The Old Inn On The Green Restaurant

Great atmosphere and they really tend to you. Drinks were great and the evening felt special.

Visited here recently celebrating mine & my husbands 25 year wedding anniversary. The food was ok, nothing spectacular. The ambiance was nice however it was much too dark in there for my liking. I literally had to take my phone out for a light source. The waitress was pleasant. Overall we did feel rushed. We were hoping for more of a relaxed at home feeling which we didn’t experience. Probably will not be back. Felt like they were just pushing people through and more interested in their profits than your comfort.

This has been the highlight of our Berkshires weekend gateway! A far away restaurant but definitely worth the trip. The building itself is a charming and cozy American inn decorated with lots of barrels and wooden, stylish design. My favorite touch was the fact that our candlelight dinner was served outdoor, adding to an already excellent atmosphere. Service was not notch. You can feel that everyone was enjoying the meal and all the waiters and bartenders really take pride in their skills. Regarding the food - They obviously put a lot of thought into the menu. All the dishes we tried were marvelous. It’s a 3 courses menu, with one appetizer, one main, and one dessert l. We got the salmon and cod as main dishes, with burrata and lobster pasta as first course. Everything was right on point and the drinks were also amazing. We really enjoyed the time and would love to visit again. Great job, thank you guys.

One of the few remaining total candlelight restaurants in MA. Old Inn on the Green is historic and romantic, with outstanding service and cuisine. Great experience.

This was a tough review to make seeing this place was a favorite for over a decade for us. But our 30th anniversary dinner there was ruined by careless greeter and waitstaff. We were seated in a room with a large party of 6 people. Yes just them at this big table in middle of room and us up against a table for two. That’s it. How romantic and special do you think that evening was for us. And I even mentioned to them it was our 30th when making the reservation. No alternative seat offered. Take it or leave it and nothing about the rest of that evening was good. I can forgive a lot but poor customer service I cannot. I will never go back which is a shame because it use to be so well run.

After our first visit, we thought we had found the second of the top two restaurants in the Berkshires (equal to the now retired Old Mill in Egremont, which has been renamed "The Mill" with less adventurous food). We enjoyed the Old Inn on the Green so much that we invited some friends to join us for our most recent visit. After this latest visit to the Old Inn, however, we have had to revise our assessment. It still offers very thoughtfully imagined and prepared cuisine, but falters a bit on service. First what we think is the really good: 1) Eric (General Manager) is the sort of person you want running any service business. We think he really gets it when it comes to understanding customers, the complex offerings of the restaurant, and the above-average competency of its back-of-the-house staff. And his willingness to be flexible "on the fly," even when things are busy, is an added plus. 2) The kitchen at the Old Inn On The Green really knows what its doing. Interesting ingredient combinations, beautiful presentation, very caring preparation, and responsive customization make this an easy pick for gourmets and gourmands alike. I would follow Chef Peter Platt to any place he is master of the menu. 3) The price for three-course prix fixe cuisine of this caliber is reasonable -- and such reasonableness is rare in the Berkshires. You could pay a lot more for much less interesting and carefully prepared food in this part of Massachusetts. 4) The screened-in porch is a lovely place to relax, imbibe, and digest on a summer night. Now for the not-so-good: 1) Service can be very good -- easily matching expectations inspired by the food itself. But it can also be ***very bad.*** On our latest visit, our waiter was gruff to the point of rudeness, inattentive to the point of comedy, and clearly didn't effectively communicate my gluten sensitivity to the kitchen and bar (I'm on day two of what will likely be a three-day, can't-leave-the-house gluten reaction). But if he had taken our food order in a timely manner, replaced our cutlery before the next course was served, made the slightest effort to answer our questions, not run past our table to tend to other guests without stopping, not cut us off with snarky retorts when we tried to flag him down, or in any way prevented us from having to get up repeatedly from the table to seek someone out to get our reasonable needs met (we had to do this three times over the course of the meal), I would have cut him some slack. It was a busy night after all. Which perhaps leads to the advice we would offer around this latest experience: Don't go on a busy summer night, and just wait for an off-season table. When we visited the Old Inn earlier this year, we had a very different (and much positive) experience with the wait staff. 2) Parking can also be tricky on a busy night -- in fact it behooves folks to ask the hostess where to park after arriving, just so they don't have to go back outside after being seated to move their car. 3) On our latest visit, our service was verrrry slow. It took over 90 minutes to have our main courses served to us. Will we go back? It's hard to say. We may try again in the late fall, after their busy season calms down. But we won't attempt another summer dinner again. I hope this was helpful.

Amazing food. Excellent service. Wonderful job on social distancing. You HAVE to go. A gem in the Berkshires. Great meal last night. We went for my wife's birthday with our whole family. The eight of us ate in the private dining room for large parties. They continue to deliver an outstanding meal. Without a doubt one of our favorite special event destinations.

This place is a definite gem. We've been going there for years, the first time being during a huge nor'easter in the early 1990's, when we were the only ones staying at the inn because it quickly became inaccessible! We were stranded there for 4 absolutely unforgettable days and nights. Imagine that experience with the wind howling and nothing but candlelight on the main floor (which is still the case today, giving it its unique charm) and the smell of soup simmering in cauldrons wafting out from the kitchen. Definitely go here. The food and service is amazing.

Simply perfect ! You have to go here - food was incredible, service impeccable and atmosphere other worldly!!! Reserve and go asap ! You won't be sorry !

We've had marvelous meals here in the past. Yesterday's (Thanksgiving) was actually a nightmare. It began when the hostess claimed not to find our reservation. I had RSVP'd to their text confirming our reservation a week earlier, but had left my phone in the car, which a family member then retrieved. As I was looking for the confirmation, we were led out of the restaurant (literally outside) to a back tented area that had one sole table in a corner. The view? Tent siding and upside down tables 6 feet away. There were no other diners to be seen. It was a chilly afternoon, and they had basically sat us outside. Granted, we were in a tent, but there was no heating. It's basically winter here. Let me repeat. No heating. I was with my 90 year old mom, my brother, and guests from Boston. The woman who sat us (I guess the manager that afternoon?) was flummoxed (and then defensive) when I announced that I was deeply unhappy. She couldn't understand what my problem was. I told her that, given the fact that I had made reservations a while ago, and had recently confirmed, being shuffled off to an outside makeshift table was the not the experience I had expected (at $90 a plate). I was sitting there, searching through my phone to find my confirmation and wondering where I could buy a turkey to take home and cook, when the flummoxed woman returned to tell me that they had "suddenly found my reservation". We were then led to our table inside. There were no apologies for the 20 minutes of pure frustration and true aggravation. In fact, when the manager came in about 30 minutes later, she went straight to another table to help the waiter set it, and not once came over to apologize for their oversight. She didn't say one word. We owned an inn for years, and have bent over backwards for any mistakes on our end. Instead, we were made to feel that we were lucky that we were seated inside. Then came the meal. The turkey was delicious, but the rest of the meal was (literally) lukewarm. It felt like a plate at the end of an assembly line, to be expected, I guess, but still? This restaurant, with its prices, raises expectations. Ours were dashed yesterday. We were treated miserably and then fed a so-so dinner. Time for a new chef, a new hostess (who can read), and a new manager.

Fabulous... Old Inn On The Green is wonderful. Great drinks... delicious food and decent service. Pricey, but worth it.