dipamsaha
Google
I stayed at The Peerless Inn on Christmas Eve (24th December), and overall it was a very enjoyable experience, especially given its excellent location right in the heart of Kolkata.||The hotel had a warm festive vibe with live music arranged in the evening, which added a nice Christmas touch. Initially, there was a small hiccup with the room category we had booked, but Mr. Raj from the reception handled the situation extremely well. He helped us upgrade to a Club Room with complete transparency by sharing room pictures and explaining the additional charges clearly. His professionalism, calm approach, and guest-first attitude truly stood out.||The room was clean, newly done, and well-prepared before handover. As a welcome gesture, Mr. Raj personally accompanied us and offered complimentary tea, which was a thoughtful touch.|One small area of improvement would be bed comfort—while the room itself was very good, the mattress could be slightly more comfortable if compared with brands like Taj or Oberoi. That said, cleanliness and upkeep were excellent.||The complimentary breakfast was well-organized, had a good spread, and the ambience was pleasant—especially impressive considering the Christmas crowd.||We did have dinner at Aheli at night, which didn’t quite meet expectations; however, I will share that feedback separately as it’s independent of the stay experience and I don’t want it to overshadow an otherwise good visit.||Overall, with its prime location, courteous staff, and improving infrastructure, Hotel Peerless Inn is a solid choice for anyone visiting Kolkata and wanting to stay centrally. With a few small refinements, it can become an even stronger option.|Special thanks again to Mr. Raj for making our stay smooth and comfortable.