The Original Pancake House

I was so excited to visit this location because I had had a really good experience with OPH's location in Charlotte. But this turned out to be one of my worst restaurant experiences. After waiting in line for about 45 minutes, we were seated and our orders were taken. After 30 more minutes of waiting, our server came to us and told us that he realized he had actually failed to put in our orders. He apologized and took our orders again. At this point, my friend and I were both really hungry and eager to eat. Alas, the wait wasn't worth it. I was used to fluffy, rich pancakes from OPH before; these, however, were hard like crackers, burnt and dry. Unlike any pancakes I've had before. Half of them were just inedible. My friend ordered some bacon, which was burnt and inedible as well. I was shocked that the kitchen actually sent these dishes to our table; anyone who took a quick look would know these could not be eaten. We ate what we could eat and left quickly, and had an extremely unpleasant experience. Everything from the service to the food was atrocious. We will not be coming back again.

Got "The works" w/strawberry pancakes, delish. Idk if the "freshly squeezed grapefruit" was in fact freshly squeezed however tasted great. Will coming back to try the Buckwheat pancakes.

Went on a Sunday around 10:30 am and I didn't have to wait for a table. We had two servers, Matthews and Hana, and they were incredible. They got us everything we needed efficiently. The food was good as well. Had pancakes and they were light, fluffy and delicious, and that turkey bacon was good. We weren't rushed out, which was appreciated, since it wasn't busy. I'd definitely go again!

This is my second time visiting the Original Pancake House. The first time the service wasn't the greatest, and we were outside. The weather is a bit more chilly now, so when trying it this time we made sure we stayed inside. Walking in, my friends and I were greeted immediately and were seated. The inside was much like a laid-back diner. Our server, Alem came and was the sweetest. My friends started with tea and I got orange juice. I just want to say this orange juice is freshly squeezed and it was sooooo good. I also want to pre-warn you all that there isn't any champagne here for mimosas. Onto the food, I ordered the special Apple oven-baked pancakes in the regular portion. Now, before I ordered them, Alem did warn me that they weren't typical pancakes. I was willing to try something new. When they came I was like wow. It was a big portion, and I mean BIG. It was very warm and the dish looked like a dessert. The apples were very good and as warm as they looked (maybe even warmer). You have to dig to get to the pancake portion, and my first time, It did taste different, a bit softer than I'm used to, but then I felt like I was going to like it. I was wrong. It has an acquired taste and it's very sweet. The portion is definitely made for two people. My side of bacon helped balance out the sweetness. Alem asked for my feedback and was very apologetic when I told her I didn't like it. Overall the original pancake house is good for a non-brunch-like party environment. It's good for children as well. If you go, ask for Alem her service was great! It did help since the service last time wasn't that great. The pricing was pretty cheap as well, as for the 4 of us, it was about $22 Per person, in which there was an inflation few there. Thank you for having us!

The Pancake House used to be better. The pancakes were hard like crackers. What are they using for batter for these hard tasteless pancakes? All the food was bland. The waitress we started with left during our service and the new waiter forgot about us. All the people in our station were served before us and we sat down before them. I had to remind the waiter that we had not been served. The waiter had an attitude. I don't understand people who go into service jobs and don't enjoy working with people. A drive from Laurel and $71 for an IHOP mediocre experience. Never again!

Great portion sizes and quality food! More than enough food to share or have leftovers. Affordable in comparison to many other breakfast places we checked out near our hotel. Quick service, ordered via uber eats, but would definitely recommend going in and sitting down (wasn’t able to get my family out of bed to experience it in totality). Would definitely recommend!

I never write reviews but I feel like I need to warn people about our experience. We have been to the original pancake house multiple times but we will never go back after our last meal. Each time the food and service has gone down. This last time the food was inedible and caused food poisoning to someone in our party. We ordered the Pancakes and they were flavorless. The 49 flapjacks were so thin we thought they gave us crepes instead of pancakes. The worst was the crab cake Benedict. The crab was freezing cold and was flavorless. It was not cooked. This caused food poisoning to our friend. We informed the server and manager and the manager response was “I’m sorry the crab cake was cold, it’s not suppose to be like that”. He didn’t comp the meal or take that item off the check. They didn’t even offer to remake the food. The place has gone down hill and I wish I could give it zero stars.

Disappointed. This has been our go-to family place, but today our young-adult kids went on their own. Oneof their party ordered pancakes and another ordered a dish that included pancakes, but the table was only brought one plate of pancakes. Were they intended to share? Was a plate forgotten? Odd. One guest was admonished for not writing in a large enough tip. After she wrote in the tip, the check was returned with the tip ‘suggestions’ circled, and she was told, “I don’t think you understand; these are your options.” No, you don’t have to tip any amount. And it was wrong for their server to tell them that. They were also rushed out right at the “closing time.” Nope. Diners can sit and enjoy their food. They should not be encouraged to vacate so staff can go home. Nope, nope, nope.