Dee Lawrence
Google
Overall we had a very nice 2 night stay at Masseria Cerverolo while exploring Alberbello, Locorotondo, Cisternino and Ostuni. The masseria itself is beautiful, as are the grounds & shared spaces. The pool and bar are phenomenal for the area with excellent cocktails & snacks. We stayed in room number 2, and frankly we were very disappointed with it in terms of basic amenities versus nightly cost. Perhaps had we been able to stay in one of the Trulli rooms our opinion might be different, but room number 2 was the only room available to us as a couple despite booking in early May for an early September stay. Availability issues are not a complaint, just something to keep in mind before booking. That said, we know booking a masseria means rustic charm, but that should not mean basic amenities are excluded. For example, both the bathroom sink and shower were so small that water ended up all over the bathroom floor with every use. The only bath mat provided was the size and consistency of a hand towel, so we had standing water on our bathroom floor for the entirety of our stay because the bath mat could not keep up with the sheer amount of excess water. On top of that, the tiny shower, maybe 2 feet deep, only had a cotton curtain with nothing to weigh it down or hold it in place. Rather than provide an extra bath mat or towels, there was a note instructing us to hang our wet items on a communal clothesline in a shared space on the property. For $250+ per night that's not only unacceptable but doesn't even address the main issue that the slippery stone bathroom floor is constantly soaked and doesn't dry because the farmhouse traps in the humidity. While the included breakfast each morning was outstanding, dinner unfortunately was not. As others have said, you need to reserve dinner each morning at breakfast or by emailing ahead before you arrive. There is a classic menu and a vegetarian menu, 3-4 courses each for 50 euros, no wine/beverages. In reality 2 courses overlap both menus each night so 6 dishes total were being prepared daily for dinner. We did eat dinner there on our arrival night, and while the service and wine selection were outstanding, the food itself was boring and anything but memorable, our least memorable meal in 14 days in Puglia. While the ingredients were seasonal and fresh, the whole affair seemed like it was designed to be as economical as possible in terms of cost without sacrificing any profit margin at 50 euro per person. There is also zero flexibility to order anything a la carte at the masseria after the pool bar stops serving food at 6:30pm. If you don't like the daily menu, don't want a 3-4 course tasting menu, don't want to pay 50 euros per person on food alone or don't want to eat at 8pm you're on your own. And they will not let you bring food into the masseria and eat it on the property. They have signs to that effect all over common spaces. Fortunately for us we had an outstanding meal in Cisternino for 80 euros on our 2nd night that included wine, and we sat down at 9:30pm. Why Cervarolo didn't want our 80 euros is beyond us, but when we left for dinner at 9pm there were exactly 4 tables being served. Seems like maybe they should adopt a kitchen/restaurant model more in line with virtually every other hotel/resort on the planet. Anyway, beautiful property in a great location with a great pool & bar and great service. Food options, while fresh, are limited and inflexible with a high price tag compared to better options in the area. And the rooms while charming are not maintained in standard that justifies the cost per night. To us this is why Masseria Cervarolo falls short, and why we cannot give it more than 3 stars.