The Palazzo

I moved in about a month ago and I’ve had nothing but good experiences! My apartment, apartment complex, management, and maintenance is everything i could ask for! I don’t bother them, they don’t bother me unless i need something and i get helped almost immediately. Brenda is great help! Especially with emailing me back and forth when i have questions. But the apartment itself, is beautiful! Better than i expected honestly! I love how different it looks compared to other apartments and the layout is so beautiful! Also, the complex is small so i really feel like brenda pays attention to your needs! I didn’t get a picture of my room or the closet/closets but you get the picture! Definitely recommend this amazing complex.

Tracie is very professional and nice every time I visit. I hoghly recommend this property to live at.

We are really enjoying our stay here and the office staff and maintenance is Amazing. I appreciate them. The only problem we have is a neighbor, who blast her music so loud as if she’s at a nightclub. That’s not just disturbing for us but for everyone around her and very inconsiderate. Right now it’s after 10:30pm we have called the cops because she’s been blasting music for 2 hours. I suffer from chronic pain and would like to rest.

I’m on my second year living here and I appreciate the quality of the apartments, the location is so close to everything, and Brenda is an incredible community manager. Good communication and quick responses for maintenance issues. Renewing up again if I can!

My time at the Palazzo was pretty good, the apartments are spacious, clean, and look up-to-date in terms of furnishing/details. It is in a gated community and is maintained well. Brenda, the property manager, was also amazing and truly was a blessing in helping us through everything I needed here.

My husband and I couldn't be happier! There were a few issues when we first moved in, but Brenda coordinated the repairs and replacements that were needed. Brenda made sure that everything was completed in a reasonable amount of time, to our satisfaction. We love our apartment! Thank you Brenda!

I absolutely love my apartment complex! The community manager (Brenda) is truly phenomenal; her help and support are exceptional. Whenever I've needed maintenance, it's taken care of within a day, if not the next, and I've never encountered any problems. The area is wonderfully quiet, making it the perfect place to call home.

DO NOT RENT HERE! The Palazzo has changed management and the current management company is predatory. Don't go off of reviews older than a year or two. Twice they snuck in new monthly fees. The first time they forced everyone to pay for bundled internet and cable (it's an expensive Spectrum plan) in the middle of the lease. Our bills went up an extra $20 a month. Now they've given RentPlus residents personal information and signed everyone up for a $15 monthly fee without consent. Maintenance is very slow, because there's only one single maintenance guy for the whole complex. I've seen half a dozen different maintenance guys come and go since I've been here because they keep quitting because of the ridiculous amount of work they're expected to do all by themselves. I know of multiple residents with important appliances that are broken or malfunctioning and just arent getting fixed. Now they're changing rules for the already tiny parking lot, and only a single vehicle can use the one parking spot you get per apartment no matter what. Even if you are a family. So if you have multiple cars you're out of luck. You can find the management company online, Portico, they have horrible reviews detailing many other predatory behaviors. Renters beware.

I've had a fantastic experience living here for the past 5 years! The apartment is peaceful, clean, and well-maintained, with no insect concerns. The modern amenities, including spacious layouts and quality appliances, create a comfortable living atmosphere. The management team is exceptional--Brenda, the manager, is always friendly and attentive, and Sergio, the maintenance professional, is prompt and efficient in handling any issues. We also have assigned parking, which is a huge plus since it doesn't require an extra fee. The community is beautifully landscaped, quiet, and safe, with friendly neighbors who add to the welcoming environment. Management periodically brings vendors and food trucks on-site, which is a fun and convenient perk. The location is ideal, with easy access to shopping, dining, schools, and public transportation. There are also regular updates and improvements to keep the property in top shape. Highly recommend this place to anyone looking for a great home--and tell them TaKori referred you!