Michael S.
Yelp
I literally cannot think of a more egregiously bad execution of a good idea ever. If this place were run well I think it would be a huge success. Instead, they had a busy few opening months and have gone downhill from the already low standard they set from the beginning. One would hope these were growing pains, but after revisiting for my 4th or 5th time this past weekend I am convinced this place is going to shutter within the next couple years.
There is so much wrong here. First, most servers aren't friendly, many are downright rude, and nearly all are borderline incompetent. Again, indicative of the poor management. Beyond that, literally every single idea is executed poorly. For example, the pour your own beer stations you require a wristband you can only get from the bar near said stations, not up front. So there's one place you can wait in line unnecessarily. Then, they don't keep on top of the kegs well and many don't pour well (very foamy).
Another instance of unnecessarily waiting in line: we came 9 mins before duckpin bowling was to open on Saturday and we were only told to come back. They neglected to mention they were taking down a waitlist so when we came back after a half-round of golf (no longer manned it seems, so you can probably get away with not paying the high prices honestly), only to find out there were 7 groups ahead of us and the wait would be over an hour so we just left.
Speaking of mini golf, the courses are already getting to be a in a pretty sad state and they aren't the greatest courses to begin with. They seem like they were primarily designed as fun Instagram backdrops. The windmill thing simply isn't running. Hotel Green offers a far better unique mini-golf experience. The duckpin bowling is fine though and priced reasonably, I will give them credit for that at least as it's the only thing I really can.
The main bar despite being huge had like 10 bottles of liquor on the shelves total and of the approximately 20 taps, they only had 4 repeated beers. The bartender also told us that they're no longer doing specialty cocktails, another indication things aren't going so well, and to scan the QR code for the menu, but there was none on the bar and he didn't hand us one. He was rude the entire short exchange so we purposely opted to not order anything. I should note it was not busy at all. No one else was ordering and only 2 other people were even at the bar.
Another miss: every person we've brought, every restaurant I've personally tried or our party has tried, which covers I believe every restaurant in the place has had food that is just okay. Completely unacceptable for a place like this, but also for a city that has a pretty well recognized food scene. I will say there have been times it looks like a lot of people were getting milkshakes from the dairy place, so that one place may be worth a shot.
TLDR version: rude service, decor and activities already beginning to look tired, beer station selections are subpar and don't operate perfectly, bar is extremely limited and the food is okay at best.
Now that I've brought many of my out of town friends and family here and every experience has been mid to bad, I don't anticipate ever coming back before it inevitably closes.