The Marly Boutique Hotel and Spa

The Marly Boutique Hotel and Spa is truly one of the best hotels I’ve ever visited. Everything from the location to the service was exceptional. The beachfront setting in Camps Bay is breathtaking — you wake up to the sound of the ocean and stunning views of the mountains. The rooms are spacious, beautifully designed, and very comfortable. The rooftop pool and bar were a highlight, especially at sunset. The spa was also a great place to relax and unwind. A special thank you to Pedro from the staff — his kindness and professionalism truly made our stay even more memorable. We really appreciated his warm hospitality and helpful attitude. Highly recommended for anyone looking for a luxurious and relaxing escape in Cape Town.

We were here for 5 nights and enjoyed every bit of our stay. We were a big family and had over 15 rooms and the staff was very accommodating. The rooms are nice with great views of the ocean and good service. Infact there were a lot of young kids in the group and since there were quiet a few, the staff was really patient with them as they were all over the place. The breakfast was great, a la carte and freshly made and in a restaurant overlooking the ocean with great views. The location is great and if I visit cape town again will stay here again for sure. Only issue is like most hotels in europe etc. the bathrooms cant be locked and that sometimes is an issue when in big groups.

We are a family of five and stayed at this hotel for 3 nights in a two-room suite with a full sea view 😍 From the moment we arrived, everything was above our expectations! The rooms were spacious, very clean, and beautifully decorated. Waking up to the amazing sea view every morning was truly unforgettable. The beds were super comfortable, and there was plenty of space for all of us to relax and feel at home. The staff were extremely supportive and welcoming — always greeting us with a smile and ready to help with anything we needed, from arranging activities to suggesting great local restaurants. Unfortunately, we couldn’t enjoy the pool due to the weather conditions, but there were still plenty of other things to enjoy. The beach area and the overall atmosphere made our stay very special. The breakfast was delicious every morning, with a good variety to satisfy everyone in the family. Overall, it was a perfect stay for us as a family. We felt truly cared for and can’t wait to come back again soon — hopefully next time with better weather so we can enjoy the pool too! Highly recommended!

The hotel was in a great location with lovely views. The entry was thru a mall which felt the hotel might not live upto ones expectation but it was the other way around and it was a splendid hotel with personalised service and a feel of a proper boutique hotel. The staff was very nice and warm. The breakfast was great and fresh and the bakery was top notch. The beach was right across and we had a great view of the ocean and the kids room had a great view of the mountains.

The Marly was an incredible stay from the moment we pulled up and all the staff welcoming us to the moment we left we felt at home. Everyone was so nice and the rooms were great with a spectacular view of the ocean. Zoe at reception was always helpful with recommendations and Talkmore was great at breakfast everyday.

I had one night in between my safari focused trip to Namibia and Botswana. I arrived tired and late to the amazing site that is the Marly, you get there and you know you are in Cape Town with the mountain on one side and the sea at the other. They greeted me by name even before I got out of my car, and jumped through hoops to get me some last minute laundry service. The room was just perfect for a relaxing sleep after enjoying an amazing dinner at one of the restaurants below. I just love how at ease everyone is here. Also made time to enjoy a glass of wine at their wonderful rooftop bar and take on last sunset in.

What a hotel! We stayed here for 3 nights at the start of our honeymoon and we were utterly pampered by all of the incredible team who work here. They all went above and beyond and we cannot thank them enough, we will definitely be back!!

The Worst Hotel Experience – Stay Away from The Marly! If you are considering booking The Marly in Cape Town, please save yourself the heartbreak and do not do it. My experience with this hotel has been nothing short of disgraceful, and I feel obligated to warn others. After booking, I experienced a true family emergency just a couple of days later — my young son broke his arm and required urgent care. Any decent hotel with even the slightest amount of compassion would have worked with me to find a solution. But not The Marly. Instead, they coldly informed me that I would forfeit all of my money. Their “gesture” of offering me a few months to use the credit was completely useless — I live on the other side of the world. It was essentially their way of keeping my money while pretending to be helpful. I travel frequently and have stayed at dozens of hotels worldwide, from budget to luxury, and I have never encountered such a heartless, rigid, and customer-unfriendly policy. Emergencies happen. Life happens. A true luxury establishment should understand that and extend basic humanity to its guests. But The Marly made it clear that profit comes first, and people come last. To add insult to injury, the tone of their communication was dismissive and cold. No empathy, no flexibility, no attempt at real customer service — just a robotic refusal. That’s not “hospitality.” That’s exploitation. I lost a significant amount of money with absolutely nothing in return. And now I want to make sure others know exactly what they’re walking into. If you’re thinking of staying at The Marly, just know: once they have your money, you are on your own. They will not help you. They will not bend. They will not care. Bottom line: The Marly is a disgrace to hospitality. I urge you — book literally anywhere else.