Lindsay McCormick
Google
My fiancee and I were traveling, and decided to stay here on our 22+ hour drive as a treat. We walked in wearing our normal every day wear (black shirts/jeans -both prior military). 1st door guy looked at us like we were crazy, and then said "Oh" when we had to open the door ourselves, then the guy at check-in rolled his eyes at us when we said we got the room on Expedia, then continued to be extremely rude. Once we got settled into our room, we walked a few blocks over for dinner. When we came back, the door guy looked us up and down, then proceeded to go back to playing on his cell phone. We then went up to the Rooftop bar, and were completely ignored. The room was very nice, but the bed felt like sleeping on a cinder block. This was extremely unacceptable customer service and staff behavior for somewhere that we spent hundreds of dollars to stay in for a night just to shower and sleep. The clothes we wear do not make our money spend any differently.