The Mirabel

DO NOT MOVE HERE! My family and I have been here almost a year it’s been terrible there has been break ins, fires, roaches, molds, cover ups, maintenance doesn't do their jobs and management doesn’t do anything and they don’t be in the office EVER! I have mold in my bathrooms because of the ceilings has been leaking since we’ve moved here. My kids and I never get any rest because of our noisy neighbors constantly stomping late nights and early mornings it sounds like they about to fall in we hear cracks every time they walk. We address this to the management when we first moved in. Elizabeth the previous manager even said we are not supposed to hear them. She gave them warnings but they still continue she said there is nothing they can do which it’s crazy we deserve peace like everyone else who pays rent. We have been paying for pest control and garbage but nobody never came to spray here since we moved here and the garbage been piled up for months. This place needs to be shut down and the residents need a refund for the whole time living in this raggedy apartments. Also, Kristie the manager needs to be fired she claims she’s going to fix our problems but she never does and she never answers her phone. She don’t even be at the office all she do is lie and worry about money…so don’t be fooled by her. UPDATE!!!!!!!!!Our lease ended on the 25 of February. We’ve been told Kristie and Colleen months ago that we were not going to renew our lease. We have proofs of our conversations but since we’ve moved Kristie the manager refused to take us off the portal and still charging us for termination fee. Don’t make any sense if we already told y’all months ago we were leaving and she told my husband that she is not taking us off. Now I have to proceed to take them to court because this is very illegal. To the future residents or if anyone try to move here please do not this apartment complex is the worst I’ve ever moved to!

Do not rent here. Management is hard to reach by phone. They take too long and need multiple visits to properly fix issues. Multiple break-ins and a few fires in vacant units. Had to move appartments because they failed to fix the roof properly. Was supposed to be a temporary appointment while another was made ready for us. Spent 4 years in the temp unit before we left the complex. Various units are boarded up. Not being taken care of. The laundry room was unusable when we left. A work truck was left on the day we were moving, blocking the path to our moving truck. No one was working that day. And I had asked beforehand for it to be moved.

This place is the worst place to live. People do not rent here. I've been broken in, ga e the office my police report, and they have done absolutely nothing. They towed your vehicle even if it's registered. I requested to secure my doors after the breaking and the request was placed on hold. It's been 2 weeks since this happened, and Managemnet has done nothing. I'm looking for another place to live. Oh, but quick to try to send eviction notices after 2 days

Management will never responds to messages or service requests. Didn't have hot water for over a month, finally got hot water back around time rent was due, then 2 weeks later back to not having hot water. Rarely ever is there someone in the office during their business hours to talk to. For about a month trash was over flowing from dumpsters and piling up around them. Outside areas are poorly maintained. They are currently painting over all the apartments and painting over things that should be replaced and when they were painting around my apartment, they did not inform me they would be painting and all my stuff on my balcony got over sprayed with paint.

I’ve stayed here for about a year and it’s true it’s the worst trashiest nastiest apts in ftworth. DO NOT MOVE HERE!!!! Don’t waste your money

This is a really unsafe property the management is great but the lights do not work in the night time so it's really dark at night tons of water leaks and lots of homeless people breaking into the vacant units and living like they have a lease, this place do not pay their bills they will have you without heat and hot water, your apartment will be broken into a soon as you go to work atleast twice a week cause their is no security but they do have security gates they just don't work, and tons of trash by the dumpsters cause the trash bill do not get paid

DO NOT MOVE HERE! I went from paying $1189 a month to paying $1700 for a 2 bedroom with no notice! Tried to contact the office several times FOR MONTHS with no response so there’s no point in even trying to contact them. There are also children who bang on my door all times of night, not to mention all of the bugs you see. These are absolutely the worst apartments ever the price you pay here you could pay somewhere else and get your moneys worth. I WILL BE MOVING ASAP!!!

I am owed a refund of $1,500 since July of this year. After emailing and calling Elizabeth for months with no response, I came to The Delmar office today. Months ago she told me that she sent it to my new address today she is telling Ashley that she didn’t. She was unwilling to come out of her office to talk. I will be contacting a lawyer to do what she seems unwilling to do. Ashley was helpful.

DO NOT MOVE HERE! My family and I have been here almost a year it's been terrible there has been break ins, fires, roaches, molds, cover ups, maintenance doesn't do their jobs and management doesn't do anything and they don't be in the office EVER! I have mold in my bathrooms because of the ceilings has been leaking since we've moved here. My kids and I never get any rest because of our noisy neighbors constantly stomping late nights and early mornings it sounds like they about to fall in we hear cracks every time they walk. We address this to the management when we first moved in. Elizabeth the previous manager even said we are not supposed to hear them. She gave them warnings but they still continue she said there is nothing they can do which it's crazy we deserve peace like everyone else who pays rent. We have been paying for pets control and garbage but nobody never came to spray here since we moved here and the garbage been piled up for months. This place needs to be shut down and the residents need a refund for the whole time living in this raggedy apartments. Also, Kristie the manager needs to be fired she claims she's going to fix our problems but she never does and she never answers her phone. She don't even be at the office all she does is lie and worry about money...so don't be fooled by her.

By far the WORST apartments I have lived in. I highly DO NOT RECOMMEND. The water is off every other day. They never answer the phone. The parking lot is terrible. Your packages get stolen by the office workers or they give them to other tenants. I HATE it here I wish I could move but I don't want to ruin my credit by breaking my lease and it's only been a month since I've been here.

Absolutely terrible. I would prefer to rate 0 stars, but that is not an option. A 2 bed 2 bath for over $1k/month, staff is slow to respond to maintenance requests if at all, our unit was not weather sealed, and to top it all off many of the other tenants have NO respect for privacy, or property. Staff is rarely in the office, and often is rude when you bring issues to their attention if at all. Any line of communication to them is unreliable at best. An irrigation ditch would be a better home than this place, we've had a serious roach problem and nothing has been done about it since the rebrand, and to make matters worse the AC drains into the guest bathroom causing all sorts of mold to grow in there, the walls are made of paper so weak that any amount of weight on them leads to holes being made in them. The foundation of our building is sinking and many sections of the floor are sagging noticeably because of it. DO NOT live here if you can avoid it.