Michael R.
Yelp
In a city of great restaurants, we had hoped for another wonderful dinner, but left wondering why eat here? Our experience fell far far short of our expectations.
Upon arrival we found the host and hostess in a bit of a frantic state rushing back and forth, and advising us that our table was not ready, with no estimate of when it might be available. As more guests arrived, a similar scenario unfolded creating a crowded, tight bar space with no place to sit. Thankfully the wait for a table was not too long (15 minutes or so) after our reservation time. The vibe was uncomfortable, uncertain and unpleasant.
We were seated and were surprised at the incredibly loud acoustics of the room. There are very high ceilings and the restaurant seems to attract large groups of young diners, who perhaps had too much to drink and were just so loud, that it caused all the other tables to speak loudly. Honestly, we could not hear each other at our own table. Perhaps the loudest, most boisterous dining room outside of a sports bar that I have ever been too. Not at all what we were expecting.
Our waiter arrived and we seemed to be off to a good start, but I noticed he was not familiar at all with the drinks or food options. He did explain the 3 course prix fixe option and some of us chose to go that route. The drinks took very long to arrive, but tasted good. Food service was erratic and our waiter seemed overwhelmed, never checking in on or asking if we wanted wine, etc... I finally did flag him down once my dinner was presented to ask for the wine list. He vanished for a long time, only to return with the list of bottles. I said "I wanted just a glass, and please don't go again". He confessed that he did not know what was available and was pretty new. He left again, and serviced other tables. My dinner was done before he returned with a list, but I was no longer interested. Frankly, I wanted to leave and forego dessert.
Everything about our experience was amateurish. I expect our server will learn how to wait tables some day, but why not train staff before letting them work on their own?
The rough entry, loud dining room and inexperienced service so overshadowed the food, that I can't even recall what to tell you about it. We didn't enjoy our dinner and I wonder why in a city of such great restaurants anybody would choose to dine here? I can't recommend and suggest you choose any of the other great dining options in this city.