Maggie K.
Yelp
Unfortunate experience on my first visit to Peach House. My husband and I arrived on Saturday night at 7:00 pm and were given an approximate wait time of 30 minutes and were seated after 45 minutes. No big deal, except once seated, we didn't see a server for 30 minutes. We had to notify someone that we had been waiting and that we hadn't even been served water. We placed both food and drink orders right away to avoid any unnecessary waiting. We were told they were sold out of several things. We gave our orders and hoped for the best.
From there, we waited for over an hour. Then, waitress comes out to ask us "what the time crunch is." We tell her we have nowhere to be, but that we are hungry. She then tells us the kitchen was trying to put our order "on hold" which was a weird and confusing thing to say. We ask if we can simply have one appetizer brought out soon, and maybe 15 minutes later, they brought the deviled eggs we ordered, which were not very good.
We waited another 20 minutes and the food still had not come. The waitress came back to apologize again, and we told her we were leaving. She was disappointed and wanted to check with the kitchen one more time, so we agreed to wait as she said she would be right back. She then came back and gave her apologies, followed by "your total is $33." I told her we were expecting the 2 drinks and deviled eggs we got to be comped due to the long wait and our food taking 1.5 hours with no end in sight.
We ended up at Chipotle by 9:30 pm.
I hope they figure it out at Peach House, because the ambiance was nice. It seemed like a relatively busy night, but if they didn't expect to be able to feed us, they should not have given us a table.
