Odette Jefferson
Google
Update to my review from 2 years ago.
For over twenty five years, I've made it a point to support small businesses in my community, including the Mini Donut Company at Liberty Station. It has become a cherished routine and a small pleasure I look forward to. However, today’s visit was unexpectedly different. I was met with an embarrassing and frankly insulting demand to “prove” my identity before picking up my order.
For those familiar with parking near the Public Market, you can understand that I was fortunate to find an open 1-hour parking spot. I left my phone and wallet in the car, anticipating a quick run-in and run-out, as I usually do. Additionally, I was dressed professionally for work, so there was no confusion about my being a paying customer.
The implication was clear: I was being treated as if I were some random, untrustworthy individual—possibly a homeless person lurking to steal three dozen donuts. This experience was deeply upsetting and completely out of character for my past interactions at this establishment. Being questioned about my identity after years of patronage was not only humiliating but also felt discriminatory.
I also want to thank the employee who answered the call and clearly did not relay my message to Matt, the owner, to discuss my experience.
TWO YEARS AGO - The absolute cutest, freshest and perfect treat! Consistent delicious taste!