The Mercantile

Great food, amazing vibes and good service. I had extended birthday celebrations at this place and enjoyed every moment. The staff responded to all our queries with smile 🙂 We were a big group and the staff made sure we are well accommodated. There are delicious options in starters and entree. Good ones for main course and deserts too. Had one of the best Nachos and fries. It was fun atmosphere around with many places to take nice pics. Outside sitting has great view but make sure to make advance reservations. Ample parking space around.

Perfectly Average but I had a good time after a Woo Sox game for a bite. Love the atmosphere and vibe here. Mostly a younger crowd, food was average today, but our server was apparently very short handed or not into. Will try again another time. 🤔

Had a great brunch with the family while visiting my daughter in college. Our table was ready as soon as we arrived. Our waitress was friendly and professional. Food and drinks were all great. Highly recommend & will definitely return!

A great spot for good friends and drinks. The ambiance and decor are perfect for a night out with friends. The bartenders are so talented and make perfectly balanced cocktails. As for food, the pizza is really good. (I do wish the they would put a little more toppings on it but that’s my only real gripe.) We’ve had almost everything on the menu and have never been disappointed so you can’t go wrong! For those of us into sports, they are big TV screens mounted all around the bar. Good spot to catch a game.

Extremely disappointing meal, salad was overly acidic, chicken burger was dry, french fries was dry. Fish tacos were the only highlight. Server only took our order, and didnt check in to refill water at all. Would not go again

Good spot to grab a bite. Varied menu and plenty of options. Proximity to venues is great as well.

It's National Oyster Day & I'm hooked on The Mercantile's offer of $1 oysters with strawberry mignonette from 4-6, Monday to Thursday, is unbeatable. I also devoured their goat cheese bites, crispy broccoli, & boom boom shrimp, all incredible appetizers. My friends' mac & cheese with buffalo shrimp & lobster fettuccine were insane. To top it off Claire, our waitress, was absolute perfection. Back to the mac & cheese - top tier!

Beautiful setting for this restaurant. The service was great. Very attentive and patient. Our entrees were delicious and great presentation. The steak tips were tender and cooked perfectly 👌. The 🥦 broccoli was chard to perfection. Every dish we had, I would highly recommend. Especially the fresh oyster for an appetizer!! Would highly recommend to visit Mercantile restaurant well worth the drive 🚗!!

LOVE KIM!!! been here for 2 years and I always come just to see kim. She is always so personable, attentive, and just overall amazing!!

The mercantile is great. It's one of the better restaurants in Worcester and turns into a fun nightlife spot at night. The food is great. We've come multiple times and it always fantastic!

Been here a few times. Overall it's a nice place, it's like a sports bar meets fine-ish dining. Service, every time I've gone, always quick and polite. Even listened to us when we said we were in a hurry. As for the food... eh. I will say the small bites and starters were good. The bang bang shrimp and crispy broccoli were awesome. The main course, kinda lousy. One time I got the birria grilled cheese, it was 90% bread and onions, had trouble finding the cheese. Least favorite grilled cheese I've ever gotten, including when I've burned my own. Another time I went for the Mac and cheese. Basically it was like cheap veleveeta cheese that was slowly turning back into a brick. So either I just got there on a few bad days or they're not good with dishes that involve cheese.

Food is decent, menu variety is sufficient. Server is attentive overall but didn't check in to ask how was the food, we were busy talking so maybe she didn't want to interrupt us. We went there because of the convenience from the Monet immersive show. Forgot to take picture of pizza, so only appetizer and dessert picture. Butterscotch crème brûlée is recommended..

We went for a quick dinner ahead of a show at the Hanover Theatre. It's an easy 10 minute walk, and it was a good choice for a pre-theatre meal. We were there on a Sunday night, football was on and the bar was crowded, but not obnoxiously so, just a good mix of people having a good time. Service was quick and attentive, and everyone was very friendly. There were three of us. I had the creamy burrata chop salad with steak tips, friend one had the Apple Kale Crunch Salad with Chicken, and friend two had the Buffalo CBR. Standard bar fare, but nice portions, not ridiculously expensive, and the food was decent. Would definitely recommend for a casual night out. If I find myself in the area again, we'll be back! Note- If you're going before a show, highly recommend reservations.

After we finished the Van Gogh Experience at the Mercantile Center which is adjacent to The Mercantile restaurant, we quickly walked over for an early dinner. This was our first visit here, and we weren't sure what to expect on Valentine's day. The hostess greeted us promptly, and politely directed us to the bar since we didn't have a reservation. It was quiet and there were ample seats available at the large bar. Within seconds of our arrival, one of the bar tenders cheerfully brought us menus and silverware. Within a few minutes we ordered: Mercantile Burger(Medium Rare) WHITE CHEDDAR, LETTUCE, TOMATO. $17 Chicken Milanese CRISPY CHICKEN BREAST, LEMON, BABY ARUGULA, PECORINO, PICKLED SHALLOT. $24 Our order arrived promptly within 10 or 15 minutes, and the food looked good. The burger was nicely cooked, medium rare, juicy and thick. And the fries were hot and crispy. I'd be happy to have this dish again. The Chicken Milanese with arugula was very tasty, if not a tad dry. If this dish came with some sauce, it would be very good. I might not order this upon a return visit. Overall, the food was tasty, the service was excellent, and the venue was very nice, boasting a contemporary but casual feel. I'd be happy to return, though I bet this place gets very busy on Friday or Saturday night. They have a rooftop bar open in the summer, and igloos which hold up to 6 diners are open in the winter.

I DoorDashed two meals and only received one. I called the restaurant and the hostesses said sorry I didn't hand the bag to the dasher but it's here and didn't offer any alternatives to help fix the situation and was very rude!

The best salad I have had in a while! First time here and I already can't wait to go back. Great variety of food. Service was good, I was with a big party and staff were accommodating and attentive. Loved the Brussel sprouts and the goat cheese balls as appetizers. Perfect to share and cooked great! Main was the Mediterranean salad and I added the grilled salmon. Fish was cooked perfectly and the salad was a great big portion. Cool looking atmosphere with the exposed beam very industrial. Can't wait to go back!

SUCH a great place for lunch in Worcester!!! Great drinks, appetizers, and food all around! My girlfriend and I came here for a day, started off with some lemon waters and Buffalo saucy wings. So good! The bleu cheese dressing was so delicious and the wings were great as well, though I wish they were a bit crispier! Perfect amount of sauce, however. For the main course we each ordered a Mercantile burger-- which was DELICIOUS! One of the best burgers I've ever had in MA. The meat was so delicious, and the toppings were even better. We both got it extra-deluxe style with a fried egg, bacon, & avocado. Try it, you won't regret it. The fries and salad on the side-- 5 stars as well. Truly amazing food here. We will be back!!!

Went for brunch this time, just as good (maybe even better). Sat at the bar service of the drinks and food was very quick.

My boyfriend and I came here after a long day and were famished and excited to get some (usually) great food from mercantile. We had been here multiple times and had quality food & service. Unfortunately, this time, we were very unhappy with our experience. My boyfriend's pepperoni pizza was drowning in grease/oil and it was served room temp. My fries were mushy and oily. The server was exceptionally unpleasant. She forgot our silverware and when we asked her for two sets of forks and spoons, she told us she had other tables to tend to first then she would get our silverware. This took her 15 minutes as our food was sitting in front of us. Her demeanor also changed when she realized we weren't ordering any alcohol. This is very unfortunate as we had frequented the mercantile, but after this time we will not be returning. Better off going to tavern in the square.

We stopped by for appetizers. We order calamari and nachos. It was really good. Our waitress was very friendly. It seems atmosphere is nice even when it us was not busy. Definitely we are gonna be back.

This place is good to grab a quick bite to eat and a drink or watch a game. I came after work had a beer and ordered the smash burger with no bun with sweet potatoes and they got my order wrong. The burger was ok and the fries ok as well but nothing to brag about.

The food was disappointing. The pizza was dry and undercooked, while the nachos were extremely overdone.

This place has some creative brunch drinks featuring donuts and marshmallows! I had the eggs Benedict, it was good, but my friend had the skillet...it was HUGE and looked delicious! I liked that a small group was able to make reservations, we were seated right away, and our service was great! Only wish I lived closer so we could go more often!

The Mercantile is a Top 10 restaurant in Worcester. There is a fantastic bar area and the service is awesome. People have a great time when they dine here. It is THE place to be seen! I was expecting a bit more on the food menu here. I hoped for new and fresh like the outstanding interior. The food is good but may leave you unimpressed.

The food was okay but what was worse was the service. It was subpar given how nice the area is, ambiance, and the menu. Even with a reservation I waited 20 min to be seated. When I asked for help the hostesses were very kind but the servers/bartenders quite literally ignored my question about being seated. She looked back at me, glared, then kept walking. I found it to be very rude and dismissive. Never going back.

This is my second year spending NYE weekend in Worcester. The Mercantile was our saving grace after driving down from Boston and for some reason no food places are still serving after 10pm! I wish I could give higher than 5 stars for this review. Our server Xavier was a pleasure. He was personable and great for recommendations and answering our questions as a non locals. We ordered all of the IPAs on tap and recommended which order to have them in which was fantastic, as we ended with the most hazy. The Mercantile was the only place still serving food so we stopped in and I was impressed how good the pizza was. The margherita pizza was delicious just needed a tiny bit more basil. The white pie was a great combination of cheeses and fresh garlic that really packed a punch. The dough was light and fluffy where the crust was soo good to eat. My only complaint was that finding this spot was a little confusion coming from our directions and the maps said it was located in the center of the parking garage when it is actually on the outside of the garage. The interior of the restaurant had nice lofted industrial ceilings and a cozy bar feel to it with all the lovely Christmas decorations.

We arrived for lunch at about 1:30. The place was less than half full, and we were shown to a table right away. Our waiter was nice but not particularly attentive - it probably took him 15 minutes to get back to us after we asked for a few more minutes. Our food arrived after 25 minutes, which seemed excessive for that time of day. I had a Caesar salad with crispy chicken - the chicken was dry and cold - like it had been reheated. My friend had a BLT (good) and fries (cold). There are so many good restaurants in Worcester - I won't be recommending or returning.

I have had 2 bad experiences with the host stand at this place. The first time I went here we made a reservation. Due to some traffic we were going to be about 5-10 minutes late. I immediately call and let the host know we would be late. On the phone they said it wasn't a problem. When we arrived we again apologize for the traffic. The host tells us that they really can't hold tables for people if they are going to be late. I apologized and let her know there was traffic and that I called to let them know. She still wants satisfied with that answer and was ovbiously annoyed we were late but she Sat us. Keep in mind the place was near empty, she didn't mention having other reservations for our specific table, she didn't give us a time limit etc. she just had an attitude. Again last night I show up with a party of 4 and a young child. We get there around 5:20pm. The bar was clearly busy but the tables were again near empty. I let the host know how many people blah blah. She doesn't even look at her books and the nastiest tome she says " Im booked until 9. So can't seat you" again I understand we should have made a reservation, it was a Saturday night etc. but not even a "hmm let me see if I can make it work" or "you might have a time limit" or idk just pretend you are going to try and make it work. That's literally your job!!!! I just feel the host stand and the employees working it can make or break an experience for someone. I enjoyed this place the first time we ate there but the host stand has some work to do on costumer service.

My sister hosted my bridal shower here and they did an absolutely beautiful job. The buffet food was incredible and everyone raved about it. Their catering menu has so many great options. We rented a semi-private space but lucked out the only other guests upstairs were in the igloos. They had a bartender upstairs and never had to wait for a drink. They had plenty of tables and chairs, and it wasn't too crowded.

The Mercantile is a restaurant I've seen many friends/family rave about. Food wise it didn't hit the mark for me. For starters it was pretty easy to make a reservation on open table. As soon as we entered we were immediately greeted and led to our booth. Our waiter was very pleasant and checked on us multiple times which we appreciated. For my drink, I ordered the perfect pear which had vodka as the main spirit, infused with a pear liqueur which actually tasted very fresh and sweet. I ordered the boom boom shrimp as an appetizer which I appreciated the jumbo size shrimp, however perhaps I was expecting a more sweet chili like sauce pairing but the remoulade didn't really complement it as well. For my meal I ordered a Caesar salad with the steak bites (medium). The meat was not really seasoned, I utilized salt, pepper and our waiter offered steak sauce which I appreciated as well. If I were to return again, I'd probably try the pizza or fries.

Seated right away on a slow Tuesday. Got a chicken caesar salad pizza that was excellent, definitely recommend it. I do think 6 in a booth can be a bit tight so I'm unsure why we were seated there but ultimately would go back again but the pizza!

Enjoyed an outstanding meal here tonight. My daughter and I were in town for a college visit at WPI from the West Coast. Saw some mixed reviews in yelp but booked a reservation anyway and no regrets. The service and food were excellent. A real gem for the Worcester restaurant scene...

The Mercantile is perfect for getting a cocktail and relaxing at the bar but it's more of a brief stop rather than a destination. The menu offers a bit of everything but struggles to create anything noteworthy. Its appetizers disappoint particularly, leaving much to be desired. If you're hoping to get a drink and snack on some starters I strongly suggest going elsewhere as I've sampled most of them and none are particularly good. Ultimately I feel that it's a spot that is best loved for its atmosphere and handy location. If/when they revamp the menu, at least for the appetizers, i believe it would become much more enjoyable.

Delicious option for lunch in Worcester! A little pricey, but worth it every once in a while. My girlfriend and I ordered the saucy wings, which I feel lie could have been slightly crispier, but they were still really good! Where we were especially wowed was our burgers, which we got with every topping (bacon, avocado, fried egg, and ). These blew us away! They were juicy, perfectly cooked, and bursting with flavor. We eyed a ton of other dishes on the menu too including the chicken caesar salad pizza -- we're saving it for a future visit, and will definitely be back!

Food I've had both times I was there was yummy. One of those times was brunch and they actually had a very good band playing who I could've listened to all afternoon. Cocktails are good, too, and servers have been attentive.

Service was okay, waiter seemed ready to get us out the door so the big cheer squad could fill up another table, which was the worst part of the trip. Otherwise great food and service. Just wish we had more time.

My Korean Braised Ribs were delicious and satisfying. The ambiance and vibe here is chill and totally the kind of place where i'd be a regular if I were a local. The staff were great and very responsive. Would definitely be back if I find myself in Worcester.

If I could give this restaurant a 6 Star rating, I would. The Birria Queso and the Summer Rose Sangria were both amazing! I accidentally left my wallet at the restaurant and the management staff here mailed it back to my home out of state. Hospitality, food, and service...10/10! Thank you again. I will be back.

Trendy + Modern spot in Worcester! We loved the atmosphere and service was fast and friendly. Really enjoyed the brunch items and specialty cocktails, especially the Persephone cocktail and the Potato Skillet and Tiramisu pancakes. We also noticed igloos available for outdoor seating on the rooftop in winter.

Well, first off, the way the waitress spoke to us after we waited 20 minutes without being seated--despite there being no crowd or reason for the delay--was unacceptable. On top of that, about 10 minutes into finally being seated, we were interrupted and had our entire table cleared off because of someone else's belongings. I calmly asked for a different waitress, and instead, we were asked to leave. I'm not going to label what happened--whether it was discrimination or not--but what I do know is that I'll never spend a single dollar at this place again. I'd rather give that dollar to the homeless man outside, which I did

While I've been to the mercantile a few times and have had decent food, the service is always slow even when you're sitting directly at the bar. But this isn't a review of service, this is a review of the terrible pizza I received from them Friday night. It was to go order as I was enjoying the night at Notch Beer Garden right outside the mercantile. I ordered the sweet chick pizza. Took about 35-40 mins, normal time, but unfortunately the pictures below are what I received. Clearly you can tell the pizza needed to be cooked more. It was basically dough with toppings. The picture that looks like a piece was eaten, it wasn't, that's what happened when I pulled the piece out from the whole pie, and no, it wasn't hot enough that the toppings fell off. Had I been inside the restaurant I would have sent this pizza back immediately and asked for it to be cooked longer; however, since it was a to go order that wasn't really an option. Likely won't waste my time with their pizza anymore, you shouldn't waste yours either.

A blend of outdoor , mezzanine level and indoor seating . Music level just right. We were attended to right away and were able to put in our orders. Shrimp cocktail, Steak tips, Salmon portions all impressive.

I had seen the reviews for the newly opened Mercantile and they weren't very impressive. But, we were walking around the area a while back and saw this place and we were impressed with the setting. It's downtown Worcester and the restaurant has these huge windows that open out and they have an open second floor and it just looked really fun! So we decided to go back and check it out. We arrived early on a Sunday afternoon and we knew the roof deck wouldn't be open, and we were ok with that. We didn't have reservations and our options were in the back (no windows) or the bar. We opted for the bar. The bar is huge! We had an awesome server named Jennie and she told us they were still on brunch menu and we could wait a little bit for lunch menus. They have pizza on their brunch menu and we thought it was something good to check them out with. My husband ordered a beer and I asked Jennie for drink suggestions. I can't remember what my drink was called, but it had 2 ice cubes in it, one made of pomegranate juice and the other with an orchid in it. The drink was so good...I had 2! Our pizza came and it was delicious, a nice thin crust and it was crisp. I'd definitely recommend their pizza. We'll come back again and make reservations so we can sit by those huge open windows and we'll try some other menu options!

NOT LGBTQ+ FRIENDLY!!!!! I'll admit the food was decent and the bartender seemed legitimately concerned that we were not able to open the bottle of alcohol our waitress handed US TO OPEN, but WOW. THAT WAS AN AWFUL EXPERIENCE!!! My wife and I were there with our daughter and not only other patrons, but our waitress Kelly reminded us of what it was like to be discriminated against for being a gay couple. I thought we were better than this in the year 2025.... And then we went to the Mercantile for dinner. NEVER AGAIN

This was our first visit to The Mercantile and it was great. We sat on the patio with a nice view in front of the AC Hotel and had excellent, friendly service. The Oysters, Street Corn Nachos, and Smash Burger were delicious. The Fish Tacos and Tulum Crunch Salad were just fair. Overall, we'd recommend it for the atmosphere and a few standout dishes.

Food was good. Ate on the first floor since the 2nd floor was full. Mostly a sports bar. Another review mentioned the steep stairs that led to the second floor. Not a great idea for people who have difficulties walking. Mostly for twenty- something's.

The restaurant is really big and has a really nice atmosphere. They have seating outside in the rooftop if you want to sit outside as well! The food was all delicious, the only thing that was okay was the bread that came with the meatballs and the fries were a little too salty but other than that our whole group really enjoyed everything! I LOVED the Fiore cocktail honestly In my opinion it one of the best cocktails ever! The sangria was good too but nothing special and the persophone cocktail was good as well and came with really pretty ice cubes and aesthetically very pleasing! We enjoyed our time here and the service was great as well no complaints and would come back again if I'm ever in Worcester again :) Teriyaki ribs were super yummy! (Deff a must try)

Just went, multiple tables open and host proceded to tell us it was over and hour wait. All set with this place.

Food was good and average price, we got the buffalo chicken mac and cheese and the korean short rib. service was fast and waitress was attentive

Staying here for a conference and the food, service and ambiance was great. We got to sit on the outdoor patio (partially covered) it had a bunch of TVs at a good volume to watch the game, a mixed age crowd, and the cutest tea lights. I would 100% come again. Xavier was a fabulous server, ask for him if you come :)

had lunch today June 19 our serverMegan C. wha a pleasure she is !! She suggested menu items and drink parodies that made our experience perfect!!! She was very intentive and really made us feel at home...grateful for her and the food!!

great customer service. manager called me on a door dash order to ensure what I ordered might not have the same quality as it's typically served over ice. love this place every time!

After an unfriendly experience at another restaurant, The Mercantile stood out exceptionally. The staff was friendly and helpful. The service was efficient and the food was exactly what we were looking for after a long travel day. The seating was nice and the restaurant was lit nicely to enjoy dinner. If I am ever back in the area I will be stopping by!

Visiting the state and decided to check this place out since it was near the DCU arena. Came for brunch and later that night returned for some dinner. Nice big space with plenty of seating. Has a rooftop but it is only open during certain times. Plenty of tvs to catch a game and good bar space. I ordered the Seco breakfast sandwich that came with potatoes 4.6/5. Solid breakfast sandwich with a spicy Mayo to add a lil kick. The star was the blueberry muffin! Omg it was sooooo good. The lemon butter was amazing 5/5. I also had the cafe express which was strong and good 4.3/5. Aidan was nice and welcoming at the bar. Later that night I came back and tried the birria quesadilla 3.9/5. It was good but nothing made it stand out. The crispy broccoli was spicy so beware but it was very fresh and hot 4/5. The guava island cocktail was sweet and delicious as well 5/5.

I absolutely love it here. The place itself is so so cute and has such a good vibe. I've been here many times and every time the servers are super sweet and attentive. Brunch is awesome - the drinks are super creative and they taste great and so does the food, the Stuffed Papo Seco is one of the best breakfast sandwiches I have ever had! I don't typically love thin crust pizza but the pizza here is great, especially the Autumn Squash white pizza. I've tried both of their signature pasta dishes as well as their salmon and they have all been amazing as well. Everything is always a 10/10, truly. Definitely such a cute place and a gem that I would recommend to anyone visiting Worcester. Can't wait for warm weather for rooftop seating soon!

The bar staff is awesome and incredibly attentive. The nachos are not up to par. I like that it's course to DCU.

We went last weekend before the theatre and we loved it. The atmosphere was great. We thought the food was excellent. The service was also very good. We will definitely be back again soon.