The Oberoi, Mumbai

This was my first visit to India in over 30 years and we were traveling with two younger children hoping for a smooth experience. What we received exceeded expectations in every way. From the moment we reached out before our arrival, the communication was clear and helpful. Airport pickup, check-in, dining, room service, daily turn-downs, and finally the checkout and return ride to the airport were all impeccably coordinated. What truly elevated the stay was how natural the service felt—never forced, never transactional. The staff is extremely service-focused, attentive, and professional, and you can tell they take genuine pride in their work. The food was excellent (and no sickness for anyone in our group), the room was comfortable, and everything delivered with consistency and care. We left with great memories and would return without hesitation. Our sincere appreciation to the entire team.

Great stay at the Oberois things were sorted even before we had to ask. Whether it was small room details or dining preferences, the team seemed to anticipate what would make the stay more comfortable. That level of attention really stood out.

Amazing location, and even better Service. The staff greeted with big smiles and took care of us like royalty. ||Great decoration and cake in the room for special celebration and Amazing food at the restaurants. ||We loved the stay at Oberoi Mumbai.

We stayed here December 2025. Service was excellent and staff were professional. Location is good as its away from the city hence no noise and 'city smell'. There are no restaurants in the vicinity and nearest shopping malls are about 45 mins away. The hotel is situated on marine drive which gets very busy in the evenings by the locals. Breakfast was a la carte - good variety. Hotel restaurants were very expensive for simple dishes. The spa was basic with no facilities other than a gym-style steam room situated in the shower area which wasnt the cleanest. Nothing luxurious about the spa. Their treatments are over priced compared to other 5-star spas. My therapist was really good though. The rooms are serviced however we found our in-room dishes to be dirty and kettle wasnt working. In my opinion the rooms are not 5-star by international standards. Best to use bottled water provided for drinking and brushing teeth/rinsing.

There’s a reason this hotel is considered a classic. Years of experience show in every detail, from the thoughtful service to the exceptionally comfortable rooms where function never takes a back seat to design. The ocean-facing rooms offer some of the finest views in the city, and the bathtub alone deserves a mention for its sheer comfort. A stay here delivers exactly what a great hotel should—effortless comfort done right.

Hotel prides itself on customer service which it delivers on. Rooms are okay but not 5 star Cleaning was good but not great Location was good but a distance to most places in Mumbai and not much around that one can walk to. Prices at hotel restaurants are incredibly overpriced for quality/ value/ and taste. I would give meals at the hotel restaurant for lunch/dinner a 2/5 given the above Had better meals at other restaurants for 3rd of the price. Wouldn’t call it a 5 star family friendly experience. Worthy of 4 stars at most.

Oberoi manages to feel luxurious without being overwhelming. Rooms are spacious and elegant, service is intuitive, and the atmosphere is calm. The pool and spa offered a wonderful escape after busy days in the city. Highly recommended.

A hotel with a really great team who are polite, courteous and efficient. Worth paying a bit extra to stay at the Oberoi over other luxury properties in Mumbai. Location is great and service very good. Excellent 👍