Lorena Streb
Google
We arrived for our 6pm reservation on a Saturday and dinner was off to a promising start when we were ushered to a square table upstairs, with a 3 sided booth. It was a very nice setup for 6 friends to easily converse, much better than a long table. I had never dined here before, having only been to the bar during the summer months.
Our server was charming and personable, but sadly, table service was overall slow. She mentioned that she was taking care of tables on 3 levels. Due to that we did not get optimal service, and I will pin my lackluster dinner experience totally on Atlas’ management.
I took our server’s recommendation for a delicious pomegranate syrup and tequila cocktail, “The Dream Catcher,” which I thoroughly enjoyed. 2 of us ordered from the “Dine to Donate/Prix Fixe $60 Menu.” I had the Beef Tartare as my starter and was very happy with it, and my friend had the Butternut Crab Bisque. Our other companions had the French Onion soup, and they said it was tasty. The Lobster and Corn Chowder also received compliments. For my entrée, I selected the Ribeye Steak, and my friend had the Crab Cake, of course still from the Prix Fixe. My husband ordered the Duck Confit, while the others ordered the Short Rib Agnolotti. Those last entrees arrived cold, were sent back to the kitchen, and took a while to return tableside.
As we waited on dessert, my friend requested the whiskey menu. It never arrived and neither did our server. Our desserts from the Prix Fixe showed up, plus a different server delivered 2 complimentary desserts on behalf of our absent server. Eventually my friend went downstairs to the bar to get his own whiskey. That should never happen at a place that bills itself as a premiere restaurant.
What else should never happen is the bait and switch on the “Prix Fixe” menu. When the bill came, my Ribeye entree had an additional cost of $35 (yes, it was listed on the menu, but in tiny type) and upon closer inspection, the Sea Bass carried an extra cost of $20. NEITHER of those items should have appeared on a $60 Prix Fixe menu. If the kitchen could not deliver them at that price, those could have been daily specials instead. Prix Fixe is the Set Price. No excuses and no tiny type add-ons.