Bob B.
Yelp
We arrived for a 5:30PM reservation for 4 people and were seated promptly so a good start. 15 minutes later (no water, nothing) the waitress comes, takes our appetizer order. 10 minutes later, a food runner brings the appetizer and our water. 25 minutes just to get water and an appetizer. 15 minutes later the waitress takes our food order. 40 minutes so far, 1 glass of water and an appetizer. It took another 40 minutes for our food to arrive (1:20 total) and get more water . 2 burgers, 2 "hot" sandwiches. All 4 were lukewarm, the top buns were dry and crisp, the sides were also lukewarm. It was obvious that all 4 meals sat under a heat lamp for an extended amount of time. It's a shame because the food was actually flavorful. If it had been served on time and hot, it probably would have been fine. No one stopped by to see how the food was...not the waitress, not a manager, no one. Luckily the food runner filled our water glasses. The waitress didn't come by until we were done eating, another 25+ minutes.
To give some context, a group of 8 was seated after us, got their drinks, appetizers, food, finished eating and ordered dessert before we even got our food.
$86 before tip for an appetizer, 4 lukewarm meals, water, and terrible service. Close to 2 hours total. Absolutely ridiculous.
I can't imagine ever returning and certainly would never recommend The Mill to anyone.