Art V.
Yelp
First, I must note that this restaurant was super busy evening mid-week, likely because of the baseball game in the Bricktown Stadium. We are locals and have always wanted to try this eating establishment.
We parked across in the street in a tiny parking lot at a reasonable price of $10.00, and had a reservation. The place is decorated like a
Victorian parlor house, and we had a booth in the cool trolley car shell. The foyer where we checked in was a bit too warm, but to be expected on a hot Oklahoma summer night.
Service: The hostess, Briana, is one of the hardest working hospitality people I have ever seen. She greeted a rush of guests, answered the steadily ringing phone, checked for reservations, checked in impatient visitors without reservations, and all the while gracious and warm in her demeanor. Several times while we (two of us) waited to be seated, she hurriedly walked to the kitchen and returned with huge platters of food in to-go containers for Door Dash, Grub Hub, etc. I cannot imagine the energy all of that effort took!! Whatever wage she is being paid is simply not enough. She was hostess, food runner, and more.
We were seated and the server, Macie, was clearly working more tables that most servers ever cover. She was unhurried when taking our order, and ensured the dishes we ordered were accurate. Her hustle, just as with Briana, was impressive. At the OSF website, there is a banner that said they are hiring, and clearly this dining establishment is terribly understaffed. The employees that interacted with us MUST receive a monetary bonus for their service.
Quality: The pasta is pretty standard, banal fare. Salad from a bag with dressings that were nothing to write home about. For a kitschy, special occasion dinner, we liked the decor and the lively music.
Price: three entrees, and an appetizer (a clumped island of spinach artichoke dip that looked and tasted like it has been reheated in a microwave) and two soft drinks. $90.00.
All in all, our first and last visit to the Old Spaghetti Factory. There are multiple pasta places in the area at more reasonable prices. I would have posted two stars, however the staff raised the rating by one star.