The Mermaid Bar

I've been to many Neiman Marcus restaurants; Scottsdale, Atlanta, Topanga, Beverly Hills, Newport Beach, etc. This is the worst run of ANY NM restaurant I've been to! Aside from the dated look of the restaurant, the service was slow and lackadaisical. The food was OK but they didn't serve the Famous consume and popovers to start!😒 Why call yourself a NM restaurant when you break tradition from every other NM restaurant. Manager was around looking like she hated her job. Most NM restaurant managers are on it and check with their customers.

I periodically walk through NM on my visits to NorthPark to say hello to sales associates whom I’ve gotten to over the years. It had been long time since I’ve eaten at the Mermaid Bar. Last week I decided when checked to see what was new or still present on the menu. The salmon tacos changed my plans from lunch at PF Chang’s. They were 🤤. I got a bowl of the White Bean soup “to-go”. I’m going back this week to get two bowls “to-go” to pair with my fav roasted corn cornbread sold at Central Market. Additionally, the Bartender, Drake was cool and friendly.

My family has been going to NorthPark since it was just the L with Neiman's, Titche’s, and JC Penny, and have been eating at the Mermaid bar for as long as its been there. In recent years, there must have been a change in management (a clear budget downgrade) and the quality has totally dropped off. What used to be a simple delicious spot to have lunch while shopping has lost nearly all its charm. The menu has changed and the food quality is not the same. The staff as well has changed. For years it was a group of familiar faces each time, and now when we walk past the restaurant, it’s clearly become just another “mall job” which is not what a Neiman’s restaurant deserves. Just sad to lose such a staple.

This was such a wonderful experience. The staff were just remarkable! The order came out very timely. I had the roast beef dip. It was one of the greatest things I ever tasted next to the strawberry cake! The cake blew my mind. I'd definitely eat here again. The prices are reasonable for such handcrafted foods. I really enjoyed this place. I plan on coming back the next time I'm in the area.

I just love coming here, the food is always good, if it wasn't for being on my fit journey, I would want the whole menu🫣🤭 Seriously though, from the management to waitresses and hostress,they have great customer service🙌🏼 I literally have a few menu items😋 but my two favorite are the chicken salad sandwich with chips and the ceasar salad with salmon!!!❤️‍🔥 Oh let's not forget the strawberry cake🍰

The food was OK, but the attitude on the servers was just awful. Getting water was a nightmare, they seem to be more interested in folding napkins than paying attention to customers. At the time I was there, it was empty, just a couple of customers And a lot of staff and despite that, service was still bad.

Grew up coming to the mermaid bar with mom and nana. moved out of state, came back recently with my kids to keep the tradition alive. I CAN’T BELIEVE they changed the chicken salad…. What are they thinking?!?!? So so so so disappointed. Also the chocolate chip cookies were not the NM chocolate chip cookies?!?! I left confused and sad.

WORST PLACE TO GO TO FOR LUNCH! WE GOT SAT DOWN AND NEVER ASSISTED AGAIN. NO ONE CARED TO STOP BY AND ASK US IF WE HAVE GOTTEN ASSISTED OR NOT. WE SAT DOWN TO WATCH THEM TAKE ORDER FROM OTHER TABLES BUT NOT OUR TABLE. NICE WAY OF GIVING SERVICES.

I've been eating here for years and it is always a pleasant experience. Sometimes you have to sit close to other people when it's a busy day, but yesterday was not the case. We had plenty of room and enjoyed the amazing spinach artichoke dip and salmon tacos. The burgers are also good and so is the chicken salad. I have yet to have anything on the menu that I did not like (over two decades of dining). I used to eat the chicken wraps before I became gluten-free and those were my favorite. The service is always awesome and they are quick to get your food out if you are on a lunch break. Neimans is the best for a reason!

Ambiance is great for having a small group gathering. Service is great, the bartender is very friendly and is always curious about what everyone is doing. The food was pretty good although overpriced.

The Mermaid bar is one of my favorite restaurants located in Neiman Marcus. Our server was Briana and and she was the greatest. They just rolled out a new menu, so she gave us some suggestions to try. The restaurant wasn't busy, so we were sat quickly. The restaurant is located on the 1st floor adjacent to the Mens designer RTW department.it's a open concept with plenty of seating. It's a casual restaurant, but has an elevated feel. I had the duke of Windsor sandwich. I was a little disappointed as the description said shave turkey and I though it was going to be real roasted turkey but it was actually processed lunch meat. Disappointed but the fries were good . Okay food! Great service !! Amazing atmosphere!! I suggest trying the NM burger I've had it before and it's great.

Came here with my friends and had a great time! Jonnie was so helpful and a fun bartender. Be sure to ask for him when you visit. Great vibes and drinks!

We always look forward to visiting the Mermaid Bar to see Jonnie! He is a great conversationalist and always makes our trips to Neiman's a great time!!

Johnny is a great bar tender at M bar. Made the experience excellent!! He is the best by far. Drake is excellent too! Really got us in the holiday spirit

Good food but way too expensive for a sandwich and fries. We spent over $150 for small brunch items

Get the bone broth. Sit at the bar, go Thurs-Sunday. You will have the best service and if you don't know what to get, take the recommendations. You will not be disappointed.

What a fun and exciting place to have a few drinks with friends and a fun show. We sat at the bar and only had drinks. The show started and enjoyed watching the ladies preform their act all under water. Really cool idea! I'm surprised there are not more places like this. The bartenders were all very nice and attentive and the DJ rocked the house! Good times for sure

After visiting the Mermaid Bar MANY times after long days of shopping, my family and I were disappointed by their service the other day. I ordered the Turkey Chili, and was somewhat satisfied (not great, not bad, just okay). My grandma and grandpa ordered their special: French toast, eggs, bacon, and fruit. Both of their meals were cold!! The waitress politely offered to take it back and provide them with another plate, which she did. However, this plate was COLD too. My family didn't complain after this time as they simply were starving and wanted some type of food!! But you'd think that after returning one plate, the other would come out at least lukewarm? Nope. Also, my grandmother had a $150 NM gift card as a result from her points, which she opted to use to pay for the meal which totaled $93. After giving the waitress her card, she returned saying that there was still $37.22 remaining that we had to pay; she also offered to "recycle" the gift card. Hm, $150-93 = $57 should have been remaining. We paid this $37.22 with a credit card, then we checked the balance online of the gift card. Surely there was $57 remaining! We went to customer service and a very sweet lady helped us and resolved the issue- not sure how this all got mixed up, but it seemed a bit suspicious with the server offering to "recycle" our gift card. Maybe we were just paranoid, but normally we have never had an experience like this!

I came in for a late lunch. The staff was still very attentive and helpful, even though a lot of them looked like they were ready to go home. I got the Mermaid Sampler with soup and a chicken salad sandwich. The chicken salad sandwich was good but not spectacular. I've had better and I felt like it was a bit dry and bland. It did taste better when I tried adding the corn relish or poppy seed dressing. I'm not a huge fan of bacon. I don't hate it but I also don't LOVE it like everyone else. I like my bacon crispy and not soggy and limp. The bacon that was in the sandwich and garnished in the soup was crispy - how I like it. I would go back if I'm in the area and I'm not sure where else to go. But definitely not a place I'd go out of my to visit. I'd give it 3 stars for food but an extra star for the service.

Nice lunch spot on the first floor of Neimans at Northpark. A nice variety to choose from and prices aren't too bad considering where you are. However, wines by the glass are a little pricey. It would be nice to have a few in the $9 to $11 range. Service was OK.

My favorite place to eat once I hit North Park Mall. I love the convenience of the located of the cafe, right inside my favorite store Neiman Marcus. My favorite soup is the turkey chili soup which comes with a jalapeño cornbread. Yummy! Talking about filled with flavor with melted cheese on top. Dipping a piece of jalapeño cornbread into the soup to fulfill your stomach. The salmon dish is always my favorite, which they change you from time to time on the way they prepare it. The salmon is cook to perfection laid on top a bed of veggie. I'm getting healthy & delicious, the best of both worlds. To top it off they have illy coffee, which is one of my all time favorite coffee. Don't forget to ask about their yogurt... My favorite flavor is the mango & cream swirl. But of course they only carry 2 flavors at a time... It's a must try cafe if you every hit that area!

This place is awesome! They have daily specials Tuesday is pot roast! The service is 5 stars. All the food is healthy and fresh. The turkey chili is great.

Came here on a thursday for lunch with my cousins and there was a line to be seated but the bar seating was open. It was extremely crowded and I definitely don't understand why since there's better food outside of Neimans but my cousin picked the place so I gave it a shot. I decided to get the mermaid sampler which had a half a sandwich (I chose chicken salad), a cup of soup, cup of fruits, and chips. It took a while to get our food, probably since it was so crowded. The chicken salad was okay. I've had the same sandwich elsewhere for cheaper. I wasn't a fan of the minestrone soup and the chips were really stale. Thank god the fruits were good though. My cousin got the fried calamari appetizer which is actually a fairly large portion but that also tasted like normal calamari. I've definitely had better. Overall, probably wouldn't chose to eat here again because it is fairly overpriced for meh food.

I got the absolute worst food poisoning from here. The service was awful and the food took so long. All I had was a salad and I was sick for two days. I would absolutely not recommend here, I know i'll never be going back.

Wow this once-wonderful (5 star) spot has changed so much since Covid. I (sadly) understand the massively reduced menu and can forgive that . But every time I go it's a battle to get waited on. The service has really gone downhill.

Fantastic chicken wrap with excellent house sauce and house-made potato chips. I have been coming here for years and I look forward to them re-opening ASAP after the virus passes.

So, I've been perched at 99 reviews for quite a while now, paralyzed at the thought of doing anything less than a stellar 100th review. Then I happened to wander into The Mermaid Bar the other day, and inspiration struck -- especially when I realized that no one else has Yelped it yet. (I'm not counting the misplaced reviews under Neiman Marcus itself.) A 100th review AND a first?? Ohboyohboyohboy! I must admit that I'm amazed this Neiman's classic hasn't been properly listed on Yelp yet. It's been around since 1965, and it's a Dallas icon. In fact, this past February, The Dallas Morning News listed it as one of the "timeless classics" of Dallas. The Mermaid Bar is a great place to catch up with a friend before or after a shopping outing at Northpark. It's also a great place to treat yourself to a late lunch after taking a stroll around the mall by yourself. But be prepared to wait if you come at the peak of the lunch hour! Everything on the menu looks so good -- and surprisingly affordable! -- that I always have a hard time deciding. Their tortilla soup is legendary, and their sandwiches are always a solid choice. I most recently stopped in for a quick mid-afternoon shopping break and ventured for the frozen yogurt, which is curiously listed under "starters." It was served in a tall cup layered with all kinds of fruit. This is your traditional-style frozen yogurt, none of that trendy tartness, but I kinda liked that. It was simple and honest and ooooh so good. I was momentarily shocked at how large it was, but women at other tables were looking at it enviously as I devoured the entire thing. Oops. You hardly see any men here; the ladies of Dallas have claimed this as our little oasis. And as such, you'll never feel like you're being judged if you sit down to lunch by yourself. There's a sort of camaraderie among the women you see in here; they'll compliment your shoes as you sit down at a table nearby, and they'll ask you what you're eating so that they can order the exact same thing. (I saw both happen the last time I was here!) The nice thing about this "club" atmosphere, though, is that it's not exclusive. Anyone who sits down at a table here is immediately a member. Because honey, wherever you are in life, we've all been there. Parting Note: Apparently, Visa is NOT everywhere you want to be. They only take the Neiman's card (umm right), American Express, or cash. My one complaint.

To me, this is old school, ladies-who-shop-and-lunch Dallas, and I loved experiencing it. Been enjoying the famous NM chicken salad for years in other cities, now was my chance to come to get it in the Homeland! If you have never tried the NM chicken salad, please excuse yourself & immediately get on it. I know, you're thinking: "Whatever, how good could it be? Chicken-boring-salad. Besides, I don't really even like mayo." I get where you're coming from. I'm here to tell you don't knock it till you try it. Dined solo so sat at counter, which felt like a 60s-style coffee shop bar. Waitress was awesome, prob worked there since opening day which I loved. Sammy was huge, so only ate half. Waitress was so intuitive, had the take-home bag in hand before I even asked. So retro, borderline kitch-stereotypical, so wonderful.

Let me start by saying I love this place. My husband and I ate here today. He had a delicious hamburger with fries. I, on the other hand, got the grilled pimento cheese sandwich with smoked bacon and 2 side salads. The sandwich had so few pimentos that I thought I was eating a regular grilled cheese with bacon. I was so disappointed. Everything else was delicious. I should have sent the sandwich back but I was starving by the time they got our food to us. We split a piece of cake and I had tea. The bill with tip came to $50.00. The biggest regret was the sandwich. What ever you do, do t get this sandwich if you are expecting more than 3 or 4 pimentos to be in it!

Not the same since covid. Not even worth the over priced food anymore. Went for lunch and to my surprise they changed the menu 100% & the prices have gone up as well and they were already expensive for a salad and soup. Sad such a cute little lunch spot turned bad after covid. Won't be returning!

First of all I must mention that Mermaid Bar is not located at the corner of Caruth and Turtle Creek like Yelp's map shows, but in North Park mall off of Northwest Highway... Whenever my mother and I tired from a long day of shopping, Mermaid Bar is our go-to spot for a quick, refueling bite to eat and a SPICED TEA of course! Located on the first floor of Neiman Marcus, behind Cusp and all the makeup, this adorable little cafe serves wonderful appetizers and entrées, soups and salads, and iced tea or spiced tea if that's your thing. Decorated in blue and white with a few mermaids here and there, this place is ideal for a small group of shoppers seating up to 4 (probably not 6) people. Little tables and booths for 2 or 4 occupy the restaurant space, while seats line the long bar with cake trays full of fresh deserts on the counter top. If you want food to go, they have that too! Just order at the take out spot.

Absolutely loved this place. Hotdogs are a must to get with the potato chips sprinkled in seasoning powder.

The food was such a nice surprise!! Quality, taste and appearance was all better than I expected. I shouldn't have been surprised it's in Neiman Marcus after all. Our server was attentive, kind and fun. The hostess was the only thing sub par about the experience. She acted as if we were interrupting her and seem annoyed to have to walk us 20 feet to a table and give us menus-her job. Loved the Mermaid Legends plate and will come back again to indulge my senses!!

Such a great spot for lunch! Love their iced tea and their turkey burger! The trio is always a good choice as well! They have great French fries and the chicken curry salad is amazing! Service is always great and if their is a wait, the line goes fast!

So I finally did it the true Dallas way and frequented The oh-so-chic and cosmopolitan, Mermaid Bar! I am no stranger to Neiman Marcus as my mother has been taking me there since I was a wee one to gaze at all the beautiful clothes, cosmetics, and highly coveted shoes that are pipe dream possessions, but fun to gaze at nonetheless. Neiman Marcus, for what it's worth, is a Dallas cornerstone. Therefore, I will always revere it as such. Not to say, I aim to always shop there as the clientele and staff aren't always the most welcoming, yet also to say it is a beautiful store with beautiful things. Pardon my digression...my point is simply that I seem to always overlook Mermaid Bar when I am inside the department store, because I am overwhelmed with sensory overload. Not today. Today I went strictly to nosh on delicious food whilst people watching as busy shoppers passed by. That delicious food was served abundantly in a generous serving of a Bistro Salad. After a quick and enthusiastic approval from our excellent server, I was sold. The feta cheese, candied pecans, dried cranberries mixed with juicy chunks of turkey over a bed of spinach was divine. Waiting for a table wasn't as discouraging as it is at first glance. In fact, they were overly polite and we were seated within minutes. The service was attentive, fast, and friendly. I highly recommend their salads - they all are chock full of ingredients. And the best little tid-bit: each menu item is listed with the calorie amount!

I used to be one of those skeptics-- a restaurant inside of Neiman's MUST be super stuffy and unfriendly. I am happy to say, I was wrong. This Mother's Day was my first (my daughter is 4 months old). I do not have any family in Dallas and my husband had to be at work on that day, so I took myself out for Mother's Day. Feeling a little insecure, as I seemed to be the only mama going solo, I wandered to one of my favorite restaurants in Dallas. To my dismay the hostesses at this restaurant ignored me. By this point I was almost in tears, having to spend my first Mother's Day without my family and being unfriendly reminded that I was alone and therefore an oversight was a bummer to say the least. Feeling really sorry for myself, I decided to try one other option, The Mermaid Bar. Not only was the hostess delightful, but I was sat right away and my server was great! I had the calamari salad which had a light peanut dressing and was delicious. When it came time to receive my check, my server told me that the manager had already picked up my check in honor of my first Mother's Day. WOW, now that is customer service! I was given a sweet rose ( as were all Mother's on that day) and told to have a great Mother's Day. It was a simple gesture that really made my whole day better. I left there with a smile and will always remember the sweet kindness of a stranger on my otherwise dreary first celebration of being a new mommy. Thank you, Mermaid Bar for instilling great customer service in your team, I am now a loyal luncher! : )

I jumped on the bandwagon after my mom came home and said, "Tiffany, grab your purse. We're going shopping and having lunch at the Mermaid Bar. It's delish!" My mom liking a cafe in a department store? Did hell freeze over? After the Nordstrom debacle of '08, I've been nervous about those types of cafes because they're generally overpriced and just MEH. This place is quite busy and happening at 2pm on a Saturday afternoon. I had to try the classics like the tortilla soup, chicken salad sandwich, plantation punch, and just to mix things up I also ordered the Fajita Plate. The soup is actually that awesome but the chicken salad sandwich fell a little short. For me, it wad a little dry. The wheat bread was a little dried out. The plantation punch was $5 a glass and thank goodness it came with refills because we would have never known what it actually tasted like because our server brought us plain pineapple-orange juice the first time around. The punch had a nice spicy taste to it similar to a chai tea. I really enjoyed it and asked for a to-go cup. They brought me a fresh cup of punch right before I left. I ended up drinking 4 glasses of punch not including my new to-go cup. I think I got my $5 worth, lmao The fajita plate is pretty awesome. I really enjoyed it. The spicy ranch sauce that came with it was really addicting. I dipped everything into it. Check this place out and get some soup. :)

Nothing tops the weekend off better than having lunch at The Mermaid Bar. Everytime I visit I get the roast turkey, bacon, swiss & avocado and a sparkling berry lemonade. Absolutely delicious! The staff is super friendly and there's always an upbeat ambience here.

The chicken wrap with the homemade chips and the special sauce with it is to die for. The service is great and the orange tea is an absolute must! Orange tea for sure! Also, the frozen yogurt is fantastic!

Had a great meal and it's actually a fun experience. Seems like a place from another time. Definetly ladies who lunch but not stuffy - the place is very modern and cute. The service is great and the food is very delicious. Will return.

Nom.....nom nom. Wasn't sure what to expect but that strawberry cake is like eating the wings of a baby angel. The fish and chips, because its Friday in Texas, were pretty good. I work in the mall and it will be one place where I'm going to make myself very comfortable, very often.

I'm sure I've reviewed the Mermaid somewhere else, but why not jump in here? OK, BEST TORTILLA SOUP. EVER! I adore the chicken salad, the chips are extra crispy. Last time I went I did not get the black-eyed pea relish! Any salad is good, service is exceptional. Neiman's has always been NM card, AX, or cash as long as I remember, and BTW I am a guy and have seen men eating there evry time I have gone. Great choice for lunch or a quick shopping pick-me-up!

I have been going to this place for YEARS (it looked completely different 15 years ago). I have always LOVED their delicious cakes (especially the yellow cake/choco frosting and the double dark chocolate). The food is pretty tasty as long as you avoid the fish dishes (they always smell/taste blah). It is a fun place to stop while in the mall or for a quick bite just about any time of the day. Great for a girl's lunch too!

hmm... what can I say that hasn't been said? BEST TORTILLA SOUP... EVAAARRRRRR! (and I'm a fan of the Red River Yahoo Sandwich) ...nuf said.

Good food. Huge burgers and crab cakes were moist and flavorful.

We celebrated a work birthday lunch at the Mermaid Bar recently and had a great experience. For a large group, the food came out quickly and the service was very friendly and helpful. Everyone in our party of 12 enjoyed what they ordered too. I had the veggie panini and a cup of tortilla soup and was very pleased. The desserts looked amazing, but I was just too full to indulge. Next time!

The Mermaid Sampler is my fave on the menu. Tortilla soup is a must. Taco salad is amazing I think it's on the Sunday special. Chocolate chip cookies are bomb dot com. Staff is normally friendly, but have had some unfriendly ones in the past.

Great spot for lunch with friends while you're running errands or shopping! Kind of a "ladies who lunch" vibe, but the staff is very friendly. Excellent chicken salad sandwiches, love all the cake slices, soups are generally good too! Small kids menu if you need that. Oh and great flavored ice tea! Reasonably priced for lunch, but comparatively, inexpensive for Neimans!

This place was horrible to sum it up. I wish I could give it no stars. My friend and I went here for the first time before an evening of shopping, and knowing the general feeling of Neiman Marcus and their other restaurants we were expecting a relaxing and exquisite meal. We could not have been more wrong. When we got there the place had the feel of a sterile cafeteria. The hostess/waitress sat us and immediately tried to start taking our order basically to hurry us up. We just got here and we've never been here. We had to tell her two more times to give us a minute she wasn't rude just aggressive. Then we finally both ordered the veggie melt because the whole menu was extremely lacking and uninspiring. My office cafeteria has a better menu. I got my veggie melt with a side salad and my friend got it with a side of fruit. When we got the sandwiches the bread was SO SOGGY it was like someone tried to soak up water with it. Both of ours were like that, so we ended up scraping the veggies and cheese off the bread because the bread was so repulsive. And my friends side of fruit was the most pathetic side of fruit I've every seen and my salad wasn't even tossed there was just a glob of dressing thrown on top. I don't know how this place has 4 stars. My advice, eat anywhere else in NorthPark. ANYWHERE ELSE. This is not even close to the Neiman's standards that I've had experiences with.

Want to give this 5 stars simply because of Jose, the bartender. His attention to detail is impeccable; he's always smiling and engaging. We are forever patrons, but go mostly to see Jose.

This used to be one of my favorites but it has gone downhill, and fast! You used to be able to buy cakes here, but recently, you just get redirected to call the bakery instead of taking the time to take my order. I came to the Mermaid Bar to order a cake, not to get the phone number for the bakery! This is one example of how the service has declined. The manager seemed to be over flirtatious with my gf and was gawking at the other attractive ladies in the restaurant which made us uncomfortable during our meal. I had the Tortilla soup, egg salad sandwich, and some chips. The soup was runny and bland, but it can be delicious if made right. The egg salad sandwich was about the only good thing with my experience! I don't recommend this place for anyone that has any other option!

I have been eating at the mermaid bar for years, and have to agree the tortilla soup is usually pretty good. Sometimes, it looks like the chefs get lazy and just throw some veggies, water, and tortillas in a pot and call it tortilla soup....This place has changed a lot in the past year, it used to be soo pleasant, but with the new management it has gone downhill. The menu has changed for the worse and they seem to be trying to change the mermaid from what it has been known for soo long to a "typical" restaurant. I went there because it was quick and easy and fairly priced, but now it is starting to look like the Zodiac (now called NM Cafe). I have seen the manager walk around like he was lost but it appears the servers and togo girls do all the work! Come on Neimans, what has happened? The food quality is not very consistent, sometimes the tuna salad is soupy sometimes is chunky. Same for the chicken salad. What is with the bartender (bald, hispanic, alien looking, name was jose) hitting on my girlfriend while she was waiting for me to arrive? He was very pushy and rude so we decided to eat in the main dining area...That was real classy, and about when I decided this place is no longer what it used to be...