C. G.
Yelp
A review solely about the behavior of staff, not the quality of their drinks and cigars...
I was here a few weeks back in a pre COVID workd in a group with my partner and another couple, acquaintances who we wanted to show the New Haven area around to and who we have some business ventures with. I thought "what cooler spot to bring this couple to!"! I was unfortunately mistaken.
We had a late 20's/early 30s blonde waitress (who might have been the manager?) serve our table, and she was very friendly to the gentlemen... Unfortunately, she all but ignored myself and the other woman I was with. She must have touched this person's boyfriend's shoulder and my own boyfriend's shoulder at least 10 times each, always addressing them first, laughing (a little fake and uproariously) at every word they uttered, and just generally leaning over the tables a little too much. Meanwhile, this other female and I had such a tough time ordering drinks from her that we ended up having to give the guys our order.
The female acquaintance was visibly distraught most of the evening, her partner tried to pretend nothing had happened, I felt practically ignored the whole night (by the waitress, since my poor boyfriend was trying to make as little contact with her as possible, which I found amusing); afterwards my boyfriend mentioned he too noticed how it was "just too much"and expressed how sorry he was that myself and her felt so uncomfortable.
Needless to say, I was mortified I had brought these potential business acquaintances here. Although I'm more bothered by the fact it made a bad impression (and hope this doesn't cost me a transaction), I too found the behavior crass.
I understand that it's probably good business to give extra attention to customers who might be more willing to tip depending on their sexual preferences, but frankly we both felt it was pretty distasteful on the waitresses's part, and if we wanted that type of vibe we would have gone to a strip club.
Might be worth having a conversation with the staff about appropriateness with certain types of customers (i.e. couples). Maybe the majority of their customers skew male, but it's a shame that the staff's behavior doesn't help in making a more female friendly place.
Seeing as a lot of the one and two star reviews are from females feeling ignored at the bar... I don't think this is a new problem. Now we can add females feeling ignored and having their partners hit on shamelessly many times in one night. A shame, really.