping. #1 the aquarium is amazing. It's incredibly underrated and it's an awesome place for this town. #2 is the welcome to Scranton sign from the into of The Office. You can take great pictures with it! #3 is The Office souvenir stores. #4 is Crunch fitness. I've honestly never been there because I am not a local, but it looks very nice and it is so cool that the roads passes underneath the gym, so that you can watch cars travel underneath you as you run on the treadmill. #5 is the underground parking garage. Make sure you get your ticket validated! #6 is the downtown location. You can walk to many other nice restaurants and shops in town too. That's about it. The clothing stores are so-so and it looks like things are slowly transitioning to medical offices. But at least they aren't vacant or closed. Oh and there's a Starbucks.

I stopped by here solely for their food court as it was connected to the Steamtown Park next door via a walking bridge. While their food court is voluminous, there were lots of open stalls that appears to be built and ready for small places to fill in. It reminded me more of a Farmer's Market or a Craft Co-op place that leaves the infrastructure up throughout the week. There were a couple of smoothie or coffee places, a place that had cookies, and on the edges a pizza place and a cheesesteak place. Actually, the mall had at least two pizza places within 100 feet of each other. We decided to look around the mall and didn't see much else that interested us except an Aquarium (which I will likely come back for with my wife if we visit the train museum again) and a Delorean. YUP, A DELOREAN! My favorite car. We didn't know it was here. I still don't know what it is here. I don't care. I had to get pictures with it. It called to me. I am concerned it might have triggered my midlife crisis car buying urge a bit early. Marty McFly: "Wait a minute. Wait a minute Doc, uh, are you telling me you built a time machine ... out of a DeLorean?" Doc: "The way I see it, if you're going to build a time machine into a car, why not do it with some style?"

Much like many malls there are plenty of empty storefronts as well as stores that probably won't be there much longer due to lack of desirable merchandise. We went simply due to their mention in the office. Some office merch can be bought but it's limited compared to what it used to be. If it doesn't make your cut of places to stop while in Scranton your not missing out on much.

As someone who truly knows what a dying mall looks like, this mall is not dying. We visited on a Sunday afternoon, as my sister & I are HUGE Office fans and we just had to stop by the infamous Steamtown mall and see the Welcome to Scranton sign, and to enjoy a girl's day at the office (sadly, without Michael Scott buying us things from Victoria's Secret). This mall was way busier than I expected, after reading reviews. On Sunday afternoons they have live music, and the food court was bustling. We were short on time, so we didn't hang out here too long, however we really enjoyed walking around the mall, checking out the gorgeous artwork painted near the Welcome to Scranton sign, and taking photos with the infamous sign. Overall, we had a wonderful time! Side note: Parking is free if you park in the garage and are under 3 hours in the mall.

Being big fans of 'The Office', we only had one reason for dropping by this mall ... and that was to see the 'Scranton Welcomes You' sign in person! The great thing was that it cost us nothing to do that as the parking was free in the private parking garage. From the few minutes we were here, the mall was empty and there didn't seem like there were any popular stores to shop at. In fact, the number of stores inside was very limited. After a few minutes of wandering around, we saw that the 'Scranton Welcomes You' sign was located to the right side of Boscov's on the 2nd floor in a large empty area. To be specific, it was about 100 feet ahead and to the right of Boscov's. It's a spot you really can't miss. Other than the 'Scranton Welcomes You' sign, there wasn't much else to look at in the mall.

This is a very low key mall. They have a arming garage under it and that validate parking. There are not many stores in there, but it has an aquarium, some shoe stores, a phone store and a gym. The aquarium has a a reptile part and gift shop and is pretty big. The marketplace is also the home to the Scranton sign that is seen on the show The Office. It was moved here from the exit ramp it was previously on because of all the traffic it created. The mall is not plagued by loitering teens like other malls that I have been to. It it located in the heart of downtown and is easily accessible. There is not a big food court either. There are some eateries, but not a food court. The mall has a Starbucks that is also available to patronize and has its on entrance so its hours are independent of the mall. The mall is currently operating on modified hours and some of the stores in the mall or closing even sooner than the mall, so if you plan on visiting please verify the hours before you go. I liked this mall even though the shopping options are limited. it is very clean and not crowed.

Visited from out of town on a Sunday, after seeing mixed reviews online and decided to check it out. The mall is half dead, in relation to actual stores....its main attraction is the Welcome to Scranton sign from The Office. As malls continue to dissolve, don't expect anything major stores left, Boscovs was alright. The mall is slowly trying to covert into mixed use more business then retail in my opinion. The mall gears toward children with the store similar to Build a Bear, Aquarium and Bees Backyard... The parking is in a covered garage where its free the first 45 minutes, then a ticket needs to be validated for 3 hrs of parking....honestly if I didn't stop into Boscov's and had a Cream Cheese Pretzel at Bavarian Pretzel, probably would have only taken 45 minutes or less to walk through. The malls website advertises " Steam Town Marketplace"...the conversion of their food court was modern and speculator...its just too bad there are few vendors, a lot of empty stands, no farmers market..the Center City Wine Cellar was a ghost town...no one was even there if you wanted to sample wine or check the place out. My advice market and plan better for future success....For the few things that are in the mall...unless your a young child, or into the Office...don't waste your time or the trip.

Almost but not quite dead. i understand that there have been some political issues at work that have caused nearly all of the shops to close down. It's kind of sad to see. Plenty of parking in the garage, likely because there's no one shopping here.

Though this place is half empty I have to give it a high rating because I can see what the developer is trying to develop. The views on the backside overlooking the train yard is really cool. If they can get a decent amount of local entrepreneurs to fill those stalls it could be similar to Lexington Market for us here in Baltimore. What I see the developer trying to build here is really nice and I hope it can catch on. Sadly it seems the town is just to small to fill it.

BOYCOTT THE STEAMTOWN MALL! CANCEL ALL YOUR BUSINESS AT THE STEAMTOWN MALL. This mall is corrupt and appearancist! I went to the store and I pressed the buzzer and they looked at me and then they looked away. And then I pressed it again and they started laughing at me and taking pictures with their mobile phones. I guess I'm not the kinda guy that's good enough for precious heirlooms.

So sad to see. More than half of the storefronts are vacant. Boscovs is the only draw here. Parking is bizarre. Free 45 minutes with the ticket you get when entering the garage. That is honestly enough time but if you exceed it gets VERY expensive. Unless you ask a mall clerk for a 3 hr validated ticket. Wow. Visit while you can. I predict this mall will be a memory in a few years....

If you're a fan of the office, be prepared to be very underwhelmed. If you go just to take a photo with the Scranton sign, you may be just fine. We scoured both floors for a store we recognized but every single store is kind of dirty, grungy, not really sure what they were selling and even more confused by the people actually shopping (what could they possibly have needed there?) I was at least excited for the Starbucks on the way out, but it took a really long time there, so I guess it really was just for the Scranton sign.

Check out phyl that bag, snag a pretzel from auntie Anne's and visit the Scranton sign. You will not be disappointed. Have low expectations and the mall will exceed them :)

It's trying to comeback. An incredible gym. Easy to park. New food court has Basilico's and a Wine Cellar. They are as beautiful as the Santa Barbara Public Market. Lots is happening!

The Mall at Steamtown was a decent way to spend an hour on Boxing Day in Scranton visiting with the SO's fam for the holidays. While not a "mall person," I did appreciate a few very nice things here, such as free parking (holiday special?), the Irish store (get your Irish sweaters!), the sports memorabilia place, and Boscov's department store (definitely the highlight--check out the As Seen on TV Section). On the odder side, I observed multiple tax-related storefronts, including a local tax payment office, as well as accountants operating out of the mall. Wow, Scranton, you're really serious about tax collection! The food court looked OK--there was even an ethnic food counter (African/soul food, I think). Thanks to the SO's 'rents, I was fuller than the Post Office on April 15 (taxes!), so I passed, but it looked interesting. On a sadder note, our visit dovetailed with the closing of the Bon-Ton, Steamtown's version of Macy's. Bon-Ton, I hardly knew yee, but your demise made me think of small-town and Midwestern decline. The space looked desolate, with fire-sales and haphazardly organized stock--whatever was left of it, anyway. Even the retails shelves were tagged for sale. Hopefully another mega-store will take its place, continuing a great American tradition. Malls!

I really hope stores can fill up this mall again because it's a lovely place. Sunlight streams in from everywhere, it's very well designed to have lunch and shop. The stores that remain are friendly and I love antiques so I appreciated those, and I love that there's a bookstore and aquarium. I hope more retail returns to it soon.

This had a steve & barry's which had mad cheap ass clothes. like 2 dollar sandals, 7 dollar hoodies. I mean it's not designer, but when you ruin stuff often because you're totally clumsy this place is for you (and me!) There also was a boscovs, bontons, victoria's secret, a&f, american egle, hollister, starbucks, etc... all the stores you'd find at any other mall. It has a great foodcourt, where you can look out across and see the Steamtown national historic site.

Yeah, this is a dead mall. Half occupied, and only half of those actual stores. Most of the place closes at 7, come on. And paying for parking to be here when you've seen everything in 15 minutes? I know, people say free parking. Good luck finding an open vendor to validate your ticket. Absolute waste of time.

It's a shame about this place, because it could be a really nice mall. At best it's a boring, uninspired and bland commercial center, and at worst it's a failed wasteland. The food court in particular has been abandoned, and I think I saw perhaps one restaurant open. Judging from my trip on a Saturday, about a quarter of the stores in the rest of the mall are closed. The ones that are left are nothing special, just run of the mill stuff. Its unique location and cleanliness would typically lead to success, but this mall has mostly failed. I'd say avoid if possible. The best thing about it is dollar vending machines for soda, and a booming Starbucks. Not much else is going on.

Amazing collection of local spots to eat and mom & pop shops . Scranton Public Market is located on the 2nd floor (old food court area) and is packed with authentic ethnic cuisine and scratch-made food! Plus they are host several events per year with live music, local vendors (all kinds), kids activities.. you name it. Super convenient free parking, covered garage is a huge bonus. Change is happening and it's good!

Stopped here on the way west on I-80 for a business trip to Columbus , Ohio. Basically stopped here because the mall has a sign saying there's a Dunder-Mifflin store inside,and I'm a huge fan of "The Office". Yes, I know that's a lame/cheesy reason. PS: the Dunder Mifflin Kiosk is good, but a bit overpiriced. The labels on the products say "NBC Universal" so I assume they are overpriced because they are from the NBC store. They probably have the same prices in Times Squre, NY. They have a family bathroom up on the 2nd floor behind the food court, and my wife took my son there. It's clean enough, but not sparkling. There's a (free) kid's play area up in the food court on the 2nd floor. This mall is good, but not great. I would stop here again; I don't get the feeling that there are a lot of choices in the area. My family had fun here.

Went to a party at Bees Backyard, what a dump, dirty, gross, disgusting place. You can't have it catered, have to buy their food, junk pizzas, OMG. Then you have to take your shoes off, and hope you don't have to use the bathroom, because your socks will get wet, unsanitary much??? NEVER AGAIN!!! Go somewhere else for your child's party, for their safety and yours.

Not much to say about this place. Went in to look for a bathing suit because I was staying at a hotel not too far away. The only store that sold them was Boscov's which wanted no less than $100.00. That was a negative for me. Just wasn't happening. They had a few good other sales. Most of the stores in the mall were not open. The mall is still under construction. Not a mall I would return to unless they opened more stores.

Not much here. But it's definitely worth the stop at Phyl your bags for all your Dunder Mifflin gear and to check out the sign from The Office.

as dorky as it might sound, we stopped in Scranton, PA on a mini road trip this summer... why you may ask? because we love "The Office" and we heard the "Welcome to Scranton" sign from the shows opening credits was in the mall. The Steamtown Mall was also mentioned on the show pretty often so we were excited to check it out. We also saw on the malls website that a Dunder Mifflin Store was now open as well. Awesome! We arrived in Scranton and the mall was easy enough to find (there are signs as soon as you get off the highway). Parking is free in a garage which is very convenient. You can walk up through Boscovs (a department store) or through a Mall Entrance. We had no idea what Boscov's was so we opted for the Mall Entrance which was a bit further away. no big deal. I'd read online that the Welcome to Scranton sign was in the food court. not true. It is on the second floor, shunned into a random hallway in front of a furniture store.. but whatever.. we found it, we got our pictures with it and we moved on. Next, we went to find the Dunder Mifflin store. The "store" consists of a shopping cart in the middle of the mall. (sigh). T-Shirts are $25 each (3 for $65) and everything else is overpriced as well. I'd recommend just buying online... After that, we walked through Boscov's (which we'd compare to a JC Penney), back to the car and decided to drive around Scranton for a bit. If you watch The Office a lot, you know they mention actual restaurants that exist in Scranton. We found Farleys and a few other hot spots... but we didn't dare stop. Scranton isn't the nicest city I've ever been too... but maybe we just hit it on a bad day. Beware that there are a lot of one-ways and a lot of construction.... kind of difficult to navigate through, even with a GPS. I'll admit Scranton probably would've been a lot cooler if we went during an Office convention or something... but we didnt.. would we go back? no. are we glad we went for the experience? yes.

This is a large mall, very reminiscent of what's at Market Street in Philadelphia. While much of downtown Scranton seems shuttered, yet clean, this mall is mostly full. The two anchor department stores have few customers on a weekday. For some it may be easier to shop. The specialty stores here by far offer more personalized assistance. An example: Have a strong preference to do business with the staff and a better layout at Boscov's in Binghamton or Lancaster locations. The customers' sullen public attitudinal dimension here you can't / won't change. Still, I don't think this mall to be outdated like others indicate. It has some solid amenities.

If you buy the mechandise in this mall, free simple wrap will be offered on second floor. Also on second floor, you could buy the coltz ticket. Very conveinent. Free parking in the basement.

Dont' stop here if you are looking for something to eat as their food court is minimal with hot dogs, chicken & waffles, and a subway. They do have a nice Starbucks at the front entrance. They do not have a good place for toddlers as their playground is better for ages 5-10. Their play area is like the slides you would find at McDonalds playground. They do have a tiny children's museum where for $3, a child could play with educational toys. But you also have to pay as an adult $3 to enter. The mall has seen better days as numerous stores are out. This wasn't what we hoped for when we stopped in Scranton. We just needed a place for a toddler to crawl around and play for 30-60 minutes and they did not have it here. I would walk down the street if you are hungry as well. Free parking in the garage was one plus after spending a week paying for parking in Boston.

This place is like everything else in Scranton: cheap, dingy, and third rate. They have the children's play area on the second floor along with an OK food court and the walkway bridge that connects the mall to Steamtown National Historic Site and past that................... The "anchor" stores of Boscov's and Bon-Ton are great for the blue-haired set that likes to pay high prices and wait ten minutes for seventy year old Dutchy Flo to wrap and bag a t-shirt that you picked out in thirty seconds. But other than being the only mall in downtown there really is no reason to go there.

Reminds me of Union Station back in St Louis, but with more shops. As far as the food court goes, your choices are very limited (I think 3 or 4 choices tops), but there is also a nice sit down restaurant. There is a starbucks for those of you craving coffee, a hair salon, and a nail place. Oh did I mention there is a library on the upper level that doubles as a bookstore? Also, if you need to pay property tax, there is a place for that as well. Not a bad mall at all, just a little out dated, but still great for shopping. Nice place to get away on a hot day.

We did not get to explore this mall much other than the exterior and the Starbucks but one big thing comes to mind.... 1982 called and it wants it's mall back! Old, outdated, and just blah. I will say the Bon Ton had some attractive catchy things in the window but that was about it. I am sure there are better areas/places to shop in Scranton. I guess if you are in town and in a mind and need to go somewhere, this will suffice though.

I hadn't been to the mall for months. And when I returned this past weekend, I was disheartened at what I saw. Half the stores on the second floor sit empty. And there were barely any people roaming around in the mall. Dickson city and montage mountain shopping centers have stolen the thunder away from this, what used to be a charming place to go shopping.

Stopped here and there are virtually no stores open. Only department store was Boscov's. All stores are up for lease . No Hollister, Abercrombie , Express or Limited. A beautiful mall wasted !:(

I'm from Jersey and though this mall isn't Menlo,Woodbridge, or even Garden State Plaza, it's fine for Pennsylvania standards. Boom.

Purchased Apple Butter from Household Creations 6 and a loaf of Kalamata Olive Bread at the Beta Bread bakery. Both are amazing.

Not going to bash the mall for it's lack of stores. I hope it comes back together. I loved coming here. Today I was here and decided to stop shopping at the "A Dollar" store. It is just too much of a hassle asking for prices on things that aren't priced that I think should be a $1 because that is what it costs at our local Dollar Tree just to find out the item is much more. Many older people are confused about the prices. I like prices on things. I don't like to be surprised at the register.

A dying mall, that's pretty dirty and sticky, but I didn't give a shit because I came to see the Scranton sign (located upstairs). I'm a huge office nerd and it was so awesome to be able to see the sign!

Steamtown is the mall in downtown Scranton. It's a two level mall, not a whole lot more to say about it...nothing that makes it to special...nor is it bad...it's just average. (To all of those who are looking at this for the Dunder-Mifflin Office connection, it really is just a kiosk with some pretty average merchandise.) Like most other shopping malls that I know, I rate this at 3 stars. It's ok, not great, not bad either.

Well I got here before the mall opened. It was -8 degrees outside, I had time to kill and wanted to go for a walk. Thought I would be a mall walker for the day. Well the mall is very small, so I had to do a few laps just to get something in. Also there are not very many shops. I'd say is you are in the area and need to go to a specific shop they have great. I would not recommend if you want to get a decent mall walk in or do a shopping day.

We decided to make a stop here to walk around and break up a road trip a bit. We figured we could see the Scranton sign and giggle as we walked around a mall. I *think* they're going for artisan stores, but it really felt like most of the stores were flea market rejects. Granted, we didn't go to the aquarium, but we found only 1 store we were interested in going in. Also, half the stores were closed, maybe because it was Sunday, but that seemed really strange to me. We tried to get something to eat at the food court, but once again, half of it was closed and the other half just wasn't appealing. The Scranton sign was cool, and the walkway above the trains was nice, but aside from that it was a colossal waste of time.

If you want to see the worst Scranton has to offer, visit this mall or the Wal-Mart in Dickson City. Steamtown is a dying mall, with several open storefronts. It may have been nice in its prime, but with the near-total economic collapse of Scranton's downtown, Steamtown's days were numbered. Only benefit is the huge underground parking lot which is largely unregulated/unmonitored by the parking authority. While the mall is largely devoid of consumers, the parking lot is always teeming with the parked cars of motorists scamming free parking.

Worth the stop if you are an Office fan. The billboard is on the second floor and there is an awesome gift shop (Phyl Your Bag) that has some great Office merchandise. It seemed like a store Phyllis would own. Also, the lady at the store said there are character cutouts in the lobby of the Hilton, so check that out too!

I've been to Steamtown Mall a few times while visiting Scranton. It's not many stores to draw you inside. Boscov's, Express, & VS are the stores to fulfill your shopping needs. Steamtown Mall has a lot of potential but it needs a facelift. Popular department stores and chain restaurants renting space would bring out the potential. Hopefully, potential is reached at Steamtown Mall.

Most of the stores here are empty. The parking garage is handy when I've gotta do something else in Scranton.