The Pawn Shop

This was my first time at The Pawn Shop and it was a completely different experience than most. Jessica was professional and extremely helpful during the entire process! Any other pawn shop I’ve gone too, the staff made it their duty to make you feel less than welcome. I will only be going to this shop in the future!

Very nice people to do business with. I looked around the store, and they really have nice, affordable items to choose from. This was really the most pleasant not only pawn shop experience, but overall business transaction I've had in a long time. Thank you "The Pawn Shop" for making my unexpected visit a truly awesome one.

⭐️⭐️⭐️⭐️⭐️ Jessica at The Pawn Shop, Casa de Empeño is absolutely amazing! She went above and beyond to help me during a tough time of need, and I couldn’t be more grateful for her kindness, professionalism, and genuine care. She made the entire process smooth and stress-free, and treated me with the utmost respect. People like Jessica are rare to come across, and she truly turned what could have been a difficult experience into a positive one. If you’re looking for great service, ask for Jessica—5 stars all day long! 🌟

If I could give this place a zero stars, I definitely would they try to claim that I pawn something that was stolen a Microsoft tablet that I purchased with my own money that I have a receipt for and I had even called Best Buy and the Glendale Police Department because I know for a fact, I don’t steal nothing they want to say that I apparently pawn something stolen. They’re full of crap. They have the wrong records obviously do not go to this pawn shop. They make more mistakes than I can count.

Eder has great customer service skills and really represented this business well. If he's not the boss or at least GM he needs to be. He knows his stuff and is very personable. And I'm excited about the raffle. I NEED THAT TV🤣☺️

had to finally clear out my unused power tools thats just taking up space in my garage... i came here because of all the wonderful reviews read... Jessica was fabulous in helping me sell them my tools and though its below market value...it was fair cuz they need to sell it. thank you so much!

⭐⭐⭐⭐⭐ Exceptional Service from Jessica! I had a fantastic experience at Glendale Pawn Shop thanks to Jessica! From the moment I walked in, she was professional, kind, and extremely knowledgeable. She went above and beyond to help me with my transaction and made sure I felt comfortable and valued the entire time. Jessica is truly a gem—honest, respectful, and efficient. If you’re looking for top-notch service with a smile, ask for Jessica! Highly recommended!

I had the best Customer Service provided to me by Jessica. She answered all my questions and sold me some beautiful pieces at a great price. Competitors were charging me 2k more for the same pieces. Glad I randomly stopped in! You have a new customer from here on!!