kearas2026
Google
I stayed here over New Years, to get both experiences in NYC and New Jersey. My experience here was not good. The rooms were and overall scenery were nice, but hospitality wise, it was not good. Staff was rude. One of the guy bartenders were rude, he was very loud, demanding and would not let us get a word out when trying to have a conversation. The Allegory, which is within the hotel, had a new Years Eve party that me and my girlfriend did not know about until 10 pm at night because we heard drums and music from our room. We went downstairs to see what the noise was about; they said tickets were sold out and we could not be in the bar downstairs area, in the party area beside the bar, or the rooftop without a wristband that was sold out. The host told us the party and bar were separate from the hotel, and we can't enter without a wrist band. Me and my girlfriend were forced to just listen to the loud music from our room or go elsewhere in NJ where everything was sold out. We also never knew when the rooftop bar or downstairs bar was open or closed. They would also close early, so anytime we came back to the hotel around 9:30pm nothing was open. One of the nights of our vacation stay, we came in around 9pm and asked for wine. Although, they said they close at 11, they were rushing, we kept getting stared at in a way to hurry and finish our wine so they can close. We sat for about 10 minutes, as soon as we got up, they closed the area(early). ||Two days before this my girlfriend and I were taking pictures with her camera inside the open part of the hotel. The owner of the hotel (lady with blonde/brown hair) I cannot remember her name: but she came up to us in the sense of "what are we doing here" in a very condescending tone. After I then mentioned we have a room here, her mood and facial expression completely changed. She was like "Oh!" and continued to come up with a story to bypass the way she approached us in the beginning. Overall, we did not feel welcomed, and we felt judged on multiple occasions by the color of our skin. We will not stay here again in our future travels.