The Palm Court at The Sheraton Grand

Myself and my husband came for some afternoon tea at the Palm Court and honestly, I have nothing but wonderful things to say about our experience here. Firstly our wonderful waitresses Iha and Priyanka were so attentive and always made sure we having a wonderful time, both had radiant energy and made our day really with their amazing service. We had good expectations for this place after it being recommended to us through a friend and I’ll say it didn’t disappoint, the food was delicious, my personal favourite being the salted caramel eclair and the pickled cucumber sandwich, I’ve still been thinking about that sandwich (we asked for extra we enjoyed it that much) it was genuinely a wonderful afternoon tea full of yummy bites and piping hot tea. We couldn’t have been happier <3

Don’t come here with high expectations based on the brand of the hotel. Unlike other afternoon teas I’ve experienced, some priced at the lower end of the £65 they charge here, I was surprised you are given cakes to share. I’m perplexed by this, because if I was dining on my own and paying the same price, would I only be given half of each cake? It appeared that the sandwiches were being made from fresh, as we were offered an apology for the lengthy wait, however once received the edges of the sandwiches were discernibly dry. I had high hopes for this place, but honestly if you’re after a decent afternoon tea experience this is not the one. A distinct lack of service. I can highly recommend the Wellington Lounge at the Intercontinental Park Lane around the corner, or for a real treat, the Corinthia London.

Beautiful art deco space in the Sheraton Grand Park Lane. The servers are very attentive and gracious. Excellent Afternoon Tea with an array of delicious teas from which to choose.

Can't fault this place! We came for my birthday and had the most wonderful experience, on par with the more high end afternoon teas in London but for a fraction of the price. We were served by the wonderful Maria and Driyanka who were extremely attentive and friendly, they are a real credit to the Palm Court. We couldn't fault the food, which was all delicious and beautifully presented. The cherry on top was the very talented musician playing the piano which created a wonderful ambiance. I will certainly be returning and recommending to others!

We loved our first visit for high tea! The staff was excellent and made our visit a special memory. The chef needs to be recognized for the amazing food and its presentation. Thank you Kim and Maria it was a pleasure.

The festive afternoon tea was an experience. The scones were delicious.

From the moment we arrived, Birat supplied exceptional service. After taking our wet jackets, umbrellas and bags to the clock room , (and returning them later), he made sure we were aware of the history of an afternoon tea, aware of what were eating and had ample beverage supplies. Food was absolutely delicious. A most enjoyable evening.

Staying at the Sheraton Grand for 3 nights. So happy to see some Filipino inspired cocktails on their menu at The Palm Court (Hotel Bar). Great service from Greg and Rommel who provided great advice on London life and what to do around town. Thank you for the hospitality and the service. These guys work pretty much every day so ask for them and be nice!